Was ist Salsa CRM?

Salsa CRM wird täglich von Tausenden gemeinnützigen Organisationen verwendet, um umfangreiche Unterstützerprofile zu erstellen, alle Spenden und Spenderinteraktionen zu verfolgen, Direktmailing-Fundraising-Kampagnen zu erstellen und Daten mithilfe von Fundraising-Dashboards und flexiblen Abfragetools anzuzeigen. Die Plattform bietet einen einfach zu bedienenden E-Mail-Builder, leistungsstarke Serienbriefe, Unterstützung für Direktmailing-Kampagnen und mehr. G2 Crowd stuft Salsa CRM als Top-Performer in der Kategorie Non-Profit-CRM ein.

Wer verwendet Salsa CRM?

Salsa bietet seine Lösungen ausschließlich für gemeinnützige Organisationen an. Von Start-up-Wohltätigkeitsorganisationen über mittlere gemeinnützige Organisationen bis hin zu globalen Organisationen führen die Kunden des Unternehmens die Bereiche Spenderbindung und -gewinnung an.

Wo kann Salsa CRM bereitgestellt werden?

Cloud, SaaS, webbasiert

Über den Anbieter

  • EveryAction
  • Ansässig in Washington, USA
  • 2014 gegründet
  • Telefon-Support
  • Chat

Erhältlich in diesen Ländern

Kanada, Vereinigte Staaten

Sprachen

Englisch

Über den Anbieter

  • EveryAction
  • Ansässig in Washington, USA
  • 2014 gegründet
  • Telefon-Support
  • Chat

Erhältlich in diesen Ländern

Kanada, Vereinigte Staaten

Sprachen

Englisch

Salsa CRM – Videos und Bilder

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Videos zu Salsa CRM
Salsa CRM Software - 1
Salsa CRM Software - 2
Salsa CRM Software - 3
Salsa CRM Software - 4
Salsa CRM Software - 5

Kosten ähnlicher Produkte wie Salsa CRM vergleichen

Salsa CRM

0,01 $
Kostenlose Version
Gratis Testen
Nicht verfügbar
Kostenlose Version
Gratis Testen
N/A
Kostenlose Version
Gratis Testen
100,00 $/Monat
Kostenlose Version
Gratis Testen

Salsa CRM Funktionen

  • Belegmanagement
  • Berichterstattung / Analyse
  • E-Mail Marketing
  • Fundraising-Management
  • Kontaktmanagement
  • Mitgliedschaft-Management
  • Online-Spenden
  • Pfand-Management
  • Social-Media-Integration
  • Spenden-Tracking
  • Spender-Management
  • Subventions-Management
  • Veranstaltungsmanagement
  • Wiederkehrende Spenden
  • Zahlungsabwicklung
  • für gemeinnützige Organisationen

Alternativen für Salsa CRM

Classy ist eine Online-Fundraising-Plattform für moderne gemeinnützige Organisationen.
Binde Spender*innen ein, plane Veranstaltungen, verwalte Mitgliedschaften, verfolge Freiwillige und mehr mit dieser cloudbasierten All-in-one-Software für gemeinnützige Organisationen.
Mit DonorPerfect kann dein Team zusammenarbeiten, mehr Geld sammeln und Beziehungen pflegen, die deine Mission Wirklichkeit werden lassen.
Die CharityEngine All-in-one-CRM- und Fundraising-Software wurde für kleine Wohltätigkeitsorganisationen, mittelgroße gemeinnützige Organisationen und Großunternehmen entwickelt.
Comprehensive Donor Management Solution that will take organizations to the enterprise level and beyond.
EveryAction bietet digitale Multi-Channel-Fundraising-, Organisations- und Interessensvertretungs-Tools in einem einzigen, einheitlichen CRM.
Integriere das Spender- und Freiwilligen-/Eventmanagement in NewOrg und schaffe neue Möglichkeiten der Mittelbeschaffung auf der Grundlage des Engagements von Interessengruppen.
It is a donation management solution that helps organizations manage donors, finances, reporting, payments, and more.
Fundraisingplattform, die von Gruppen, Teams, Unternehmen und gemeinnützigen Organisationen verwendet wird, um Spenden zu sammeln, Spendenaktionen durchzuführen und Tickets zu verkaufen.
Cloudbasiertes Klassenraum-Management-Tool, das bei der Registrierung, dem Mitgliedschaftsmanagement und der Kommunikation hilft.
iMIS ist ein All-in-one-Mitgliedschaftsverwaltungssystem, das cloudbasiert, für Mobilgeräte geeignet und PCI-validiert ist.
Cloudbasiertes Spendermanagement für moderne Spendenaktionen.
Tithe.ly wurde entwickelt, um die Anzahl und Höhe von Kollekten sowie die Großzügigkeit zu steigern, indem technologische Innovationen in Kirchen eingeführt werden. Starte kostenlos in nur wenigen Minuten.

Bewertungen über Salsa CRM

Durchschnittliche Bewertung

Gesamt
4,2
Benutzerfreundlichkeit
3,9
Kundenservice
4,4
Funktionen
4,0
Preis-Leistungs-Verhältnis
4,1

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
41%
4
39%
3
12%
2
5%
1
3%
Verifizierter Rezensent
Operations Associate in USA
Verifizierter Nutzer auf LinkedIn
Darstellende Künste, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: GetApp

Essential Operating Tool

5,0 vor 5 Jahren

Vorteile:

Salsa CRM has been essential in making sure that our organization has run smoothly since inception. The product allows us to grow into new features as we grow as an org.

