Wer nutzt diese Software?

AirGMS bietet eine cloudbasierte Software speziell für die Airbnb-Immobilienmanager, die mehrere Airbnb-Konten nutzen.

Durchschnittliche Bewertung

122 Bewertungen
  • Gesamt 4.6 / 5
  • Benutzerfreundlichkeit 4.4 / 5
  • Kundenservice 4.6 / 5
  • Funktionen 4.4 / 5
  • Preis-Leistungs-Verhältnis 4.5 / 5

Produktinformationen

  • Startpreis 1,00 $/Monat
  • Kostenlose Version Ja
  • Gratis Testen Ja
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • iGMS
  • Http://www.igms.com
  • Gegründet 2015

Über iGMS

AirGMS ist eine All-in-One-Fewo Software, mit der Gastgeber Buchungen, Gästekommunikationen, Bewertungen, Preise und Berichte verwalten können. Nutzer können alle Airbnb-Konten über eine einzige Benutzeroberfläche verwalten und haben Zugriff auf die gleiche erweiterte Funktionalität über die mobile Anwendung. Automatisierte Nachrichten und Gästebewertungen, Vorlagen, Teammanagement, Finanzberichte und vieles mehr. Kostenlos für bis zu 4 Inserate. Eine kostenlose 14-Tage-Testversion ist verfügbar (keine Kreditkarte erforderlich) für Gastgeber mit mehr als 5 Inseraten.

iGMS Funktionen

  • Arbeitsauftragsverwaltung
  • Eigentümer-Aussagen
  • Gast-Kommentare / Bewertungen
  • Gebühren- / Kommissionsmanagement
  • Haushaltungsmanagement
  • Immobilien-Datenbank
  • Kontaktmanagement
  • Leadmanagement
  • Lieferanten-Management
  • Reservierung-Management
  • Zahlungsabwicklung

Die hilfreichsten Reviews für iGMS

Very good program - needs a little more to be awesome

Bewertet am 9.11.2018
David L.
Owner
Immobilien, 2-10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Quelle des Nutzers 
4/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: If the above cons are impoved or fixed the program would be perfect. Still a good program and has saved me a lot of time and headache. Grateful for it.

Vorteile: Very easy to use
Nice interface / design
Good support
Automation is great
Reviews and inbox work well and save time
Housekeepers can see all their future cleanings at a glance
Can invite property owners to check their calenders and help with pricing if desired. Has good flexibility of options for invited staff / clients

Nachteile: Clients telling me they can see other peoples listing calendars despite me only giving them access to theirs. Clients saying they cannot see the pricing of current bookings in their calendars despite the 'financial viewer' button checked. Clients cannot access an 'entire month' view of their listings to change pricing making it more difficult and frustrating for them No client notifications of new bookings when they happen Automatic responses on my end, mark the new bookings and messages as 'read' preventing me from seeing what's new and causes me to have to go through each message on a daily basis to see if they asked any additional questions. No holiday price increase suggestions in the calenders. Lack of a designated tab in transaction history showing deductions made by airbnb due to decisions against us. The program has been a little buggy. No website creation intergration option I can see

Antwort des Softwareanbieters

von AirGMS an 9.1.2019

Hello David,

Firstly we would like to thank you for taking your time to give such a detailed review. It is only through feedback such as yours that we are able to maintain the quality of our service. We are sorry that you have been experiencing some inconveniences, but please note that we've enhanced the team management system so that clients can set up permissions and restrictions for each user according to their role. The easiest way to access the 'entire month' view would be through a single calendar. When it comes to the notifications, the system notifies not only property managers but also cleaners about new reservation by email, text and via the mobile app. Though incorrect settings could affect the process and we kindly ask you Live chat with any questions or concern, we are always happy to be of help. Thanks for being with us!

Best,
AirGMS Team

Great time saver for Airbnb property managers

Bewertet am 13.6.2019
Verifizierter Rezensent
Director of Operations
Gastgewerbe, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: My biggest problem had been managing multiple Airbnb account which I was solved once I signed up with iGMS (this is their new name if you haven't noticed yet). Instead of juggling between multiple browsers with some in incognito modes, I can now fully log in to just one system.

