Wir helfen Unternehmen seit 18 Jahren,
bessere Software zu finden
Delighted
Was ist Delighted?
Delighted wird von Peloton, Uber, Slack, Instacart, Target, Cisco, OpenTable und Tausenden anderer Marken zur Messung, Nachvollziehung und Verbesserung der Kundenzufriedenheit verwendet und ist ein Tool zum Erfassen von, Analysieren von und Reagieren auf CSAT-Feedback. In wenigen Minuten erhältst du markenspezifische Multi-Channel-Umfragen, die für hohe Antwortraten optimiert sind. Lege Benchmarks fest, überwache Bewertungen und integriere Feedback in dein vorhandenes Toolset, um es sofort umzusetzen. Einstiegspreis für 0 $/Jahr
Wer verwendet Delighted?
Unternehmen jeder Größe, die Feedback im gesamten Unternehmen erfassen, analysieren und teilen, das Feedback am Geschäftswachstum anpassen, die Abwanderung mindern sowie zufriedene Kundschaft zum Promoten der Marke nutzen möchten.
Du bist nicht sicher, ob Delighted das Richtige ist?
Mit einer beliebten Alternative vergleichen
Delighted
Weitere gute Alternativen zu Delighted
Bewertungen über Delighted
In Betracht gezogene Alternativen:
Great solution and support
Kommentare: Very happy and satisfied. Fully recommend.
Vorteile:
It’s price, simplicity and features. It matches what is available similar to qualtrics and survey monkey at a fraction of price. I didn’t need spent too much time setting up the solution and only ever needed support after the trail. The ability to test and play with integration with other systems during the trial was just amazing. I would really promote this solution to anybody looking to collect data on customer satisfaction.
Nachteile:
Not much. I couldn’t t find much wrong .
Off to a fantastic start
Kommentare: I was able to learn enough about the tool by just browsing the website on my own that I was confident asking for an exact budget before even starting my 7 day trial. The self-help resources are great, and I love the transparency with plan and pricing comparisons.
Vorteile:
Self-serve onboarding/implementation with high quality help center documentation, responsive and friendly support, intuitive and digestible analytics and reporting.
Nachteile:
I'm not yet sure how much we'll be able to use the tool for complete custom feedback surveys, but that could easily be because I just haven't tried yet. I'm only in the trial phase, but have been actively looking for problems after struggling with another survey solution for several months, and I haven't yet found any.
In Betracht gezogene Alternativen:
A fairly good tool for customer surveys both in app and email
Kommentare: Overall our experience was fine. It was not always the best, but once things got running, it runs fine. We switched to a different tool because we wanted a more customized solution, however.
Vorteile:
It works fairly well to use it with CSAT and NPS surveys, the API documentation is fairly well to follow and it's fairly easy to integrate. It offers a good amount of customization options for surveys. You can use translations for multi-lingual apps.
Nachteile:
Confusing user interface, hard to change defaults and lack of customization. Lack of direct integration with e.g. Klaviyo or Google Big Query.
Delighted with Delighted
Kommentare: Delighted has help our practice grow, not only from an outside perspective, but also an internal prosepective. It allows us to receive constructive critisim without it being public like a google review. It allows patients to give feedback without a negative impact for others to see.
Vorteile:
It allow patients to give us a feed back so that we can see how well we are doing and work on things that we need to correct within our practice.
Nachteile:
I don't dislike anything from delighted!
Superb Feedback manager
Vorteile:
It has all the features that are needed to obtain customer feedback.
Nachteile:
I am currently very happy with the purchase.
