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DoJiggy
Was ist DoJiggy?
Erschwingliche Fundraising- und Event-Management-Software für Sponsorenläufe, Schulläufe und alle Arten von Peer-to-Peer- und Crowdfunding-Events. Mit diesem nutzerfreundlichen System erstellen Event-Verwalter eine maßgeschneiderte Spendenseite aus der Vorlage, setzen Spendenziele und Preisstufen und generieren zahlreiche Berichte. Teilnehmende erstellen ihre eigene Spendenseite, um Spenden per E-Mail und durch das Teilen in sozialen Medien zu sammeln. Team-Fundraising und Spendenzusagen werden ebenfalls unterstützt.
Wer verwendet DoJiggy?
DoJiggy Pledge bedient gemeinnützige Organisationen aller Art, Schulen sowie Kirchen und Gemeindeorganisationen.
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Bewertungen über DoJiggy
School Jog-a-thons
Kommentare:
We use the software for our school jog-a-thon fundraiser. Only the kids who will be collecting pledges online create pages.
Some of the features are really good:
- the ability to connect to PayPal which is what we use to collect donations online and keeps things all together
- the ability to create "teams", which in our case are classrooms, that complete for the most money raised
- the ability to have the administrator assign kids to the teams since most people forget to select their teams when they sign up
- the ability to create a page template which makes it easier for the kids to start their pages
- the tracking software and reports are super helpful
- we are able to enter offline (cash or check) pledges as well so we can track the entire jog-a-thon with the software
- we are able to create a whole site around the donation software which allows us to get information to the participants especially the leaderboards
We do some tricky things that the software cannot handle well:
- allowing a donator to make 1 donation that gets split between siblings
- allowing a donation to a team without a specific student being selected
- sometimes when the donator has issues with PayPal, they will try to enter a donation multiple times and the software counts all of those incomplete donations to the student (they can be manually cancelled by the adminstrator but this creates more work and artificially inflates the students numbers in the short term)
Overall, the software has been very helpful and helps us expand our reach for our school jog-a-thon by allowing kids to email the page to relatives or friends that are not local. We have definitely raised more money with the DoJiggy software and it has made it worth the costs for us.
We've used DoJiggy for several years for our peer to peer 5k fundraising.
Kommentare: DoJiggy acted as our 5k management software where all vendors and participants registered and the participants engaged in peer to peer fundraising.
Vorteile:
I like the ability for participants to be able to semi-create their own fundraising pages and that each participant has their own fundraising thermometer that feeds into the main company fundraising goal thermometer. If conducting the same event from year to year, the previous event may be resurrected instead of building from scratch.
Nachteile:
DoJiggy is expensive, the customer service team is not overly friendly and the back end is not user friendly and often requires extensive reading in their Help section.
Antwort von DoJiggy
vor 8 Jahren
Thanks for being a continued client, Susan. We do try to offer the best customer service! And sorry that you find our pricing to be expensive. We know that our clients (non-profits like you, schools and churches) are cost conscious and we try to keep our prices low. For a walk-a-thon, we charge just $499 for up to 100 walkers with their own fundraising pages which allow many organizations to raise twice as much as they have previously. Since most competitors charge 5% software fees, this means that for organizations that raise over $10,000, our software is the best deal out there.
Run/Walk letdown
Kommentare: DoJiggy seemed promising, but it turned out to be mostly marketing and not a whole lot of actual delivery. The reporting tools were weak and didn't really allow for an customization which made for tedious compilation of data. That and the reporting issues made data integrity questionable. Sometimes a feature would disappear, but still be referred to in documentation. Lots of important fundraising data disappeared and DoJiggy claims to only keep backups for 3 days. Yes, three days. That final nail pretty much ensured that a new service would be necessary for future events. Great potential, but currently a big and expensive letdown.
Antwort von DoJiggy
vor 10 Jahren
We are very sorry that you were not satisfied with our service and that you had issues. We run hundreds of events like yours each month and have never lost any customer data. We have customers that have been with us for 13 years. That is not the result of 'hype', but hard work, continual improvement, and customer service. Unfortunately, we found that there was a release bug that caused your team structures to be deleted after your event. Fortunately, no transaction or individual data was affected and no other clients were affected. We worked closely with you to reconstruct key team reports and fundraising data as soon as the issue was reported. We archive backup data and used it successfully in your case. We have data backups running every 5 minutes and archive data for 30 days. Straight up: we made a mistake, but we took steps to recover all critical data. We are grateful it happened after your event, and that you exceeded your event fundraising goals on our platform.
CRCA School Fundraiser
Kommentare: DoJiggy is good overall. Having DoJiggy more user friendly and less expensive would make it better.
Vorteile:
Tracking, managing external donations, being able to send a link for non-local family and friends to contribute.
Nachteile:
It would be great to have the cost included in the donation itself instead of asking for it at the end for credit cards. The link could be more user friendly. Less technical people had a hard time navigating in it.
SEA Paddle NYC
Kommentare: SEA Paddle NYC is one of the premier stand up paddle events in the world. We have used dojiggy as our pledge page for years due to its ease of use for participants. From the organization's perspective the reports and specialized tools are very comprehensive and flexible, it is a great fit for our event and I would give dojiggy a great recommendation.
Vorteile:
Generally works seamlessly.
Nachteile:
Occasional glitches
Antwort von DoJiggy
vor 8 Jahren
Thanks for the great review, Richard. We love hosting your event! -DoJiggy
