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Bookwhen
Was ist Bookwhen?
Was auch immer deine angebotene Dienstleistung sein mag – diese Plattform erleichtert dir die Buchung. Dieses System ist ein flexibles Online-Buchungssystem für Kurse, Lehrgänge, Workshops und Veranstaltungen. Diese einfache Planungsseite macht es für deine Teilnehmer ganz einfach, sich für eine Veranstaltung anzumelden, ohne dass eine Vorregistrierung erforderlich ist. Zu den Funktionen gehören die Warteliste, das Warenkorbsystem für Buchungen, nutzerdefinierte Buchungsformulare, Online-Zahlung, Anhänge, Rabattoptionen und In-App-Support.
Du kannst deinen Account in 15 Minuten einrichten – fordere die kostenlose zweiwöchige Testversion an und reduziere deine Verwaltungszeit.
Wer verwendet Bookwhen?
Perfekt für alle, die wiederkehrende oder einmalige Aktivitäten organisieren. Ob Fitnesskurse, Hausaufgabenbetreuung, Wohltätigkeitsveranstaltungen oder Seminare – es ist alles abgedeckt.
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Bookwhen
Bewertungen über Bookwhen

A truly 5-star Booking System *****
Kommentare: We ran a successful Parents' Evening that was supported by an excellent product.
Vorteile:
The software is great and does exactly what you would expect from a booking system. It is extremely easy to navigate for both an administrator and from a users perspective. As well as the basic features you can also get the bells and whistles depending on your plan (at a more than reasonable price). We have managed to run our parents' evening event for a College in Central London at what quite frankly is an unbeatable price compared to other solutions out there. Parents making the booking commented that it was easy to book and administrators explained that it had saved them hours of work collating bookings. It also allowed us to take bookings right up until the last minute. It literally took 5 minutes to export our bookings to tell the teachers who was coming to their session. However, the best thing is not the software, don't get me wrong the software is great but it is the service and support that makes this the product of choice. Thank you for your support and a great product.
Antwort von Bookwhen
vor 7 Jahren
Thanks for the amazing review, Carl! I'm really happy we turned out to be a good solution for your parents evening. Looking forward to welcoming you onto the system for more of your needs at the college in September (we also handle course registration/inductions really well too). Thanks from the Bookwhen team :)
In Betracht gezogene Alternativen:
Exceptional customer service, support and fantastic product - these guys have everything covered.
Vorteile:
The simplicity for the end user and the simplification of our in-house processes. It has completely transformed and taken away so many issues that we had with our previous WordPress plug-ins, and it appears that every angle has been considered so that just about everything you need has been thought of. On top of that the customer service and support are exceptional, and a standard to aspire to, as are the detailed how-to guides that will answer just about everything you can think of.
Nachteile:
Nothing significant really. I initially didn't find the booking page that attractive, but once it had been customised and set up I changed my mind about that. I would have liked to have customised the filter button colours to our brand colours as well. I also would have liked a work-around for when someone has booked already but goes back to add a child or an adult later and it doesn't allow them because of the duplicate booking.

A bit fiddly for the user
Kommentare: Once you know what you're doing, it's a great product - but it definitely needs some work on the user interface to add calendar links and to be able to cancel booking easily.
Vorteile:
Integrated seamlessly into a Squarespace website I built. Looks very slick and scrolls with the page.
Nachteile:
As. user it has 2 main flaws. 1. bookings for online events, when you add the event to your calendar, there's no link. You need to go to your email to link to the event online. 2. when you cancel an event it can be a bit of a maze to actually find your booking and cancel it. It's not at all obvious. I know my client has had lots of complaints about people not being able to cancel her classes.
Simple to set up, affordable, great features, great customer support. Ticks all the boxes for me!
Kommentare:
I've been using Bookwhen for a week now and I'm struggling to find something I don't like about it after having spent weeks searching for affordable software that actually does what I need.
I'm loving it!
Vorteile:
A price that is affordable for my small freelance business, ease of use with some really great features such a several ticket types/earlybird options, multiple locations for classes/events, showing how many spaces are still available for each ticket type, very quick and helpful support. I also love that I can embed the calendar onto my website's 'What's On' page and clients book directly from there. Highly recommended! Thank you BookWhen!!!
Nachteile:
Yet to find any to be honest! I finding it's offering me everything I was looking for in a booking system.
