Utility Cloud

Utility Cloud

von Advanced Enterprise Systems

Wer verwendet Utility Cloud?

Wartungsmanagement, Außendienstmanagement, Betriebsmanagement, Verwaltung öffentlicher Arbeiten, Asset-Management-Funktion für Gemeinden, Versorgungsunternehmen, Industrie und Umweltbranche.

Was ist Utility Cloud?

Die Utility Cloud ist die einfachste und leistungsfähigste Enterprise-Asset-Management-Lösung für Wasser- und Abwasser-, Strom-, Erdgas- und Energieversorgungsunternehmen jeder Größe. Verwalte vertikale und horizontale Assets an einem Ort, automatisiere Arbeitsmanagement, Kommunikation, Berichterstattung und Compliance. Reiche Formulare ein, verfolge Assets und erfasse Daten einmal an der Quelle. Profitiere von einer schnellen Einrichtung, spontanen Änderungen, hohen Akzeptanzraten und konsistenter Nutzung. Utility Cloud ist vollständig konfigurierbar und an deine Arbeitsweise anpassbar.

Utility Cloud – Details

Advanced Enterprise Systems

http://www.utilitycloud.us/

Gegründet 2002

Utility Cloud – Preisübersicht

Utility Cloud ist verfügbar ab 85,00 $/Monat. Utility Cloud bietet keine Gratisversion, aber eine kostenlose Testversion. Weitere Preisinformationen für Utility Cloud findest du unten.

Startpreis

85,00 $/Monat

Kostenlose Version

Nein

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

Utility Cloud Funktionen

CMMS Software (Computerised Maintenance Management System)
Abrechnung & Rechnungsstellung
Inventarverwaltung
Kalibriermanagement
Kundendienst-Historie-Nachverfolgung
Mobiler Zugriff
Schlüssel & Schloss-Management
Techniker-Management
Vorbeugende Wartung
Arbeitsauftragsverwaltung
Energiemanagement
Facility-Management
Garantie-Management
Geräte-Management
IT-Asset-Management
Instandhaltung Planungs- und -Steuerungssysteme (IPS)
Instandhaltungsmanagement
Inventarverwaltung
Planung präventiver Wartung
Software-Lizenzmanagement
Verwaltung von Einzelteilen

Utility Cloud – Nutzerbewertungen

Zeigt 5 von 7 Nutzerbewertungen

Gesamt
4.6/5
Benutzerfreundlichkeit
4.6/5
Kundenservice
5/5
Funktionen
4.9/5
Preis-Leistungs-Verhältnis
4.7/5

Great Product with wide range of Functionality

Bewertet am 7.1.2020
Kaleb S.
Environmental Auditor
Versorgungsunternehmen, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Our experience with Utility Cloud has been terrific so far. We are working with them to solve numerous business needs, whether it be work history, customer service response times, maintenance scheduling, compliance tracking, filing chain of custody forms, and all the reporting to go along with these items. Their staff is extremely receptive to any potential improvements and constructive criticism that we have brought to their attention. Conversations with them happen regularly to improve the system to tailor it to meet our needs as an organization.

Vorteile: I like the functionality of the software and the fact that the software is web-based compared to an app. The ability to get so much information about assets that are accessible anytime for the field staff's use saves time and makes their jobs easier. This is particularly important when we put it into the perspective of how we are implementing the software in multiple states and using multiple contracting firms to carry out the work for us. This software is also supported well by individuals that understand the direction that our company is going and trying to help us achieve our goals.

Nachteile: The biggest issue would be that the users lose some functionality when using the program in offline mode.

Long sought after solution to our database management needs

Bewertet am 19.1.2020
Ann K.
Manager
Versorgungsunternehmen, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: UC has been great, they assist whenever needed. In many cases they have developed a solution for us. Nothing seems to be outside their expertise in the information technology reporting field. Over the past two years our business have managed over 2000 transactions/month using the software. All information has Federal, State and Local compliance requirements. Prior to the use of the software we were always in jeopardy of missing something. We've been able to reduce that risk significantly.

Vorteile: The flexibility to manipulate the data to suit our needs. The help/customer support staff is superior. Ask for [SENSITIVE CONTENT HIDDEN]!

Nachteile: The shortcomings of getting up and running with the software was not associated with the software or the software team but more the commitment on our part to implement. We felt, and encouraged by UC, that the functionality of the database was best directed by the customer and when you're in a position of 'not knowing' what you don't know, its hard to commit the required time to the project. Utility Cloud will come in and assist in the set up but my thought was that we needed to know some basics how a database worked. The primary reason for UC was to grow our services and customer base in a manner that allowed compliance tracking so that critical work tasks are not missed. The software affords us the tracking tools to do this.

Customer support great

Bewertet am 18.1.2020
Tim B.
Owner
Versorgungsunternehmen, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We are much more efficient in our field operations using UC all day every day. Having an online history of our work is invaluble to our technicians and the office staff.

Vorteile: I have worked with [SENSITIVE CONTENT HIDDEN] many times and her knowledge and willingness to go beyond my expectations have been spectacular. She always makes herself available to talk and work out my challenges with new implementations or just reminding me how to do tasks that I have forgotten. Her patience is wonderful and has always gotten the job done for me quickly. We have been using UC for many years now and love the software. Our customers that receive our reporting from UC are blown away with the level of technology in our blue-collar industry. Our small business benefits greatly with the use of UC. Being a small business with a tight budget, it can be tough to make it work with the costs, but [SENSITIVE CONTENT HIDDEN] and his team continues to help make it affordable for us!

Nachteile: Connectivity is always a challenge as much as we use the system. However, this is not a UC created issue.

Utility Cloud Review

Bewertet am 3.1.2020
Steve G.
Manager
Versorgungsunternehmen, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: The system is easy to use, and the support team has always been very helpful. We have continued to find new ways to use UC in the operation of our system.
The company as a whole is willing to listen to our thoughts on system enhancements from the operators perspective

Nachteile: Small glitches can at times pop up, especially after an upgrade release. However their team is very proactive in correcting any issue (if there is one)

Utility Cloud Review

Bewertet am 23.1.2019
Adam R.
Operations Manager
Versorgungsunternehmen, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall my business has been able to provide customers with more information on the spot along with productivity being more stream lined with the creativity of the work flow process.

Vorteile: Utility Cloud is a tool in the palm of your hand that can provide operators instant information to get their job done. It is also great for documenting all types of work done in the field or on a piece of equipment at any time.

Nachteile: I do not believe there are any major cons that steer me or my operators away from using UC but like any technology it takes time to learn. One you learn the basics of the software it gets easier to use.