Was ist Review Wave?
Bewertungs-Management-Software zur Steigerung deiner Online-Reputation. Reputationsmanagementlösung zur Steigerung von Online-Referenzen, Nutzerbewertungen, Kundenbindung und Empfehlungen.
Wer verwendet Review Wave?
Chiropraktiker, Zahnärzte, Hörgeräteakustiker, Tierärzte, Kieferorthopäden.
Review Wave – Details
Review Wave
2016 gegründet
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Review Wave – Details
Review Wave
2016 gegründet
Review Wave – Videos und Bilder
Nicht vom Anbieter bereitgestellt
Kosten ähnlicher Produkte wie Review Wave vergleichen
Startpreis
Kostenlose Version
Gratis Testen
Review Wave – Bereitstellung und Support
Kundenbetreuung
- E-Mail/Helpdesk
- Telefon-Support
- Chat
Einsatz
- Cloud, SaaS, webbasiert
Training
- Live Online
- Dokumentation
- Videos
Funktionen von Review Wave
Patientenbindung Software
- API
- Aktivitäts-Dashboard
- Aktivitäts-Verfolgung
- Alarmfunktion / Benachrichtigungen
- Anpassbare Berichte
- Anzeigen, Herunterladen und Übertragen
- Automatisierte Terminplanung
- Befragungs-/Umfragemanagement
- Berichterstattung / Analyse
- Berichterstattung und Statistik
- Bestätigung / Erinnerungen
- Chat / Messaging
- Compliance Management
- Diagramm-Erstellung
- Dokumentenmanagement
- Drittanbieter-Integration
- E-Mail Erinnerungen
- Echtzeit-Daten
- Echtzeitüberwachung
- Elektronische Zahlungen
- Erinnerungen
- Fortschrittsverfolgung
- Fragebögen für Patienten
- HIPAA konform
- Kalenderverwaltung
- Kampagnenmanagement
- Kommunikationsmanagement
- Live-Chat
- Mehrere Standorte
- Mobile Benachrichtigungen
- Mobiler Zugriff
- Multi-Channel-Kommunikation
- Online-Ersatzfüllung
- Online-Zahlungen
- Patienten-Aufnahme
- Patienteninteraktion
- Patientenportal
- Patientenweiterbildung
- Pflegeplan-Management
- SMS-Nachrichtenversand
- Self-Service Portal
- Terminplanung
- Terminplanung
- Terminverwaltung
- Textnachrichtenversand
- Umfragen & Feedback
- Verwaltung von Patientenakten
- Videokonferenzen
- Workflow-Management
- Überwachung
Review Management Software
- API
- Aktivitäts-Dashboard
- Aktivitäts-Verfolgung
- Alarmfunktion / Benachrichtigungen
- Angebot in sozialen Medien
- Anpassbare Berichte
- Anpassbare Vorlagen
- Befragungs-/Umfragemanagement
- Berichterstattung und Statistik
- Bewertungen
- CRM
- Chat / Messaging
- Dashboard
- Daten-Import / -Export
- Drittanbieter-Integration
- E-Mail Erinnerungen
- E-Mail-Management
- Echtzeit-Analytik
- Echtzeit-Benachrichtigungen
- Echtzeit-Daten
- Einkauf & Empfang
- Engagement-Tracking
- Erinnerungen
- Feedback-Management
- Kampagnenmanagement
- Kommentare / Notizen
- Kommunikationsmanagement
- Kundenerlebnis-Management
- Kundenspezifisches Branding
- Leistungskennzahlen
- Mehrere Standorte
- Mehrsprachig
- Multichannel-Kampagnen
- Negatives Feedback Management
- Nutzerbewertungs-Anfrage
- Nutzerbewertungs-Notifikation
- Reaktions-Management
- SEO-Management
- SMS-Nachrichtenversand
- Sentiment-Analyse
- Social-Media-Integration
- Teilen in sozialen Medien
- Umfragen & Feedback
- Verwaltung von Bewertungs-Badges
- Visuelle Analytik
- Vorlagen-Management
- Webseitenintegration
- Widgets
- Überprüfung bewerten
- Überwachung
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Erfahrungen mit Review Wave
Alle 22 Nutzerbewertungen lesen
Daniel L.
