--- description: Detaillierte Informationen über Contactually zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Contactually Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [CRM-Systeme](/directory/2/customer-relationship-management/software) > [Contactually](/software/158259/contactually) # Contactually Canonical: https://www.capterra.com.de/software/158259/contactually Seite: 1 / 5\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/158259/contactually?page=2) > Contactually ist eine einfache und effektive Möglichkeit, mehr aus Ihrem Netzwerk zu machen, indem Sie mit Ihren wichtigsten Kontakte stets in enger Verbindung bleiben. > > Bewertung: **4.3/5** von 103 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Contactually? Unsere Zielgruppe ist jeder, der seine Kontakte besser verwalten muss, aber nicht den Wust an Customer-Relationship-Management möchten, einschließlich KMU-Eigentümern, Maklern, Finanzberatern und Teamleitern. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.3/5** | 103 Nutzerbewertungen | | Bedienkomfort | 4.2/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.0/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 3.6/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.0/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 70% | (7/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Contactually - **Region**: Washington, USA - **Gegründet**: 2011 ## Gewerblicher Kontext - **Startpreis**: 69,00 $ - **Preismodell**: (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Australien, Kanada, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - Aktivitäts-Dashboard - Alarmfunktion / Benachrichtigungen - Anpassbare Felder - Aufgabenmanagement - Berichterstattung / Analyse - Berichterstattung und Statistik - CAN-SPAM Compliance - Daten-Import / -Export - E-Mail Marketing - E-Mail-Management - E-Mail-Vorlagen - Ereignisgesteuerte Aktionen - Gemeinsame Kontakte - Kalenderverwaltung - Kampagnenmanagement - Kontakt-Datenbank - Kontaktmanagement - Kundensegmentierung - Lead Segmentierung - Lead-Distribution - Lead-Engagement - Lead-Pflege - Leadmanagement - Leistungskennzahlen - Marketing-Automatisierung - Mobiler Zugriff - Pipeline-Management - Priorisierung - Sales-Pipeline-Management - Segmentierung - Suchen / filtern - Terminplanung - Third-Party Integrations - Verfolgung von Interaktionen - Workflow-Management - Zugriffsquellen-Verfolgung ## Integrationen (25 insgesamt) - Bookafy - Constant Contact - Eventbrite - FullContact - Gmail - Google Calendar - Google Contacts - Google Forms - Gravity Forms - HubSpot CRM - Insightly - Jotform - Keap - LinkedIn for Business - Mad Mimi ... und 10 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [CRM-Systeme](https://www.capterra.com.de/directory/2/customer-relationship-management/software) ## Ähnliche Kategorien - [CRM-Systeme](https://www.capterra.com.de/directory/2/customer-relationship-management/software) - [Maklersoftware](https://www.capterra.com.de/directory/20049/real-estate-agency/software) - [E-Mail Marketing Software](https://www.capterra.com.de/directory/30013/email-marketing/software) - [Kontaktmanagement Software](https://www.capterra.com.de/directory/30016/contact-management/software) - [Lead-Management-Software](https://www.capterra.com.de/directory/30017/lead-management/software) ## Alternativen 1. 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There are lots of free webinars offered on how to use Contactually and how to improve your business. The Outlook plug-in is great (when it works). I have colleagues who love and swear by Contactually. > > **Nachteile**: For me, the cost is too much for a system that I am not using to its full potential. In the process of trying to find another CRM, I've encountered plenty alternatives at less than 1/3 the cost. The inability of Support to identify and solve problems I had with the system is also a con. The only Social integrations are Twitter and Linked In, so the benefits of those to me are slim. The bottom line is that I would probably stick with Contactually if the price was right--and for me that means no more than $10/month. > > I have been using, or should I say paying, for Contactually for the past year. I was looking for a CRM that would keep my contacts organized and in one place, and one which would help me follow-up with leads and prospects. Initially, Contactually seemed like the CRM for me. I loved the Outlook plug-in and the social intergrations. However, things started to go sideways quickly. Some of my contacts started syncing incorrectly with Facebook contacts--merging completely different people into one. Contacts that I deleted (repeatedly) were re-appearing with outdated info. Support was quick to respond, but they couldn't provide an answer, or a solution. They blamed Facebook and essentially said there was nothing more that they could do. I eventually had to un-link my Facebook account. About three weeks later, they contacted me to say that they had discovered a bug and that it should be fixed. Some time after that, they discontinued integration with Facebook. The next issue I had was the Outlook plug-in started malfunctioning. I would get error messages when sending email. Again, Support was quick to respond, however they couldn't locate the source of the problem. To be honest, I've never explored the marketing aspects of Contactually--the ability to set up automated email programs etc. I think I knew I wouldn't stick with the system long-term so I didn't bother to set anything up. I've been searching for another (cheaper) CRM for the past month. ----- ### "Contactually