--- description: Detaillierte Informationen über JustCall zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: JustCall Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Telefon Software](/directory/30084/telephony/software) > [JustCall](/software/157853/justcall) # JustCall Canonical: https://www.capterra.com.de/software/157853/justcall Seite: 1 / 10\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/157853/justcall?page=2) > JustCall ist ein cloudbasiertes Telefonsystem für Vertriebs- und Support-Teams zum Tätigen, Empfangen, Protokollieren oder Aufzeichnen von Anrufen direkt vom Desktop oder Telefon. > > Bewertung: **4.1/5** von 223 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet JustCall? Die Anwendung eignet sich für kleine und mittlere Unternehmen, die von mehreren Standorten aus lokal oder global agieren. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.1/5** | 223 Nutzerbewertungen | | Bedienkomfort | 4.3/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.1/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.1/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.1/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 70% | (7/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: SaaS Labs - **Gegründet**: 2016 ## Gewerblicher Kontext - **Startpreis**: 29,00 $ - **Preismodell**: (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Australien, Brasilien, Deutschland, Frankreich, Indien, Irland, Kanada, Singapur, Spanien, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - Aktivitäts-Dashboard - Anpassbare Berichte - Anpassbare Vorlagen - Anruf-Transkription - Anrufer-ID - Anrufprotokoll - Anruftext-Aufzeichnung - Anrufverfolgung - Aufzeichnung - Automated Attendant - Automatische Anrufverteilung - Automatische Transkription - Automatisches Telefonwahlgerät - Automatisiertes Routing - Befragungs-/Umfragemanagement - Berichterstattung / Analyse - Berichterstattung über Anrufe - CRM - Call-Center-Management - Dashboard - Datensicherheit - Echtzeit-Chat - Feedback-Management - Filesharing - Geplanter Nachrichtenversand - Kampagnenmanagement - Kollaboration mehrerer Nutzer - Konferenzschaltungen - Kontaktmanagement - Konversationsanalysen - Listen-Management - Massen-SMS - Mobiler Zugriff - Multi-Channel-Kommunikation - Multichannel-Datenerfassung - Nachrichten-Personalisierung - PBX - Performance Management - Power Dialer - Prädiktive Wähler - SIP-Trunking - SMS-Nachrichtenversand - Umfragenerstellung - Umleitung der Anrufe - VoIP (IP-Telefonie) - Voice-Mail - Warteschlangenmanagement - Wechselseitige Audio & Video - Weiterleitung von Anrufen (Call Routing) - Zwei-Wege-Messaging ... und 26 weitere Funktionen ## Integrationen (75 insgesamt) - ActiveCampaign - Agile CRM - Apollo.io - Appy Pie - Appy Pie Design - Bigin by Zoho CRM - Bitrix24 - Bloobirds - Bullhorn ATS & CRM - Capsule - Clay - Close - Copper - Dataddo - Dropbox Backup ... und 60 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - 24/7 Live-Support - Chat ## Category - [Telefon Software](https://www.capterra.com.de/directory/30084/telephony/software) ## Ähnliche Kategorien - [Telefon Software](https://www.capterra.com.de/directory/30084/telephony/software) - [Telefonanlage Software](https://www.capterra.com.de/directory/31101/business-phone-systems/software) - [Call-Center Software](https://www.capterra.com.de/directory/30007/call-center/software) - [SMS-Umfragetools](https://www.capterra.com.de/directory/32937/sms-survey/software) - [IVR Software (Interactive Voice Response)](https://www.capterra.com.de/directory/30231/ivr/software) ## Alternativen 1. [LiveAgent](https://www.capterra.com.de/software/102188/liveagent) — 4.7/5 (1754 reviews) 2. [Freshdesk](https://www.capterra.com.de/software/124981/freshdesk) — 4.5/5 (3409 reviews) 3. [Salesforce Sales Cloud](https://www.capterra.com.de/software/61368/salesforce) — 4.4/5 (18768 reviews) 4. [Zendesk Suite](https://www.capterra.com.de/software/164283/zendesk) — 4.4/5 (4072 reviews) 5. [LiveChat](https://www.capterra.com.de/software/62194/livechat) — 4.6/5 (1715 reviews) ## Nutzerbewertungen ### "Easy-to-use tool for placing calls from any location." — 4.0/5 > **Suzi** | *7. Juni 2023* | Halbleiter | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: It's convenient that JustCall lets us drop voicemails when we call and automates the majority of our text messages thanks to the platform's capabilities. In my day-to-day activities, I have been able to shave off a significant amount of time thanks to it. > > **Nachteile**: For unknown reasons, some numbers may be blocked from dialing through JustCall. I have to manually dial the number when this occurs, but thankfully it does so infrequently. > > JustCall is a popular business phone system because of the extensive collection of functions it provides. The platform's user-friendliness, effectiveness in managing calls, capacity to integrate with other business tools, and quality of service have all been lauded. Some customers have complained about bugs and expensive plans, however this is not the case for everyone and may be attributable to different needs and usage patterns. In general, it would appear that JustCall is an effective and trustworthy company phone system. ----- ### "JC Review KK" — 5.0/5 > **Kerry** | *24. Juli 2025* | Immobilien | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: It is easy to use and integrates well with other platforms. Overall in my experience it would be highly recommended. > > **Nachteile**: I dont really have any cons that I can think of. Occassionally the app will continue ringing on my pc when I have answered a call from my cell phone and I have to close everything out to get it to stop. > > Overall very good, very few technical issues and is a huge step up from the program I used previously. ----- ### "Avoid Justcall" — 1.0/5 > **Ross** | *14. November 2025* | Bau | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: the application had a lot of features that are similar to competitors in their industry, These features worked for the most part > > **Nachteile**: Very aggressive sales process with lacking fulfillment team. They will try to pressure you with their legal team if something doesn't go your way > > We were long time customers of justcall and decided to upgrade our account. After upgrading, we realized it did not contain the features we were looking for. When we emailed them 1 day after signing, they sent a lengthy email threatening their legal team to get involved after rendering 0 services. Unethical company and clearly desperate for money, wouldn't trust them ever again and went with a competitor after this experience. ----- ### "JustCall overall good product" — 4.0/5 > **Erinn** | *19. Juli 2024* | Buchhaltung | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: I like justcall because anyone on our team can login to the browser and see which team member is on the line and see who they are on the line with. We also utilize the fax feature which is convenient to have all on one login. We also use the texting feature a lot with our clients which makes it easier to communicate with certain clients and it is through the business number and anyone on our team can reply/ see the messages which is helpful. It also records the calls that way you or a coworker can go back and listen to conversation. It also links to HubSpot and tracks any communications which we also utilize and is convenient to have all communications in one spot. There are a few things I have asked on customer support normally answers fast if you have any issues and follow up always. We use this app Everday as our main source of communication besides emails. We also are able to schedule the lines to be ring only during our office hours which is also very convenient. > > **Nachteile**: A few downsides to just call I think we have is not being able to transfer a call directly to a voicemail. This would be a nice feature for when someone is on the line already or just can't take the call at that moment instead of it ringing to their line. Another thing I think with the faxes is that it doesn't send you a confirmation of the fax once sent. ----- ### "User-Friendly JustCall" — 5.0/5 > **Vanessa** | *15. Oktober 2024* | Automotive | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: It's really easy to use for a new user like me. The navigations are smooth and settings are easy to understand. > > **Nachteile**: It's only when it sometimes lags, but it could be because of my internet connection, too. > > I like how easy it is to use and never had problem with it so far. ----- Seite: 1 / 10\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/157853/justcall?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/157853/justcall) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten