Wir helfen Unternehmen in Deutschland
seit 15 Jahren bei der Softwareauswahl

Was ist Stax?

Die Technologie von Fattmerchant bietet eine nutzerfreundliche Fakturierungssoftware, mit der du deinen Abrechnungsprozess rationalisieren und schneller bezahlt werden kannst. Einfache abonnementartige Preisgestaltung, unbegrenzte Rechnungsstellung und keine Aufschläge oder Verträge bedeuten, dass du Geld und Zeit mit Funktionen wie anpassbaren Rechnungen, wiederkehrenden Zahlungen, automatischen Erinnerungen und mehr sparst. Endlich – eine einfache, transparente Rechnungstechnologie für dein kleines Unternehmen.

Wer verwendet Stax?

Kleinunternehmer Franchiseunternehmen Ketten Restaurants Bars Einzelhandelsgeschäfte E-Commerce Fachdienstleistungen Rechtliche Informationen Hotels und Gastgewerbe Gesundheitswesen Salon und Spa Gesundheit und Fitness

Stax Software - 1
Stax Software - 2
Stax Software - 3
Stax Software - 4
Stax Software - 5

Du bist nicht sicher, ob Stax das Richtige ist? Mit einer beliebten Alternative vergleichen

Stax

Stax

3,4 (35)
99,00 $
Monat
Kostenlose Version
Kostenlose Testversion
47
24
3,5 (35)
3,3 (35)
3,2 (35)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
0,30 $
Kostenlose Version
Kostenlose Testversion
34
116
4,5 (3.071)
4,4 (3.071)
4,3 (3.071)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über Stax

Durchschnittliche Bewertung

Gesamt
3,4
Benutzerfreundlichkeit
3,5
Kundenservice
3,2
Funktionen
3,4
Preis-Leistungs-Verhältnis
3,3

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
51%
4
6%
3
6%
2
9%
1
29%
Matt
Matt
Founder in USA
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

We save $1,000's on fees with FattMerchant

5,0 vor 4 Jahren

Kommentare: Their support is great. I've had dozens of questions and they always get back to me. And they send your payments super fast. Great experience overall.

Vorteile:

Flat rate pricing! Oh man, this is a breath of fresh air. After using stripe and square to process payments we have absolutely loved the simplified pricing structure that Fattmerchant uses. Only paying interchange fees and a fixed monthly rate saves us $100's each month.

Nachteile:

The integrations are weak. We've had to build a few workarounds to get fattmerchant to work with our tech stack but it's been worth it.

William
GM in USA
Gastgewerbe, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The price is good but it has been a change for me now that they are getting more popular.

4,0 vor 3 Jahren

Kommentare: It started out as a pleasant surprise but the last year has not been as good. Their business is expanding at a serious pace and they are adding features for the price increases but I do not find value for me or my business in the new features.

Vorteile:

The costs are good and the billing is straightforward. The customer service has been very good but has been slipping the last few years. I referred about 4 other local businesses in my area to Fattmerchant over the years.

Nachteile:

The price keeps going up and I am a 4-month seasonal hospitality business that has been seriously affected by the pandemic. I also know that all prices go up, however, I was told in the beginning that I was in early for their company and my price would stay the same. Whether or not that was a sales tactic so I would give them a chance 5 years ago I do not know. I remembered that statement. A few months ago I got blindsighted with a big increase in my monthly cost. They are working on it but it is 3 months and it is still not resolved. It still is a low-cost merchant provider compared to others but I have a regional restaurant buying club alternative that has been begging me to give them a chance so I may because of this issue.

Kevon
Admin in USA
Buchhaltung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Don’t use stax

2,0 letzten Monat Neu

Kommentare: Twice a year I think about looking for a new company but stay because sometimes I’m too lazy to do the work transition to a different company. Customer support when you reach them is OK PCI‘s terrible.

Vorteile:

It’s as good as some of its competitors.

Nachteile:

Customer support and PCI mostly PCI customer support is not convenient though

Alex
Owner in USA
Gewerbeimmobilien, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Terrible customer service

1,0 vor 2 Monaten Neu

Vorteile:

I signed up with Payment Depot over 10 years ago with my first business and they were great. I have had multiple companies that utilized payment depot however since Stax bought Payment depot the customer service is non existent. Holds can be hours with no resolution for minor issues that should take 5 min to resolve. Customer service agents have to communicate via email with each other from remote locations. Highly ineffective business model.

Nachteile:

Non existent customer service. Being left on hold for hours at a time.

Randy
Owner in USA
Chemikalien, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Easy to Use - Customer Service On Point

4,0 vor 5 Jahren

Kommentare: Being able to keep cards on file and charge them after my lawn services are complete is a lifesaver. It keeps me from having to bill each customer, or chase my money down from now on. Also, the way they charge you for accepting credit cards is extremely clear and one reason I went with them. The larger I get, the more affordable FattMerchant will be as well, since the main cost each month is the flat monthly fee that will never change for you once you sign-up with them.

Vorteile:

Fattmerchant is so easy to use, even to me who has never really used a credit card processor to speak of. The software hasn't been without flaw, but what I like is anytime an issue has come up I email the small team at FattMerchant and they get back to me quickly and work to fix the problem and then update me on their progress. Maybe someday when they get really big this won't be the case, but for right now I am really impressed with their response and customer service. I've already recommended this to one of my friends and will be recommending it more in the future. Plus they give incentives for recommending them, which is nice.

Nachteile:

I wish they had a way where I could send someone a form and not an invoice to collect a card number. I wouldn't even need to be able to see the entire number, but if it could just collect it to be charged in the future. Right now the only way I have to collect a card number is either have the customer pay the first invoice, or have them call me and collect it over the phone, which I don't like. This is really the only thing I wish they would find a solution for though.