SalesLoft

Kommentare: Tracking and creating emails that are sent to prospects are the biggest values to my job. The new ability to tell if a prospect is looking at our site and what pages they are visiting is also useful. Salesloft does a good job of constantly adding new features like a linkedin extension at the bottom of the screen to verify prospects. The dashboard also helps tell which emails work and which don't and making changes to templated emails is very easy.

Vorteile: The ability to quickly load a lead from salesforce or multiple leads is very easy. The email tracking is also very helpful when deciding when to reach out to prospects. Navigating through Salesloft for the most part is very easy. The notifications on whether an email has been received or not is great. I primarily use Salesloft for email cadences and email blasts. Both allow me to send templated emails to prospect at a much faster rate than gmail. The dashboard also gives you good feedback on which emails are being opened/responded to. Being able to create your own custom templates is very easy as well which allows you to change up your messaging whenever you'd like.

Nachteile: Salesloft at times can make it difficult to log calls. Sometimes I'll prefer to just log calls in salesforce when Salesloft isn't recording my calls properly. The email tracking while useful will sometimes give you false alerts if the prospect is opening their email with outlook or if you open the email yourself which can lead to confusion. The tool also has issues with uploading leads from salesforce from time to time which can be frustrating.

Kommentare: - We've been able to drastically increase the number of meetings we set by switching to SalesLoft. The default analytics are useful in optimizing outreach and tracking rep performance. The customer success team at SalesLoft is very responsive and helpful. Overall a great product, but I'd like to see it have a more robust integration with Hubspot and allow for more granular reporting.

Vorteile: - The product is easy to use, has many useful features, and has a decent amount of integrations
- SalesLoft enables your reps to easily keep activity levels high and make the day productive
- Great features to build team templates and cadences that scale easily

Nachteile: - Lack of integrations with HubSpot. If you use HubSpot as a CRM, I highly suggest switching to SalesForce or looking at another product. Salesloft + Salesforce is the ideal combination.
- Lack of reporting capabilities with custom dispositions. Some times the default call dispositions do not accurately describe the call, which is why we wanted to create custom sentiments and dispositions. The difficulty arises when you want to create reports around this. I've been told my SalesLoft that there is currently not a way to track this.
- Cost. There are cheaper options available with similar functionality.

Kommentare: I've loved SalesLoft from the moment we started using it. Initially, I was taking over some duties for a member of our team on maternity leave. Her outreach is wide and system complex and I don't say this lightly when I say that SalesLoft is one of the only reasons I was able to step in for her. Her position is unique and SalesLoft allowed me to keep up our daily correspondence with leads in a way I could not have on my own. After this experience, I insisted on setting up an account for myself. We built out a new position for Inbound sales and have seen some incredible results--enough to hire on another inside sales specialist and begin scaling. This was possible partially to SalesLoft's integration into my job--allowing me to stay on top of leads and giving me rich insights. Our new Inside Sales Specialist was blown away when I trained him on SalesLoft--he mentions to me daily how thankful he is to have it. As we continue to scale our inside team, I only see our partnership and dependency on SalesLoft's capabilities growing.

Vorteile: - Easy to navigate
- Great customer service
- Saves me an immense amount of time
- Provides valuable data
- Automates for me
- Holds me accountable to following up with leads

Nachteile: It doesn't integrate with HubSpot, only SalesForce. Completely understandable but detracts a bit from the capabilities.

Vorteile: The interface is very intuitive and I love how the dialer is integrated into the lead page.

Nachteile: Call quality is inconsistent. Especially with International calling. A few things could be improved. For example, when modifying a lead, you have to open a whole new window no matter what the change is. When you have logged info and want to see that (phone numbers/emails/etc) you have to go back and forward from edit window to non. Wish you could edit fields while staying on same page. Also, still lacking texting functionality which has become a vital part of the sales process. We are still paying for Truly solely to be able to text people.

Kommentare: Salesloft is a massive timesaver when prospecting, It enables me to easily send out targeted emails and track the progress and interest said emails garner. This is a must have for business development reps.

Vorteile: I really like using Salesloft to send out mass emails to long contact lists, the feature to populate personalized information using specific tags such as First_Name or Company_Name are extremely helpful in making prospecting emails not look like spam. The ability to schedule email blasts is also extremely helpful as are the tracking features to monitor who is opening your emails so you can gauge interest.

Nachteile: The reporting feature of the software is sometimes inaccurate in its reporting of who opened certain emails, and I also have seen issues with its reporting of dates emails were sent especially when it sends that information over to Salesforce, however this integration is extremely useful and saves time.