continues to improve and expand the value they bring to their Real Estate CRM" — 5.0/5 > **Linda** | *14. Dezember 2018* | Immobilien | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: the real time linking with your email to show you emails to and from the client....and the newly added toolbar aspect whereby a right hand extension opens when you are in an email with a client or affiliated vendor > > **Nachteile**: the follow up features/emails etc. were somewhat lacking...however, they have improved this aspect incredibly > > Contactually helps me keep on top of my contacts, relationships and follow ups. I love how user friendly and aesthetically pleasing and simple the website and app as well as the functionality are. ----- ### "Realtor with a team have used for 5+ years and regret ever setting it up." — 1.0/5 > **Julie** | *30. September 2021* | Immobilien | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: I am a realtor with a team of agents. And I REGRET terribly ever using Contactually. Setting up a CRM is a pain so that is why I have kept using for many years. So I am very experienced with the product. The main reason we got it was so everyone on the team could see what other team members interactions were with the client. It's not worth getting even for that now. > > **Nachteile**: There are so many downsides. One being - using tags, another reason we got it - is so finicky that you can easily create another one by mistake. Another issue is that even if it is the fault of Contactually program, and you can even more easily delete them instantly with no ability to get them back. There is no back button. Once you make ANY change for ANYTHING, it is GONE PERMANENTLY, even if it was a very innocent mistake. Totally messes with the database. Bizarre and unprofessional. Another BIG issue is that when you put a bucket of clients together and you want to work on one client then go to the next on the list, YOU CANNOT. You have to go back to the Contacts page with the full client list, even if the bucket of clients is many pages, and it takes you to the beginning of the list. So then you have to remember which client was next, then you might have to go to another page 3 or 5 or 8. Then you can't just press an arrow or scroll to next person. It is INCREDIBLY FRUSTRATING. Another problem is that the old address etc. shows up first in the clients contact info, so the new info is at the bottom of the client and doesn't show up as primary. Another problem is that there is no consistent "cell" or mobile template. Another is that the app has only half the functions of the desktop, so using on phone or finding info about the client is almost impossible on a tablet or phone. Another is printing labels - forget it. Another is doesn't work well with MACBOOK > > It is a huge mistake to get this program. At least in the past the support could actually help and not treat us so poorly. Now Compass owns and are creating a totally different product and don't care about the old Contactually clients. ----- ### "Contactually Concierge Service" — 5.0/5 > **William** | *30. Oktober 2018* | Immobilien | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Caroline Long is our representative. We were a client of Contactually when they offered their new Concierge Service. We signed up immediately as it was just what we needed. We were not fully using the tools within Contactually when Caroline was assigned to our account. We are very happy with her work and would recommend her and this service for other Contactually accounts. > > **Nachteile**: We need texting within Contactually. We can only cut and paste presently to record these interactions. > > We are still relatively new to the service (just over one year). Caroline has made a major difference in making Contactually integrate with our other systems. ----- ### "Remembering what matters most, People\!" — 5.0/5 > **Tom** | *27. August 2014* | Immobilien > > **Vorteile**: great services, awesome layout, easy to learn the basics > > **Nachteile**: tasks functionality is lacking, very focused on messaging when I am very focused on over the phone - would like to see a faster way to update contacts. > > As a business owner in a service industry, real estate, it is critical for me to build relationships on a consistent basis and make sure that I foster them as much as possible. This has been realized by contactually in a very fun, easy to manage, and clean way. Their philosophies on organization make keeping in touch with people and locating people very easy. For someone that is focused daily on growing their database and not letting anyone get lost in translation, I can have confidence that contactually will remind me of the people that I need to reach out to once again and gives me a place where I can keep track of those conversations for future reference - which is phenomenal for someone that really wants to be able to focus on a conversation and then tuck it away for later when things need to be referenced again. I think one of the best things about the team at contactually is the fact that they are a growing company of people that are very passionate about helping others. I have not had one unpleasant conversation with them, and every time I feel like they want to hear about the features that I am looking for as well as how you they can improve the features that are already in place. ----- Seite: 1 / 5\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/158259/contactually?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/158259/contactually) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten