Spectora

Kommentare: Spectora as a team is unmatched. Period. Before I choose to go with Spectora I reached out to them with a question and received a reply the same day. We then set up a phone call for Christmas Eve to talk through my questions. From the website build to the launch they answered every question I threw at them and were willing to help out in any way they can. They helped me set up GSuite and then switched the domain for me when I changed my mind on which to use (they were able to make this change, I think, because it had been only a day since the initial set up) but the fact that they were willing to try spoke volumes! Bottom line, I have high standards for customer service - these guys blew those standards out of the water! I cannot say enough good things about them. The inspection software is strong, the app is strong, their websites are awesome, and their team of service minded individuals leaves everyone else in the dust. Don’t take it from me, call them!

Vorteile: The software system itself does a lot. It’s a full service inspection software and CRM in one. I considered options such as Tap Inspect and others but they didn’t have all the tools Spectora does. I would’ve ended up paying more and using two separate companies to do everything that Spectora can do as one organization.

Nachteile: The software can be manipulated in the app but it’s not as easy or intuitive as TapInspect. However, Tap doesn’t offer as many manipulations as Spectora. The trade off is this - do you want something you can easily easily alter in the field or do you want something that serves ALL of your needs. With Spectora you can manipulate your report in the field but the easiest way to do it is from the computer. I prefer the one that allows more features. Don’t get me wrong, their app is awesome and allows me to complete the report port in the field very easily. It’s the altering (adding or removing) of the template I am referring to.

Kommentare: Nothing short of amazing. I was reluctant at first, thinking this was just way too radical of a change. Worried about feedback from agents and customers. Within the first two weeks, I flushed those concerns down the drain. Nothing but positive feedback. I was so happy with the software that I decided to give them a try for building a new website. This experience was over the top, with the representatives constantly communicating through the entire process. The site looks wonderful and I am anxious to see where the future leads with everything Spectora!

Vorteile: Easy to set up and begin using it right out of the box. Templates are available to fit your basic needs and then you can easily build upon them to customize your reporting. So simple to use compared to other inspection software systems, the learning curve is very short. Customer Service is also a high point, with help being available almost instantly. The team at Spectora goes out of their way to help their customers which is a huge selling point. Did I mention the reports look great? Did I mention they look nothing like any other software generated report in the industry? How about a few clicks from the agent and they can generate a repair request for negotiations which includes pricing? Seriously the new features that keep rolling out every month on Spectora are incredible! I do not think the folks at Spectora ever sleep.

Nachteile: Cost. It is not cheap. However, it is the Cadillac so I expect it will not be cheap. Matter of fact, I am not a cheap inspector, so why would I use cheap software? Though pricey, it has been worth its weight in gold. You get what you pay for. A great product and fantastic support come with a cost.