Antwort von Bookwhen
vor 5 Jahren
Hi Ruth, thank you so much for your kind words, it's really great to hear there's nothing you'd change about Bookwhen :-) If you do think of anything in the future, let us know! - Jenny
In Betracht gezogene Alternativen:
Bookwhen - Simply Amazing
Kommentare: Parents can book their children on to our holiday clubs and summer schools. We've never had a complaint. It's very easy to use and makes life so easy for me as a business leader.
Vorteile:
Bookwhen was so easy to implement into my website. We've had about 500 bookings via bookwhen over the last year and never had a problem. It has truly transformed my business.
Nachteile:
There is nothing that I don't like about this product.
Antwort von Bookwhen
vor 5 Jahren
Thank you very much David, your review is incredibly valuable and brought a big smile to the team! Thank you for choosing Bookwhen! - Jenny
In Betracht gezogene Alternativen:
Great booking software
Kommentare: Very positive experience.
Vorteile:
Scheduling is easy, booking is straightforward for customers. Technical support is very good.
Nachteile:
Suits my business requirements perfectly.
In Betracht gezogene Alternativen:
Love Bookwhen
Kommentare:
Booking system - brilliant
Customer Service - exceptional!
Vorteile:
It's simple but effective to use and saves me a whole heap of time with client bookings!
Nachteile:
I'd like to see an option to have client notes on there, eg stiff low back etc
Great functionality
Vorteile:
I love how they have thought of everything I might need, and even included things that I didn't realise that I needed - like the waiting list with a time limit. I tried another booking site and it didn't have anything close to the functionality of Bookwhen. I soon learnt my way around and found it very easy to use and really could not be running my business without it now. It has taken away so much of my stress.
Nachteile:
I haven't found anything yet that I don't like.
In Betracht gezogene Alternativen:
EXCELLENT
Kommentare: The support I get from the customer services is second to none. I cannot fault them . They are here to help and support. I wish I had set up this online booking system sooner to assist me in my small business. It frees up time so I can get on lesson planning.
Vorteile:
It ease for me to set up and for my clients to use. I have had all positive feedback from using this system
Nachteile:
I have nothing negative to say about this software
Very good system
Kommentare: Very pleasing overall. Really pleased ad very settled with system
Vorteile:
Flexible. Excellent support options and easy to use
Nachteile:
As Admin we should be allowed to amend emails without contacting Bookwhen support
Takes the stress out of managing bookings
Kommentare: Fantastic!
Vorteile:
Ease of use and support when setting up.Quick response of support team to Amy queries
Nachteile:
Nothing! So far I’ve been able to ask the team and find a solution to any queries I’ve had
Bookwhen - if you want one headache off your mind
Kommentare: This is a great tool and I would thoroughly recommend it to anyone wanting to manage bookings in a way that looks professional. Bookwhen are speedy when responding to questions and are a pleasure to deal with from a customer service perpective.
Vorteile:
The ease of creating a booking process, which feels like its ours, is simple to use but gives us everything we need. It has made it significantly easier for me to manage training. The ability to create time bookable time slots within an event has been useful.
Nachteile:
I think the pricing might be a little more nuanced. That said, I would have to acknowledge that Bookwhen were very accommodating when we came on board and did let us use functions at a reduced rate. It is a big jump to the next level if we want more functionality.
BOOKING SYSTEM EXCELLENCE
Kommentare:
I considered many different booking systems for my fitness business - but none of them offered the simplicity and user clarity that Bookwhen does. I can create recurring events with customer payment facilities attached easily, run detailed reports to understand booking trends, collect customer information for mail outs. Bookwhen even offers creativity to make the customer facing pages the same colours as my brand, upload my company logo, attachments, feature social media buttons etc.
Bookwhen's own features even prompt me to gear my business in new ways: various ticket types offer the ability to sell to the customer in various avenues, without over-complicating things. Even when I wanted to offer a commission-based element to my business that they didn't already support, I approached the team to see if they would code something specifically to support my business needs and together we made it happen. This sort of service is second to none.
The best part is that anytime I've ever needed support (which is a lot) I can use the instant chat feature, email and even call the support team to get approachable service and considered help.
Within 2 years using Bookwhen my business had grown from a sole trader to a large limited company - without such a fluid booking ability for my customers this would have never been possible.
The subscription price is competitive and the features and service are top notch, I fully recommend Bookwhen.
Vorteile:
Its simple to understand, offers lots of features, its support team is always available.
Nachteile:
Nothing.
