Wer nutzt diese Software?

Kirchen, gemeinnützige Organisationen und kleine Unternehmen.

Durchschnittliche Bewertung

99 Bewertungen
  • Gesamt 4.8 / 5
  • Benutzerfreundlichkeit 4.7 / 5
  • Kundenservice 4.8 / 5
  • Funktionen 4.5 / 5
  • Preis-Leistungs-Verhältnis 4.6 / 5

Produktinformationen

  • Startpreis 9,00 $/Monat
  • Kostenlose Version Ja
  • Gratis Testen Ja
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Live Online
    Webinare
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Clearstream
  • http://getclearstream.com
  • Gegründet 2009

Über Clearstream

Web-basierte Text-Messaging-Lösung für Kirchen und gemeinnützige Organisationen, um ganz einfach Mitglieder, Besucher, freiwillige Helfer und das Personal miteinander zu verknüpfen.

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Clearstream Funktionen

  • Berichterstattung / Analyse
  • Geplanter Nachrichtenversand
  • Kontaktmanagement
  • Kurzwahlnummern
  • MMS
  • Massen-SMS
  • Mobile Coupons
  • Mobile Keywords
  • Nachrichten-Personalisierung
  • Text-to-Win (Text-Nachrichten für Gewinnspielteilnahme)
  • Umfragen/Abstimmungen
  • Zwei-Wege-Messaging

Die hilfreichsten Reviews für Clearstream

Great software, however I would like to see some additional features.

Bewertet am 26.6.2019
Jon K.
IT Director
Religiöse Einrichtungen, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The automation that Clearstream has allowed for texting and integration into PCO has been great. We have cut a ton of manual data entry from our process. Also the linking of PCO lists for texting groups has made centralization of our database so much easier.

Vorteile: Very simple, clean interface. Easy to integrate lists from PCO. Easy and concise keyword workflow. Being able to track opt-ins vs interactions with a link is great.

Nachteile: The administrative functions are lacking, it would be nice to have multiple admins that would have access to all subaccounts created, instead of creating a user and inviting the new user to each subaccount, then having to add that user to a subaccount as they are added. The owner account is great, but the ability to only have one makes distributed administration and security difficult. Also being able to see a general log of what is happening would be nice. IE which administrator added/deleted someone, who created subaccounts, etc. It would be really nice to be able to see which user under a department created and sent a message. All that I know now is that someone inside the department created a message. I can then see who if someone follows up in the inbox thread, but there is no record of who started the text. It would be nice to be able to see who has opted out from a subscriber list, even if they cant be re-added. Currently we have to compare a PCO list to the subscriber list to see who is missing. Finally it would be AMAZING to have texting integration inside PCO. I imagine this is probably more of an issue with PCO than with you, but to have the texting integrated the same way that PCO has email integrated would be priceless.

Great Software, even better Team

Bewertet am 9.7.2019
Alan H.
Campus Pastor
Religiöse Einrichtungen, 501-1.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Definitely helps with communicating to the congregation on a more personal level.

Vorteile: Love the simplicity of the software and real-time updates. The deliverability guarantee with long-codes is a big win.

Nachteile: I think the one con is you can't have scheduled integration/list updates. I'd love for a List to automatically refresh before a scheduled automated text is scheduled to go out.

Clearstream has provided NewSpring with effective mass texting functionality at a reasonable price

Bewertet am 29.3.2018
Andy S.
Assistant Pastor - Next Step Ministries
Religiöse Einrichtungen
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Clearstream helps our Church communicate with volunteers, group leaders, and people that are looking to get more involved at NewSpring. The keyword functionality paired with mass and individual messaging has been very helpful.

Vorteile: The ability for an entire team to utilize it from a central hub. Keyword functionality mixed with the ability to text individuals and groups is excellent. The pricing for this service is more reasonable than the mass texting service we were previously using. The integration with Planning Center is helpful as PCO is our database system. Overall, this has been a very effective tool for our church, and we are looking forward to seeing how the continued updates to the software will make communication and organization that much better.

Nachteile: The software has many pros for our organization. A few areas where we have struggled are that the inbox does not tie the response to the original message. Also, with multiple users on the same account, we would like to be able to filter messages and responses by who from our team sent them. A greater ability to filter or tag messages and responses would help us organize things more effectively. Lastly, when sending a message, you have the ability to shorten a URL, however, that feature is not available when responding to a text from the inbox. These are features that we hope are in the works

Great Product... looking forward to improvements

Bewertet am 16.9.2019
Trip O.
Director
Religiöse Einrichtungen, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
4/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Customer service has always been great. I always feel very supported every time I reach out. The service is reliable.

Vorteile: - Planning Center integration
- Schedule messages
- Phone app
- Personal replies to mass texts in inbox
- Shorten URLs

Nachteile: - Lack of placeholder text in message creation "Hello <<name>>!" = "Hello Trip!"
- Easier way to auto refresh Planning Center list with out going through the Account Settings Page... I would love a button that is easy to get to that will refresh the lists

Excellent Option for Churches

Bewertet am 8.10.2019
Ilona T.
Director of Community Engagement
Religiöse Einrichtungen, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We wanted to explore an additional communication strategy for our church as well as provide a simpler way to run live text-in Q&A events. For the former, Clearstream has been an intuitive and helpful tool for promoting various events and easily getting new people connected with helpful information. For the latter, Clearstream has fully replaced our previous method of using Twilio to facilitate our Q&A sessions.

Vorteile: Love the easy integrations with our other management and communications software (in particular Planning Center and Slack), the ability to schedule texts (and even a series of texts) in advance, and simplicity/flexibility of creating new workflows for keywords via a short code for different purposes/events. We've also found it helpful to create subaccounts and use different long codes for different purposes, which has allowed us to differentiate the program to meet our needs.

Nachteile: The inbox can become hard to organize/manage when you get a flurry of incoming responses. Would also appreciate the ability to simply select existing subscribers from within Clearstream to make a List, rather than needing to import/sync a list.

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