Nachteile:

Reporting and corresponding can be tedious at times but improvements to both have been made over time.

Mario
IT Support and DB Admin in USA
Non-Profit-Organisation Management, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Good, but needs fine tuning

4,0 letztes Jahr

Kommentare: Overall I have enjoyed setting up and implementing Salsa. My biggest complaint (other than the alphebetical order issue) is that the person inputting the data should have more of an understanding as to the inner working and fields available in Salsa. There are many fields that I have (and still am) currently modifying/getting rid of because the fields already existed in the system so I am moving the data. All someoned needed to request was to use the existing field to upload against but I was never told or given the option. I can see the issue possibly being from me not seeing the fields but in my mind, you all are the experts and are helping implement the system the best way possible.

Vorteile:

The options in the reporting system are great and I find it superior to most query/reporting tools.

Nachteile:

The fact that NOTHING is in alphabetical order. Why and how this has happened is ridiculous.

Douglas
President in USA
Non-Profit-Organisation Management, 201-500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Disjointed, kludgy, unintuitive, overly-complex, and outdated on the CRM side

2,0 vor 2 Jahren

Kommentare: We gave it our best shot. We spent days and days trying to import people - without ever really succeeding. I worked for DAYS trying to master the reporting interface. Which looks (and probably is????) extremely and outlandishly powerful. The only trouble is - its SOOOO powerful (and complicated), nobody even uses it. I finally contacted the company to ask if there were any training videos on it - and they (literally) told me that virtually nobody writes their own report definitions. "Most of their customers hire consultants to do that," they said. When I finally DID succeed in writing a couple that worked, they seemed somewhat surprised. Lots of little things just didn't seem to make sense. For example, even -- if I was logged in, and two hours pass, it logs me out, providing the log-in credentials to log back in again - which is fairly common. But if one tries to put in credentials on that page and log back in, it says, in tiny print on an otherwise-white screen upper left, "Forbidden." The one thing NOT to do to a customer who has just paid $4500 for a year's worth of use of a software platform is log him out - and when he tries to use the log-in page to log back in again, tell him it's forbidden.

Vorteile:

Salsa Engage is a new product. If they had built a CRM from the ground up, incorporating Salsa CRM components, I have a hunch it would have been better. Salsa Engage, for its part, allows one to do online forms, email groups (in a matter of speaking), and some social media integration. (But wow - they didn't.) It will indeed do those automated sequence emails (though not dependably; and strangely, when I informed their customer service that the 'drip' sequence wasn't always working, they literally said, "Yes, if

Nachteile:

For the CRM side (Salsa CRM), they just bought an off-the-shelf product from another vendor. (DonorPro.) It's a dated interface. (Like - 1965 maybe?) (I jest. But not by much.) Then they tried to figure out a way to cobble it together with their [better] efforts in Salsa Engage. The trouble is, if a person doesn't buy access to Salsa CRM, there really is ZERO CRM. For example, one can generate a group email, of sorts, from directly in Salsa Engage. But there's really no way to jot down a mailing address with a phone number in Salsa Engage, solely. (It only accepts contacts with emails.) The whole thing seemd Kludgy, actually.

Blake
Operations Manager in USA
Non-Profit-Organisation Management, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Overall, a useful product

4,0 vor 3 Jahren

Kommentare: As my review title states: overall, a useful product, but it's definitely got room for macro design improvements.

Vorteile:

There are unlimited capabilities with the software. Salsa CRM offers everything you could possibly desire in a CRM designed for a nonprofit. In fact, there's so much functionality, that after six months of having used the software, I still feel like I'm only 25% of the way there with fully knowing it inside and out. Constituent profiles are clean and easy-to-navigate, and they help unearth stats that can ultimately help you recapture lapsed donors and sustain their commitment to the org. Additionally, customer support is always there to help you navigate the software should you ever get lost.

Nachteile:

The training is not exactly exciting or something an audio-visual-hands-on combo type of learner with ADD is going to find very useful. I think it's unfortunate that the product vocabulary has to be all "startup-y." I'm still trying to understand the reporting systems. I've also been faced with buggy moments that typically require restarting the software which causes delays in getting work done.

Antwort von Salsa Labs

vor 3 Jahren

Blake - Thank you very much for your review. We are glad to hear that Salsa CRM has all of the features you need and is helping you unearth statistics that will hopefully help you grow! We have passed along your feedback on our training and start-up process to our on-boarding and client teams. We are always looking to improve and sincerely appreciate your feedback.

Michele
Michele
USA
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: GetApp

Easy to Use

4,0 vor 6 Jahren

Kommentare: We are a local chapter of a national nonprofit organization, and manage roughly 50,000 records. I use it daily with little to no issues, enter and acknowledging donations and keeping details records of constituents. My favorite part is the ProPortal where you can get resources such as software upgrades and video tutorials.

Vorteile:

Easy to use. Tons of online resources. Open to user input.

Nachteile:

Getting more complicated issues resolved can be a chore. But I think this is an example of growing pains. Hopefully more staff will cure this problem.