Rosterfy

Rosterfy offers possibilities

Kommentare: Rosterfy offers possibilities, beside the big range of options it already offers, the system is constantly improving and developing as well. Rosterfy learns from its customers and users, takes feedback on board and makes it possible.

Vorteile:

Rosterfy offers a big range of options and possibilities. The system can be customized on so many levels which creates a professional look for the users. Rosterfy has an outstanding support team, who help with set-up and all questions along the way. It is an easy software to work with on a big scale, bulk import and updates are easily done . The option to add training modules and create interaction in the modules by adding questions was great to work with. Everything is in one place with Rosterfy: forms, trainings, database, shifts.

Nachteile:

Usage on mobile phone is not ideal yet, their app is in development.

Rosterfy is awesome

Kommentare: Overall experience has been phenomenal. The Rosterfy team is very supportive with issues and setup of the system. In addition, they truly listen to your needs and take the time to find a way to develop a feature to support that need.

Vorteile:

Very simple to use for admin and for the user. Very customizable to your needs.

Nachteile:

There is some funky coding involved in some of the setup.

In Betracht gezogene Alternativen: InitLive

Warum Rosterfy gewählt wurde: Chronotrack is not a volunteer registration platform. We simply worked with what we had at the time until we could switch.

Zuvor genutzte Software: ChronoTrack

Gründe für den Wechsel zu Rosterfy: Cost, features, and overall look and feel of the program.

Excellent Customer Service and Easy to Learn

Vorteile:

Our Senior Client Success Manager’s level of commitment and communication is phenomenal. She is always available to answer our questions and provide tailored ideas and input for our specific needs. We really appreciate and use the groups and reporting features regularly.

Nachteile:

Rosterfy lacks some customizable features, but our Senior Client Success Manager is always willing to add our suggestions to Rosterfy’s feature requests list. It would also be amazing if Rosterfy had an app version.

UX/UI challenges

Vorteile:

It is both a data collection and communication tool in one

Nachteile:

The whole user experience is lacking. It's not very intuitive to navigate through the system, and to generate the reports we need to actually make informed decisions.

Great Value and User Friendly

Kommentare: We have had a wonderful experience from our first introduction. Everyone we have encountered has been more than helpful. When we have questions or concerns I feel like they are addressed in a timely manner.

Vorteile:

With a flow of between 175 and 250 users through out the year, one of my main concerns was pricing. With Rosterfy's packages, we were able to find a deal that was both economical and more than met the needs of our department. Another area of concern was ease of use. We have a staff that range from young and tech savvy to older and not into technology. We have found that Rosterfy is easy enough for everyone to use.

Nachteile:

There really is not anything so far that I do not like about Rosterfy. There was a bit of a learning curve, but that was expected, and not bad at all.

In Betracht gezogene Alternativen: ScheduleFlex

Warum Rosterfy gewählt wurde: Price and capibilities

Zuvor genutzte Software: Humanity

Gründe für den Wechsel zu Rosterfy: Shiftboard did not provide the reporting we were looking for. Their prices were much higher, and to be perfectly honest, their salesman was not very pleasant.