iGMS

Great Features & Value

Kommentare: I had completely outsourced the management of by vacation rental to a national firm, but the results were horrible. iGMS helped me grow by over 50% AND add 3 new units with LESS effort than I had put in before I went with the national firm.

Vorteile:

Simple integration to both AirBNB & VRBO, templatized & ad hoc guest communication, and seamless notification to our cleaner.

Nachteile:

When I started with iGMS, it was AirGMS and only for AirBNB. They quickly added VRBO, so my 2 primary channels were covered. I'm looking forward to the direct booking and Booking.com features coming later in 2020.

From 20 to 2 hours

Kommentare: My overall experience with IGMS has been great! Very simple to apply to my current business, they seem like a company that really wants to earn my repeat business and is actually interested in how they can improve their software to make it easier for the clients.

Vorteile:

The scheduled messaging is by far my favorite feature of IGMS. I was able to utilize the free trial service until I decided to grow my marketing efforts into Homeaway. Once adding HA, communication quickly became overwhelming. The anxiety was relieved after registering as a Pro user. Before IGMS, I was spending no less than about 15-20hrs just in communication alone. Granted I was able to do this from my phone, but still very inconvenient to say the least. I now have 8 scheduled messages that go out for every guest that books. With between 20 - 30 guests per month thats around 240 messages/month at all times of the day and night. These are automatically sent, at designated times, without ever forgetting to send a crucial message. In addition, I no longer have to schedule or contact my cleaners when I receive a booking. They are automatically notified! The ability to add instructions and timing is another huge time saver. And that's really what its all about... reducing time spent managing so I am free to live my life, not be a slave to it.

Nachteile:

Pricing tools are the next features that can be added to save the most time. I was really hoping IGMS would have similar pricing tools to airbnb that could be pushed to other pages, but no such luck. I've been hearing it's in the works, but it can't come soon enough!

Seamless integration with various short term vacation rental platforms

Vorteile:

Having seamless integration across the major short term/ vacation rental booking channels is critical when dealing with several properties. IGMS has help me, as a host, have a clear view of the operations of my business from inquiry to housekeeping and maintenance management.

Nachteile:

The mobile application is sometimes slow to load or lagging.

Not Worth the Money, Customer Service Hassles

Kommentare: I was initially impressed by the platform and its ability to integrate numerous features. When faced with a problem, customers service was abysmal after several attempts to reach them. Additionally, after cancellation of the service, they charged me for an additional month and will not return my requests for compensation.

Vorteile:

It initially drew me in as an ease of use platform to manage multiple listings across a number of platforms.

Nachteile:

The phone app was difficult to navigate, had several broken links, forced me to use the web browser in its place.

Legacy Mountain Life Getaway

Kommentare: I would recommend

Vorteile:

I like how many different functions i had to manage my bookings, cleaning, tasks and financial reporting.

Nachteile:

how each property has to have separate calendars instead of it being all in one calendar