The best I have tried
Kommentare: We use it and will continue to use it. Great company doing awesome things and doing them well.
Vorteile:
We use Reviewwave for appointment reminders and review requests. There are a lot of programs that fill this niche and it is only getting more crowded so there may be better but the quality of work done and the reliability of the program is great. Tried one other one a year ago and only used it for a few weeks before switching back.
Nachteile:
Costs a bit more than some of its competitors and I am not sure what else they have to offer as I have been with them for a few years and in retrospect no one has reached out to reconnect or see how we are doing. Not a negative but would be nice once/year or so.
Miranda R.
Exactly what we were looking for
Kommentare: We have seen our reviews and ratings sky-rocket in number since integrating the product as well as an increased number in kept patient appointments due to reminders and online scheduling availability.
Vorteile:
The integrated prompt and ability for patients to rate and review our business via mobile device following their appointment visit.
Nachteile:
It took the office quite a few phone calls with customer service to set up and fix our needs for scheduling when it came that people scheduling their own appointments online. We were, however, able to get everything exactly how it needed to be, it just took a little time and patience.
Stacy P.
Review Wave
Kommentare: Our practice started with Review Wave several months ago. In the sales process they were very helpful (of course they wanted to sell me). My staff had the setup meeting and I thought things would be all set up for us. They offered the text messaging (limited to 10,000), online scheduling (which new patients must schedule through the website to show up on the schedule), activation texts (which they set up very limited messages that are dull and not inviting to reactivate you patients), and reviews from google, Facebook, etc. Well, the review process worked great for the 1st few weeks, since then we get minimal response. They also offer patient intake forms but that is an additional $100 over the $300 per office. My situation is I have 3 offices, 2 separate locations and one located inside (a diet program with a different DBA) the main office. They all use the same schedule and have the same tax ID # but they want to charge me $300 per office with a 10% discount …. A 10% DISCOUNT for me to add my 3rd office are you kidding me????? I understand there is work involved in the set up, but I am really upset about the pricing, so I did not start the diet program with them (by the way this is my busiest program). We did call them to help up set up better text message reactivations and sales messages and they set up a meeting to SHOW us how to do it ourselves. Well, let me tell you, I called Zingit, and their customer service blew me away. They stated they would require a set up
Vorteile:
The idea behind the software is good, their pricing is outrageous for what you actually get if you have more than one office.
Nachteile:
The price when adding additional office
Lyndsay C.
Review Wave is great!
Kommentare: I would recommend Review Wave for anyone looking for a texting system. It has helped not only with sending reminders to patients but also with receiving reviews!
Vorteile:
Review Wave helps take stress away from our staff by sending automatic reminders that we can customize. The best part is that we can send texts from our office phone number! The software we used before, could not do this and gave us a completely different number to text our patients from which was confusing.
Nachteile:
The overage pricing is a bit high. We have so many patients that we often have an overage charge and I wish we had a greater amount of texting included.
Patti W.
Wonderful platform for a great price
Kommentare: Our clients have seen reviews for their businesses increase more than double within the first two months of using this platform, which has provided a positive impact for their business and an excellent ROI.
Vorteile:
Dashboard is incredibly straight-forward. The ease of use and integration options have made it easy for our clients to jump in and start using the platform immediately, and they are seeing excellent results! The customization options for all templates give us the flexibility to tailor our message to our specific audiences. Customer support has been fantastic! The team is quick to respond and has been accommodating to any requests and recommendations we have. It's clear their priority is their clients, and that they are eager to take advantage of all available opportunities to improve or add to this platform.
Nachteile:
The backend is not as pretty as some of the industry competitors, and there isn't an option to tie multiple locations to a single login. However, the team at ReviewWave has been incredibly supportive of this and has assured my team this feature will be rolled out in the future. Based on the support I've gotten so far, I believe this one "con" will be a non-issue soon.
Antwort von Review Wave
vor 5 Jahren
Hi Patti. Thanks for the great review. Yes lots of updates coming including the multi location support. Best Wishes. Matt
