SalesLoft

Das muss auf jeden Fall besser gehen

Vorteile:

Das man vieles an einen Ort erledigen kann.

Nachteile:

Es funktioniert häufig nicht. Der dialer öffnet sich nicht. Die Ladezeiten zwischen den Kontakten ist extrem lang (Habe 1000 M/Bits). Automatisierung funktioniert häufig nicht korrekt mit der Uhrzeit. Fehlermeldungen wenn man viele Mail in einer Cadence manuell schickt. Häufig rutschen auch die Kontaktdoku Felder wo anders am Bildschirm hin.

Salesloft für Salesmaschinen!

Vorteile:

Salesloft hat alles was man für den Kundenkontakt braucht. Besonders die Cadence Funktion ist perfekt und lässt eine ordentliche und sequenzierte Arbeitsweise zu.

Nachteile:

Es gibt nichts was fehlt. Keine negativen Punkte

Easy to use lead gathering tool, contact tracker, and cadence tracking tool

Kommentare: Top-rated experience with onboarding the product and using the product. Anytime I reached out to support, they got back to me immediately and helped me resolve my issue.

Vorteile:

Salesloft is a great value for the money spent, it is easy to use, and my salesperson and their onboarding team did a great job getting my all set up.

Nachteile:

I wish they had more native integrations with CRMs. Salesforce is their primary integration.

Best in class sales engagement

Kommentare: Overwhelmingly positive with regards to both product and service

Vorteile:

Intuitive comprehensive product. As a smaller company with tighter budgets, having a complete suite of sales engagement, analytics, forecasting, conversation intelligence, and opportunity management under one roof is essential.

Nachteile:

Honestly there isn't much, and any criticism is really just splitting hairs. Obviously the conversation intelligence and deal management modules aren't as comprehensive as stand-alone solutions, but they're pretty close and more than enough for most teams. The salesforce integration is almost perfect and is >98% accurate. We've had an issue with salesloft not being able to write a tickbox to salesforce and that would be a nice fix to see, but again it's an inconvenience rather than a pressing issue.

STAY AWAY! Mediocre product with a pushy team AND dubious sales tactics

Vorteile:

It is a mediocre product with a good salesforce integration

Nachteile:

We bought the product 1 year ago, have been using it for a whole year. When we signed we were made to believe by looking at the Order form that we are buying a product for 1 year with a start day and an end day. Apparrently they have a link to an MSA saying "unless stated otherwise on the order form" the product will auto renew. Well based on what the order form is saying the subscription was for 1 year. They have no cancel buttons, you have to notify them 60! days before if you want to cancel and you need to speak to a "Sales" agent to cancel. Not a support, customer success or other role. They do everything in their power to make it difficult to impossible to cancel When the subscription "renewal" occurs, they start sending you threatening emails, and will try to force you to prepay the whole year or it will go to collection They have 0 empathy, they try to masterfully defraud customers into staying with them forever, hiding in the small letters their interpretation of auto-renewal Very very bad, stay away. Use a legitimate company that wants you to stay because you like the value they offer.