Vorteile: - Multi-calendar is a huge time saver for us as we can quickly see gaps and react to them.
- Auto-responders and auto-reviews - fantastic tools that let us focus on what is important - taking care of our guests.
- We outsource cleaning and were using another product for that but we couldn't live without the check-in/check-out dashboard.
- Team management allows us to invite some of our property owners and to also outsource our guest communication during the night hours

Nachteile: - I wish some of the elements were designed better. The property editor is hard to use due to some contrast. - Also, some of the icons look very outdated.
- It would be great if transactions could be attached to reservations (I believe Airbnb started to do so), for now, my bookkeeper has to manually reconcile transactions. But at least there is a CSV export which helps a lot.

Antwort des Softwareanbieters

von iGMS an 19.7.2019

"Hello,

We would like to thank you for such detailed feedback. We are proud to hear that our Multi-Calendar and task management tools help your business. We passed your suggestion about transactions to the dev team and now it's the new feature request.

Best,
iGMS Team"

Promising app overall

Bewertet am 15.3.2019
Verifizierter Rezensent
Founder
Programmentwicklung, 2-10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Troubling at first, but they made it right and I respect them for that. I wish they would have starting things off with a sense of integrity, as I feel for the people that have to go through what I did, but I am glad they corrected their mistakes once a public review was written. My advice: If you truly want them to honor the free version, don't let them push you into a paid slot. You may have to push back in terms of making those weird and sketchy sales tactics known. Hopefully they correct that behavior immediately. If you manage multiple houses or under 4 listings, give it a try. Lots of value in just simply not having to wait for page load times to navigate multiple message threads. I doubt they even realize what a profound value add that is, its huge.

Vorteile: automation of
- communications
- reviews
** quicker interface for communications then airbnb they solved some issue where in airbnb direct you have to wait for a page to load to get to the next message, or response, whereas airgms solved that and you do not have to wait for page load times.

Nachteile: There were some rocky moments with the customer service team, they seemed to have some profound hesitation around honoring the free trial and some clear pressure to sign on to a full membership, but with some consistent discerning feedback and by actually writing a review on here, they quickly shifted their approach, honored their agreement and turned the tide towards service a value filled free offering, with option to upgrade. The upgrade is more expensive then it is worth by far for anyone running a single property and listing each room, as they clearly have it priced by listing based on the idea of each whole home being a listing, so it prices me out of product viability for an upgrade for quite some time as a startup, but the free version for up to 4 listings and the paid version once your running 3-4 whole houses would both be a great value for the dollar.

Antwort des Softwareanbieters

von AirGMS an 29.4.2019

"Hello,

Thank you for your feedback. It's great to know that you found our automation tools helpful. If you have questions, feel free to reach out to our Customer Experience Team in Live Chat or via email support@airgms.com.

Best,
AirGMS Team"

Great Software

Bewertet am 20.8.2019
Kelli C.
Office Manager
Immobilien, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I have been able to take on most properties to manage because of this software.

Vorteile: My favourite feature is the Multi-Calendar, with multiple listings this makes it easy to see our current status on things. Also the automation for responses, check out, etc.

Nachteile: The mobile app is slow to load, and not as user friendly as to the web browser version.

Antwort des Softwareanbieters

von iGMS an 17.9.2019

"Hello Kelli,

We appreciate your positive feedback. Our team is happy to know that our core features help your business! We wanted to let you know that the tech team is constantly working on our mobile application stability and reliability improvements. We welcome you to share your ideas in the Live Chat.

Best,
iGMS Team"

Positive overall.

Bewertet am 23.4.2018
Verifizierter Rezensent
Broker
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: I like the calendar view where you can see bookings for multiple listings. I like the new report functionality as well.

Nachteile: listings page is really hard to see with a dialog box for a listing is so huge it's hard to find the one you are looking for. sharing info with cleaners really needs more work to be useful. one should be able to assign a cleaner(or better yet auto assign based on the preference) and communicate with the cleaner with schedule confirmation, cleaning started, finished timestamp and perhaps feedback after a cleaning.

Antwort des Softwareanbieters

von AirGMS an 24.4.2018

Hi,

We highly appreciate your detailed review.
As for cleaners¿ management you are able to assign a cleaner in the system. Also, the cleaner can accept or reject the task. After the task is completed the cleaner marks it as completed and you will get the notification in the system. So, it looks like it should cover the major needs you described in your message. We are always open to hear more ideas on how to improve the product and your thoughts will be sent to our development team for sure. Thanks again for your feedback and improvement ideas!

Best,
AirGMS Team

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