Spectora

Kommentare: Awesome software and customer service. I really like how they can do so much with one app, instead of having to piecemeal it all together. Plus, the visual for agents is great and markets you over and over again. Several clients have used me just because of their wonderful experience with my reports. Plus their marketing team is great if you wanted to use them for that service. It has helped me tremendously. I highly recommend using Spectora to grow your business!

Vorteile: Spectora has elevated home inspection software to the modern era. Gone are the days of downloading the software, and piecing together different functions such as accounting, invoicing, report writing, CRM, etc. It's all together in one place with Spectora, and if you must, you can even still integrate some of the old school things you just can't let go of via API. Plus the customer service is undeniably amazing. They want you to succeed, and understand our business well. The home inspection industry is changing fast, and they are the only ones who are at the vanguard setting the bar higher. I see all of the old school names in HI software scrambling to play catch-up. Clients and agents love the report and repair builder. It's really a no brainer to use Spectora and I highly recommend them!

Nachteile: No much to dislike, really. If I had to pick anything, I would say I want a little more robust photo editing (cropping/zooming), but at the same time, I can do things with photos in Spectora that I can't in other software. It's a huge step forward from my prior report writer.

Kommentare: Awesome! Any issues have been immediately resolved. One less thing for our company to worry about.

Vorteile: Best business decision for my company. Everything about it is seamless, easy to train new inspectors, easy to modify template, great reports for clients and agents, excellent repair request builder. Bottom line, saves everyone time = significant cost savings.

Nachteile: My only regret is not switching to spectora sooner. I wish it could replace our need for ISN, but the advanced features are not quite ready yet.

Kommentare: We have been able to have one solution for scheduling, reporting, and CRM. We don't use ISN. I'm able to build most of the reports I need manually within 1 hr or less, and I didn't want 2 vendors supporting scheduling. I am very happy with Spectora. I consider them not only the elite, but the best of the elite of home inspection software.

Vorteile: The software is super easy to use, but the reports are amazing when videos are included. Our realtors love the Repair Request Builder. Customer service is fantastic. They are very prompt to respond. They are also very receptive to suggestions for improvement and have incorporated some of the suggestions we have made.

Nachteile: Although good, the scheduling functionality is not as good as ISN (this from someone who has not used ISN). My understanding is that Spectora scheduling piece does not scale well to large multi-inspection companies. Spectora is aggressive in making improvements, so this may be a matter of time. I would like to see the CRM expanded to send newsletters and email blasts to clients, clients agents, and/or sellers agents.

Vorteile: Visual pleasing
Online schedule and payment features

Nachteile: There are so many limitations with Spectora, for example they restrict your video size where other companies allow you to record video for as long as you want. No integration with homebinder or Nxt. They are expensive vs the competition. Support for multi inspections is limited and syncing is with other inspectors is buggy. We lose data many times, where we have had zero issues with other software programs. Custom built websites are over priced and just cookie cutter rehashes off each other. Just a few minor tweakes and graphics. Look like all the other home inspector websites out there. SEO services are limited and don’t do much. Customer support answers quickly but the follow up is weak.

Kommentare: I believe the owners of Spectora have a philosophy that provides the inspectors with the tools they need to grow their business. Spectora build my website years ago and it is in alignment with the inspection software program.
The digital marketing group is extremely knowledgeable with the constantly changing trends.
Overall the Spectora group is a one stop shop.

Vorteile: Spectora Inspection Software is very user friendly and produces high quality professional inspection reports. While performing inspections, photos can be transferred from multiple reports. Essentially all the photos on the residential reports can be quickly transferred to the 4 point and wind mitigation inspections and vice versa. The wind mitigation reports have been modified so the entire report can be completed on the app. There is no need to upload photos or add a signature.
Setting up the templates is also very user friendly and allows transferring data within the reports saving time. Best of all, the software is continually updated based on the requests of the end users. The support is amazing, I have never waited more than a few minutes for a response from the support team.

Nachteile: Any issue I experienced was quickly resolved and was usually a end user error on my part.