Antwort von Bookwhen
vor 8 Jahren
Thanks for the review, Kim! It's been so exciting watching Bounce go from strength to strength with bookwhen - you're scaling so fast now! A great partnership where you've really helped us with innovation on the software. All the best for 2017!
In Betracht gezogene Alternativen:
Fantastic Customer Support
Kommentare: I started using Bookwhen to schedule and administer Pilates, where clients must pay in advance for class, and which I keep to a limited number of participants. Bookwhen has been really powerful for me in lockdown - the integration with Zoom and YouTube has just made the logistics and admin for live stream and videoed fitness classes: I can offer my clients bundles of classes through different channels that I wouldn't be able to do otherwise.
Vorteile:
Very intuitive; lots of guidance and advice available, and the Customer Service is so prompt and helpful. I use it for booking/payment of Fitness classes and it feels much more professional than manually administering customer contact. I love the automated email reminders. Overall, it is so easy to set up. And the monthly fee is scalable, so I started off with a free trial, and then the most basic offer, and have moved up as I have learned what more the software can offer.
Nachteile:
The way that customers book - the steps involved in selecting each session individually - is the only thing I can think of. And none of my customers have complained, so this is being really picky!
Antwort von Bookwhen
vor 4 Jahren
That's great to hear you found us professional and intuitive! Thanks Wendy! Jen
The perfect fit
Kommentare: I spent months trying to find the perfect booking system to meet my needs. There were many good products on offer, but nothing that gave me what exactly what I was looking for...there was always a compromise somewhere. I then found Bookwhen and it was a perfect fit. It has revolutionized the way we operate our business. It is user-friendly, very easy to navigate both backends and for our guests and it has a great design/layout which matched the look and feel of our website. Bookwhen also offers quick and professional support whenever you need. I was able to share feedback, so when the new system was introduced with the new improvements, I felt that my feedback was taken into account and that we had grown together! It really is a fantastic booking system, our business is running at 100% occupancy and I feel that this is partly due to the ease of online bookings. We will be going into our 5th year with Bookwhen and I cannot recommend it highly enough.
Vorteile:
Ease of use/very simple back end User-friendly, clients find it easy to use and we have never had someone, not book due to the difficulty of the booking system. Great design - Clean and neat Does exactly what I need it to do Excellent support
Nachteile:
Nothing I think it has more features than I am making full use of!
Antwort von Bookwhen
vor 8 Jahren
It's always great working with you Claire - 5 years and still going strong! Hopefully you have some room free at some point this summer so we can visit your beautiful retreat!
Bookwhen has made a massive difference!
Kommentare: Great customer support. Very patient and friendly!
Vorteile:
The automated system that enables customers to determine availabilty and book in themselves 24/7.
Nachteile:
Would like to more easily amend booking infomration if there are changes e.g. to attendees. Also wouold like to be able to transfer payment if a booking is cancelled before a transfer is made. Also cannot currently transfer to booking of higher vale and pay the difference.
This has been one of the easiest quick wins for my business. It has streamlined my booking process.
Vorteile:
Ease of use, tagging classes to be able to categorise them, the discount functionality, the teams speed of response.
Nachteile:
It is not a difficult system but it can take a few months to iron out any small quirks to make it match your exact business needs. There are a few minor functionalities that I would like it to have like a client notes section but the team know about this and add it to their list of modifications for the future. The CSV file it provides me does not give me the exact MI I need so I am having to adapt to it. That said I have not spoken to the team about it so maybe it can be resolved.
Antwort von Bookwhen
vor 6 Jahren
Thank you for your review! It's so good to hear that you find Bookwhen easy to use and a quick win - that's what we are aiming for! Please do reach out to our support team about your CSV requirements so we can discuss these further. - Jenny
Brilliant!
Kommentare: I now have way more time, I don't have to manually 'register' my students. I also don't have to worry about who has paid for class, the online payment system has sorted that. My students love the ease of booking class. I just have to work out how to link Zoom to Bookwhen so I will be messaging [SENSITIVE CONTENT HIDDEN] in Customer Support to help. Customer Support is AMAZING by the way, they are so helpful and have so much patience. Bookwhen has been a revelation.
Vorteile:
Once you get used to the layout and the different functions, it is an easy system to run.
Nachteile:
It did take me a little while to overcome my resistance to technology and I definitely made things harder for myself in the early days. If you are like me and struggle with tech stuff setting up Bookwhen may be a challenge.
