Infoplus

Very user friendly WMS

Vorteile:

infoplus has native mobile application which is the need of the day. It's navigation is very easy and fast. Setting up multiple warehouses is very easy. Customer facing teams are very easily accessible.

Nachteile:

some features need re thinking by the design team. Infoplus continuously improving the solution. Security features need to be more robust.

Unbeatable level of customization and features for the price.

Kommentare: All in all I have nothing but great things to say about infoplus; we've evaluated alternatives as time has gone on- but still find ourselves in a spot where there's nothing else out there /for the price/ that can do what we want or currently have. We've built our own middle-ware to cover any gaps that infoplus had, and their amazing API allowed us to do that. They are constantly adding new things for us to fiddle with in the API and it's like christmas each time the release an update to it. If you spend the time configuring everything thoroughly, you'll end up with an automated omnichannel fulfillment system that does the work for you. You can sit back and watch your scripts and triggers take over your order processing and fulfillment. If you are looking for something that is a bit more structured and turn-key, then this system might not be fore you- but we love that about it. It's built to how we, and our clients want business operations to run.The current developers and support team are amazing, it is rare to find a company these days that actually listens to the users and these folks actually care. They've implemented tons of features that we and other users have asked for- and they're constantly improving and adding functionality.

Vorteile:

As of the time of this review, I have not seen another offering out there that allows for the amount of customization that Infoplus does. It allows us to tailor our technology package to fit not only our needs but our client’s needs. We're rarely in a situation where we have to say 'no, system can't do that' which really help set ourselves apart. The 'building blocks' it offers will let you build whatever kind of business logic you want; we've been able to automate an insane number of tasks which allow us to operate with less overhead and have our folks focus on what they do best instead of wasting time doing data entry. Want to parse an incoming transaction (inbound PO, outbound order) and make changes to it on the fly? Simply write the logic and set it to run on a trigger. Need to add a field to an item/order/asn/**? Simply add it yourself if it doesn't already exist. API is AMAZING.The ability to create and use Smart Documents make it so that we don't need to keep a library of mail-merge word docs, or use external label making software- infoplus allows you to use HTML and javascript to create any kind of auto-generated document (BOL, packlist, invoice, whatever) or label that you can think of. In addition, it has a slick package for creating retail compliant GS1 labels which means we don't have to rely on someone going into SPS or some other EDI system to retrieve labels. It's all available at our fingertips. The realtime dashboard great, easily customized!

Nachteile:

You _will_ need a developer on staff who is familiar with REST API and Javascript to take full advantage of what it has to offer. If you do not have someone who is either willing to learn, or experienced with Js- you will struggle with implementing this software. If you don't have someone on staff who can do the above- luckily Infoplus does have a team available who can assist and get you setup.If I had to pin point the weakest part of the software, it would be the billing module. It took a significant amount of time and caffeine to get it set up and working the way we wanted it to. We are a 3PL and our billing logic changes from customer to customer, and so we ended up having to write extremely customized logic to do what we needed to do. It is a bit clunky and not really intuitive, generating meaningful backup documentation is a bit of a pain at first. All in all, it's not terrible- but you will need to get creative.There are a few minor gaps in their labor management (productivity reports), but nothing we were not able to overcome by making some adjustments to reports or using in-house webapps.

Wishing for easier interface and more information

Vorteile:

That it is connected to Shopify and when I cancel an order in Shopify it cancels it in Info Plus

Nachteile:

I can't get a unit count on pending orders. We have alot of pre-orders and I want to go in and quickly and easily see how many of each unit is "on-order" and I can't see that at all. This is something I should be able to see daily.Also, if there is an address change on an order, I should be able to update it in Shopify only. Right now I have to update it in Shopify and then also go into Infoplus and update it. They should be linked in this function.

INFOPLUS

Kommentare: Excellent program for managing customer profiles, tracking the items and shipping them as well as keeping track of inventory.

Vorteile:

Ability to track and edit customer profiles as well as check details on inventory and order history.

Nachteile:

Inability to edit "NOTES" section. Once it is saved, it couod not be erased or corrected.

A small brand using infoplus

Kommentare: I use it to track our inventory and sales. I connect it to a google sheet via an API query to predict future sales.

Vorteile:

It can do almost anything. The amount of information available is massive but it’s a lot to sort through.

Nachteile:

Interface is not intuitive. The API is hard to use and gives me too much information.

all about infoplus

Kommentare: my overall experience is very nice in infoplus. it is a nice platform for warehouse solution from the experts.

Vorteile:

it helps to empowers our flexibility. experts will guide us. it provides master supply chain complexity.

Nachteile:

it has loss communication skills. internet security issues is also there. there is also a dominance culture.

A Smart, Approachable, and Powerful Platform

Kommentare: We didn't anticipate Infoplus to be as long-lasting as it was merely a recommendation from a previous supplier whom we no longer work with. We are very happy with the product, and I wish to continue using this CMS as opposed to looking for something with more features, as what Infoplus offers to us currently, is all that we need and more.

Vorteile:

Infoplus is at a great price point and offers features that meet my company's expectations regarding inventory management and fulfillment. New users are easily trained and familiar which is a plus, and it's mechanics allow for this to not only be approachable, but powerful. The filtering system too is an amazing feature, where any information can be easily exported for reporting purposes.

Nachteile:

I have heard from upper management that some of the controls and features are less in comparison to similar platforms, however for the time being it is most suitable for our company. I wish to continue working with this for the next several years if not more.

