Wer nutzt diese Software?
AirGMS bietet eine cloudbasierte Software speziell für die Airbnb-Immobilienmanager, die mehrere Airbnb-Konten nutzen.
Durchschnittliche Bewertung75 Bewertungen
- Gesamt 4.5 / 5
- Benutzerfreundlichkeit 4.5 / 5
- Kundenservice 4.5 / 5
- Funktionen 4.5 / 5
- Preis-Leistungs-Verhältnis 4.5 / 5
- Kostenlose Version Ja
- Kostenlose Testversion Ja, Kostenlose Testversion
Cloud, SaaS, Web
Mobile - Android Native
24/7 (Live Vertreter)
Support während der Geschäftszeiten
Angaben zum Hersteller
- Gegründet 2015
AirGMS ist eine All-in-One-Fewo Software, mit der Gastgeber Buchungen, Gästekommunikationen, Bewertungen, Preise und Berichte verwalten können. Nutzer können alle Airbnb-Konten über eine einzige Benutzeroberfläche verwalten und haben Zugriff auf die gleiche erweiterte Funktionalität über die mobile Anwendung. Automatisierte Nachrichten und Gästebewertungen, Vorlagen, Teammanagement, Finanzberichte und vieles mehr. Kostenlos für bis zu 4 Inserate. Eine kostenlose 14-Tage-Testversion ist verfügbar (keine Kreditkarte erforderlich) für Gastgeber mit mehr als 5 Inseraten.
- Gast-Kommentare / Bewertungen
- Gebühren- / Kommissionsmanagement
Die hilfreichsten Reviews für AirGMS
Bewertet am 9.11.2018
Very good program - needs a little more to be awesome
Kommentare: If the above cons are impoved or fixed the program would be perfect. Still a good program and has saved me a lot of time and headache. Grateful for it.
Very easy to use
Nice interface / design
Automation is great
Reviews and inbox work well and save time
Housekeepers can see all their future cleanings at a glance
Can invite property owners to check their calenders and help with pricing if desired. Has good flexibility of options for invited staff / clients
Nachteile: Clients telling me they can see other peoples listing calendars despite me only giving them access to theirs. Clients saying they cannot see the pricing of current bookings in their calendars despite the 'financial viewer' button checked. Clients cannot access an 'entire month' view of their listings to change pricing making it more difficult and frustrating for them No client notifications of new bookings when they happen Automatic responses on my end, mark the new bookings and messages as 'read' preventing me from seeing what's new and causes me to have to go through each message on a daily basis to see if they asked any additional questions. No holiday price increase suggestions in the calenders. Lack of a designated tab in transaction history showing deductions made by airbnb due to decisions against us. The program has been a little buggy. No website creation intergration option I can see
Antwort des Softwareanbieters
von AirGMS an 9.1.2019
Firstly we would like to thank you for taking your time to give such a detailed review. It is only through feedback such as yours that we are able to maintain the quality of our service. We are sorry that you have been experiencing some inconveniences, but please note that we've enhanced the team management system so that clients can set up permissions and restrictions for each user according to their role. The easiest way to access the 'entire month' view would be through a single calendar. When it comes to the notifications, the system notifies not only property managers but also cleaners about new reservation by email, text and via the mobile app. Though incorrect settings could affect the process and we kindly ask you Live chat with any questions or concern, we are always happy to be of help. Thanks for being with us!
Bewertet am 15.3.2019
Promising app overall
Kommentare: Troubling at first, but they made it right and I respect them for that. I wish they would have starting things off with a sense of integrity, as I feel for the people that have to go through what I did, but I am glad they corrected their mistakes once a public review was written. My advice: If you truly want them to honor the free version, don't let them push you into a paid slot. You may have to push back in terms of making those weird and sketchy sales tactics known. Hopefully they correct that behavior immediately. If you manage multiple houses or under 4 listings, give it a try. Lots of value in just simply not having to wait for page load times to navigate multiple message threads. I doubt they even realize what a profound value add that is, its huge.
- reviews ** quicker interface for communications then airbnb they solved some issue where in airbnb direct you have to wait for a page to load to get to the next message, or response, whereas airgms solved that and you do not have to wait for page load times.
Nachteile: There were some rocky moments with the customer service team, they seemed to have some profound hesitation around honoring the free trial and some clear pressure to sign on to a full membership, but with some consistent discerning feedback and by actually writing a review on here, they quickly shifted their approach, honored their agreement and turned the tide towards service a value filled free offering, with option to upgrade. The upgrade is more expensive then it is worth by far for anyone running a single property and listing each room, as they clearly have it priced by listing based on the idea of each whole home being a listing, so it prices me out of product viability for an upgrade for quite some time as a startup, but the free version for up to 4 listings and the paid version once your running 3-4 whole houses would both be a great value for the dollar.
Antwort des Softwareanbieters
von AirGMS an 29.4.2019
Thank you for your feedback. It's great to know that you found our automation tools helpful. If you have questions, feel free to reach out to our Customer Experience Team in Live Chat or via email email@example.com.