Antwort von Bookwhen
vor 4 Jahren
I hope we managed to answer your query on the Zoom integration Jules! It is a relatively new feature and a lot of our customers love it so we're quite proud of it :-) Thanks for your review! Jen
Saved our Business
Kommentare:
We had a pay on entry system before COVID, then requiring a system to monitor and control numbers this system is perfect.
We now have a number of all our members, a Fantastic booking system that makes our lives so much easier, a simple register saving time, plus we receive the funds even if participants don’t attend.
Customers of ours all comment on how much easier this system is, they no longer need the cash.
Simple process, easy to change and transfer times/ days.
Happy members, happy gym.
A total lifesaver at such difficult times. Thank you so much you have made a huge difference to our business, adapting to difficult times, making life so much easier for everyone.
Vorteile:
So easy to use, Let’s us know exactly how many participants we have to plan sessions, Know we have enough in to cover all the overheads. Excellent service, personal service if you have any issues/queries, you can have an actual conversation with a person!
Nachteile:
Just an ability to book a number of places from 1 email account. Other than that (of which they could probably now already do) nothing at all. Such a life saver!
Simple, easy to manage & integrate into payments
Kommentare:
It’s got better over the 12 years we’ve been using it.
It’s great that we don’t have to run any software on our own systems.
Vorteile:
Easy to add new courses and see who is attending via the integration into our calendar. Love the integration with Stripe for payments.
Nachteile:
Like all software, I would like some additional features, the main one being split payments through Stripe via Klarna. The other is the ability to automatically send out a post course email.
Antwort von Bookwhen
vor 4 Jahren
Thanks so much for your review Simon! It's great to hear love the Stripe integration :-) Jen
Easy for dinosaurs!
Kommentare: Excellent, it’s easy to use for me and customers. It looks professional.
Vorteile:
Once set up, it is very quick and easy to use.
Nachteile:
I do not understand the analytics side. It could be a little more user friendly for absolute beginners.
Great Product!
Kommentare: We schedule all of our companies events through Bookwhen and are very pleased with this software. The software is fast, reliable and easy to use and customize. Plus, the prices are great!
Vorteile:
I like that Bookwhen is easy to use, allows for customization and is affordable.
Nachteile:
We like just about everything about this software. The only thing we would change is allow for duplicate emails when registering guests.
Antwort von Bookwhen
vor 6 Jahren
Hi Kelly, Thanks for taking the time to provide a review. Glad to hear that you are happy with Bookwhen! Thanks also for your comment regarding allowing duplicate emails when registering guests, I have passed this on to our development team for consideration. Your feedback is invaluable to improving Bookwhen so please do let me know if you think of anything else you would like to see.
Love it
Vorteile:
I absolutely adore this booking system. It is super easy to use and is great value for money. It is easy to set everything up and take payment online or cash payments. Groups of bookings is possible, continual bookings and course bookings are available.
Nachteile:
I would like to be able to see past bookings for longer periods of time. Being able to see bookings from a month ago would be fantastic and a way of printing out the booking sheet with contact details of my clients would be great too. I don't know if this is already an option and I just haven't found it yet.
Antwort von Bookwhen
vor 6 Jahren
Hi Liz, Thanks very much for the love - much appreciated! I'm glad to say you can view bookings from the past and attendee sheets too - this has always been the case from day 1 with the system. You can consult our support library at support.bookwhen.com to find out more :) Thanks for using Bookwhen!
Simple but powerful
Kommentare: Dont underestimate Bookwhen. A tiny application compared to some other software booking packages but it's versatile, powerful and great to use. My clients find booking easy and repeat bookings even easier. I'm very happy with it.
Vorteile:
It's easy for a new client to book into a class and easy for a regular client to use repeatedly and quickly. It's also easy for coaches to check on class attendance and it's veratile enought that we can use it for all of our needs.
Nachteile:
Its clunky to keep track of cash payments and doesnt have a dedicated page for taking register once the class begins.
Antwort von Bookwhen
vor 8 Jahren
Thanks for the review, John! It's great to have astute users like you on board :) We have plans to update the attendee sheet soon so that registering people on the day will be really easy, as will recording cash payments. We'll keep you posted!
Fabulous platform
Kommentare: I’ve used book when for many years. The platform offers everything needed and the support is incredible!
Vorteile:
It offers everything you need and the support is quick and excellent
Nachteile:
Sometimes it can be tricky to use but the support is amazing