Great for inventory management, with good performance for shipping

Vorteile:

* Inventory management: The software gives you the option to configure inventory reports on a wide variety of criteria (as opposed to other programs that either direct you to use 1 UOM). This customization allows managers to obtain exactly the numbers that are needed for inventory control and reconciliation purposes.

Nachteile:

* The ordering system is flexible to a wide variety of inputs, but the system would be better if it customized orders depending on the retailer. While I understand that this would be impossible for every retailer, it would be helpful if it included major companies like Amazon or Walmart, so that orders could be broken down by retailer.

Nothing Better for the Price!

Kommentare: They have taken our organization to the next level at price that won't break the bank. I would recommend them to any small to mid size company that needs a system that compares to the big players in the space.

Vorteile:

Infoplus is an extremely robust and flexible system if you understand how to harness it's power. Extremely capable given you put forth the effort to learn and understand how it operates. They have a great onboarding team as well as professional services that can really help take your organization to the next level. We use it in all aspects of our operations from receiving, day to day inventory management, shipping and everything in between. It's also the only tool i've seen on the market that utilizes machine learning.

Nachteile:

As mentioned in what I like most... it is a big robust system that can be difficult to learn or understand at times. if you go with Infoplus, you need someone on staff committed to learning and working with them on how it operates .. if you do, you won't be disappointed. If you don't, I can see how the system could be frustrating. There are also a few UI/UX things that need to be addressed which I'm confident their team will do in the near future. They are relatively new to the space and making the most of their resources it seems.

Great Value Software for your operation

Vorteile:

The product is relatively easy to use and also get implemented. For instance we implemented at the start of 2020 had a very tight timeline & then with Covid restrictions on travel and the overall impact on businesses we were able to get set up in a new location within 45 days with very little support.

Nachteile:

Reporting functions would be nice to have a standard pack of reports that are generally adopted in most fulfillment, distribution center settings. While most reports can be created with relative ease, having prebuilt standard reports with the ability to customize or as you can currently add your own reporting would be a major + to the product.

Good but with some frustrations

Kommentare: It has integrated pretty well with Netsuite.

Vorteile:

It is pretty straight forward and was easy to get my team to use it daily.

Nachteile:

Infoplus is was the platform our 3PL uses for warehouse management. They have multiple customers. The biggest frustration I have run into is that they cannot use certain critical settings for our account without affecting their other customers - i.e. adding the same item twice on an order. This would be a huge improvement.

Good

Kommentare: its good

Vorteile:

i like the option of printing packing slips one time for multiple order

Nachteile:

i am not able to print pick list at one time for multiple orders.

Daily user

Kommentare: Infoplus is very interesting software that has help the business process.

Vorteile:

Infoplus provide you an easier and detail report .

Nachteile:

Maintenance hours when needed affects work production

eCommerce Manager

Vorteile:

In the inventory overview you can customize it and tailor.

Nachteile:

That it does not have an overview of all of the features on the home page.

Easy and user interactive

Vorteile:

It is very easy to learn and use.It provides a lot of information just within seconds.The features are efficient and effective to be used for a new user as well.

Nachteile:

I have been using infoplus for more than a year and I don't actually find any cons while doing my daily job.

It's Ok

Vorteile:

It is inventory software. It is fine. Haven't tried others.

Nachteile:

Hard to find the items you need. Doesn't always autosync with Shopify

Infoplus is efficient

Kommentare: So far so good. Thank you

Vorteile:

The period shortcut brings you to your menu fast!

Nachteile:

A bit confusing to set up filters and the user face could be dated for graphics and ease of understanding each feature.

Infoplus Rocks

Vorteile:

We use it daily, and it is an integral part of what we do

Nachteile:

I can't think of anything about inforplus, in terms of our use, that is negative

Infoplus

Kommentare: Using Infoplus has made going to the dentist a more pleasurable experience.

Vorteile:

I can not say there is one aspect of Infoplus that I find to exceed other inventory software, and feel that this software is better suited to companies with only one or two products (If that).

Nachteile:

I find the modules (APPS) to be cumbersome and difficult to navigate. Warehouse and Supply Chain staff are constantly required to use multiple "APPS" to answer basic questions. The receiving system for inventory can not accept anything above the most rudimentary.

Easy to use with good functionality

Kommentare: Smooth and convenient for what we use it for.

Vorteile:

It's easy to keep track of orders and inventory.

Nachteile:

The on demand kits and bundling features could be improved a bit. Not easy to set up and use.

Ease of Management

Vorteile:

Infoplus was easy to maintain our inventory and shipment of orders.

Nachteile:

learning the reports was something that had to be learned.

Great

Kommentare: I am super happy with it. For what I need it provides.

Vorteile:

I like that it’s easy to use. And easier to understand.

Nachteile:

I wish the reports could be exported into more file types. And that I could include things like ski’s on some reports.

Amazing

Kommentare: Ive had great experiences so far and the system is so easy to use.

Vorteile:

I like how easy it is to submit an order and appreciate the multiple shipping options.

Nachteile:

There is nothing that I have found that i do not like about infoplus

great system

Vorteile:

EASY, FAST AND GREAT CONCEPT. love using it

Nachteile:

SIMPLIFY THE MENU OPTIONS. thats about it

Great product

Vorteile:

I find Infoplus easy and intuitive to you as someone with limited experience using products like this

Nachteile:

I do not use all functionality of the product