Eleo

Excellence!

Kommentare: We have been able to provide updated and real time reporting to both customers and funders. The software also allows us to ensure fairness in our job selection and placement processes as well as provides us with amazing payroll results and supports. As an agency we rely on the software and the providers over at CSS to make us successful and to date they have not disappointed.

Vorteile:

The software has amazing usability and runs awesome reports. The ease in customizing it based on our needs makes it ones that makes it #1 in line with other competitors. We truly have no idea what we'd do without it.

Nachteile:

We have no issues or complaints with the software.

Easy to Use, Full Featured, Inexpensive, and Great Customer Support!

Kommentare: Before Eleo we could not generate monthly thank you receipts, and we had to maintain a separate Excel spreadsheet of newsletter subscribers in order to email them through Mailchimp. Now we have one database that's easily filtered on gifts and donors so we can quickly generate thank you receipts, and email our subscribers. Their customer support team is very knowledgeable, kind, and patient, and also open to suggestions on how they can improve Eleo. We're astonished at how they can provide all of these features at such a reasonable price, and our donor base has been rapidly growing since standing up Eleo - thank you Eleo!

Vorteile:

Eleo is very intuitive and easy to use. Initial set up and onboarding went smoothly with help from their awesome support team. I initially trained our admin, and moving forward, she has been able to figure things out on her own. We use Eleo's easy to create web forms for donating, contacting us, volunteer interest, and to subscribe to our newsletter. We record donations, reconcile them with Quickbooks, generate thank you receipts, and email subscribers through an integration with Mailchimp. We also find it very easy to generate reports on donors and gifts, which we use heavily for grant applications, budget planning, and financial reports. Recently, we used Eleo's event module to plan and organize our annual fundraising gala, and it was the most successful ever!

Nachteile:

I had to do a minor workaround in the event module to organize entree choices.

The Perfect CRM Database for our Price Point

Kommentare: We needed a CRM with a complete suite of tools that also fits our small nonprofit budget. ELEO fits the bill and then some! Customer service is amazing, the support in their online library is extensive, and ELEO does everything we need it to do at a price we can afford. If you're shopping around for a CRM database, this is the one!

Vorteile:

User-friendliness, support videos and library, sooo many reports

Nachteile:

I really don't have any cons; there are a few tools that I haven't used yet, so I guess it's possible I could find something. But honestly, nothing comes to mind.

Limited but happy user

Vorteile:

The flexibility in creating reports and other options.

Nachteile:

From the limited features that I used, I don't have any negatives to mention.

Best customer service out there!!

Kommentare: Eleo is affordable and meets all of our business needs. They have the best customer service around, and I can easily speak with a person or get a quick email response if I have an issue! Definitely recommend.

Vorteile:

Eleo is very affordable, especially for a small nonprofit like us! They always have the best customer service. If I ever have an issue, I hear back within the hour with the help I need and also tutorials!

Nachteile:

Eleo works best on Google Chrome. I prefer to use Mozilla firefox, so this is my biggest con; however, it is an easy fix and not a problem to work around!