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seit 15 Jahren bei der Softwareauswahl

Was ist JustCall?

JustCall ist ein cloudbasiertes Telefonsystem, mit dem Unternehmen Telefonnummern aus 58 Ländern sammeln und ihren Kunden lokale Ziffern anzeigen lassen können. Mit dem System kannst du deinen internationalen Kunden und Interessenten näher sein, was dir hilft, Vertrauen aufzubauen und ihr Zutrauen zu gewinnen. JustCall bietet dir die Plattform, die du benötigst, um deine internationalen Kunden an einem einheitlichen Standort zu verwalten und mit ihnen über eine einfache und unkomplizierte Lösung zu kommunizieren.

Wer verwendet JustCall?

Die Anwendung eignet sich für kleine und mittlere Unternehmen, die von mehreren Standorten aus lokal oder global agieren.

JustCall Software - 1
JustCall Software - 2
JustCall Software - 3
JustCall Software - 4
JustCall Software - 5

Du bist nicht sicher, ob JustCall das Richtige ist? Mit einer beliebten Alternative vergleichen

JustCall

JustCall

4,2 (191)
29,00 $
Monat
Kostenlose Version
Kostenlose Testversion
91
33
4,3 (191)
4,2 (191)
4,3 (191)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
25,00 $
Monat
Kostenlose Version
Kostenlose Testversion
51
25
4,5 (106)
4,2 (106)
4,4 (106)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über JustCall

Durchschnittliche Bewertung

Gesamt
4,2
Benutzerfreundlichkeit
4,3
Kundenservice
4,3
Funktionen
4,1
Preis-Leistungs-Verhältnis
4,2

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
49%
4
32%
3
10%
2
5%
1
4%
Matthew
Matthew
Director in Frankreich
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Fast implementation, great support team

5,0 vor 5 Jahren

Kommentare: Painless, easy onboarding. Support is easy to get hold of and they even configured a few lines and integrations that weren't part of the normal set-up. The software works great - both inbound and outbound calls, but the thing that really sets the company apart is the support. I've thrown some next level problems at them, expecting them to say "sorry, but no" - I always get "sure, no problem". Well done.

Vorteile:

It's so simple to set up. From purchasing the number, through to setting up complex redirects, configuring end user devices and support is outstanding.

Nachteile:

Not much, maybe they could have a few more integrations, but maybe I should also ask them if they could make them!

Suzi
Suzi
Project Manager in USA
Verifizierter Nutzer auf LinkedIn
Halbleiter, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Easy-to-use tool for placing calls from any location.

4,0 letztes Jahr

Kommentare: JustCall is a popular business phone system because of the extensive collection of functions it provides. The platform's user-friendliness, effectiveness in managing calls, capacity to integrate with other business tools, and quality of service have all been lauded. Some customers have complained about bugs and expensive plans, however this is not the case for everyone and may be attributable to different needs and usage patterns. In general, it would appear that JustCall is an effective and trustworthy company phone system.

Vorteile:

It's convenient that JustCall lets us drop voicemails when we call and automates the majority of our text messages thanks to the platform's capabilities. In my day-to-day activities, I have been able to shave off a significant amount of time thanks to it.

Nachteile:

For unknown reasons, some numbers may be blocked from dialing through JustCall. I have to manually dial the number when this occurs, but thankfully it does so infrequently.

Antwort von SaaS Labs

letztes Jahr

Hi Suzi, It's always thrilling to get feedback from our clients, especially such amazing reviews that keep us going. We strive every day to make the lives of (sales/support teams) easier and it's encouraging to hear when we've been successful. Thank you for taking the time to share this with us. It means a lot to our team. You can follow our latest product updates here - https://justcall.io/updates/

tom
Director in UK
Einzelhandel, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Pricing structures no longer align with my business use, customer support has gone downhill

4,0 vor 2 Monaten Neu

Kommentare: I have been using them since December 2017, then suddenly changed their pricing plan structures. They automatically placed me on a plan that is 271% higher cost than I had been on and think that that is acceptable and aligned to "market standards" to do this without my consent when they have a plan more closely matching the previous price I was paying. Thats a goodbye from me for 6 years as a loyal customer

Vorteile:

I was never a high user of the platform but it worked as required including features such as hours of operation and ease to add additional numbers

Nachteile:

Pricing structures don't work for my business use anymore and the customer support has significantly gotten worse to a point it is not viable to rely on them for my business anymore

Antwort von SaaS Labs

vor 2 Monaten

Thank you for sharing your feedback with us, Tom. We sincerely regret that you feel this way. Regarding the pricing plan, we have been actively communicating the changes to our pricing structure since its introduction in August 2023. Notifications were sent via email well in advance of the migration, ensuring that all customers had ample opportunity to select the plan that best suits their needs. Please know that you still have the flexibility to adjust your plan according to your requirements. We are also diligently addressing the concerns related to customer support and are committed to improving your experience with us.

Kyra
Customer Success in USA
Verbraucherdienste, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

A Versatile Service

3,0 vor 5 Jahren

Kommentare: JustCall's wide range of functionality has been invaluable to our team's productivity, and the flexibility they provide for modifying existing features and building new ones has been impressive. The interface could use an update.

Vorteile:

JustCall has a wide range of functionality. Their name is a misnomer because they do so much more than "just call". The features we use the most are calling, call transferring, texting, and texting campaigns. JustCall integrates so nicely with Hubspot, which is a literal lifesaver for our team. You can also create saved text templates so you don't have to type out the same message if you're sending it multiple times a day. JustCall's support team is relatively responsive (chatbot on site) and can usually accommodate special requests for new features or modifications of current ones. This has been really nice for our team.

Nachteile:

JustCall's support team is based in India, and the language barrier can occasionally become an issue. Sometimes calls drop, the interface isn't super appealing, and the Chrome extension that allows you to easily text or call often has issues. Using the same account with more than one user is difficult at times, as notifications will only go to one user, and the notifications don't always update automatically so you have to refresh manually a lot.

Antwort von SaaS Labs

vor 2 Jahren

Hi Kyra, Thank you for taking the time to leave us a detailed review. We truly appreciate your feedback. We are thrilled to hear that you are enjoying the Justcall features and the HubSpot integration. Regarding the issues, Please mail us at help@justcall.io and we will be there to help you throughout.

Lance
CEO in USA
Bau, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

GREAT VOIP

5,0 vor 4 Monaten

Kommentare: Overall great product for the cost. For the most part wouldn't change anything.

Vorteile:

Love the fact that the transfering and inside calling works great. However we have had a few issues with transferring calls.

Nachteile:

transferring calls feature sometimes does not work. The time it takes to assign a call is too consuming be easier if could block assign.

Antwort von SaaS Labs

vor 3 Monaten

Thanks for the review, Lance! We're happy JustCall's overall value and internal calling features are a hit, and appreciate you highlighting the seamless transfers. We're glad you made the switch from Dialpad and appreciate your trust in JustCall! Have a great day, Cheers!