Eleo

Eleo has been wonderful!

Kommentare: We have really enjoyed it!

Vorteile:

Eleo is really easy to use and the customer service is amazing! And you just can't beat the price!

Nachteile:

The look is a little dated and some of the categorizing of things is not entirely intuitive.

Eleo delivers lots of bang for very few bucks (i.e., a great price)!

Kommentare: Support is A+++. Kind, helpful, and knowledgeable. Be sure to take the Inside Eleo webinars to keep improving your ability to get the most out of Eleo. There is so much there! I like that each aspect of donor management (running a campaign, sending it out via email, entering or receiving online donations, and tracking the results) is covered by Eleo. One-Stop Shop!

Vorteile:

Eleo handles all of our donor/constituent database needs. We track all donations, create campaigns, and create and track our fundraising events. We are able to integrate with Constant Contact for digital marketing to our contacts. I really like that you can see all of the Eleo components from the screen and the main Navigation bar. It is easy to see, learn, and understand all of these components.

Nachteile:

Looking forward to additional features to be added, such as letterhead on Thank You letter templates and some report improvements. Eleo is always making improvements and encourages suggestions from users.

Great Value Great Product

Kommentare: Nothing but positive, easy to use and support is easy and friendly.

Vorteile:

Eleo was easy to implement and use daily. Your daily tasks such as gift entry, thank you letters, reports, and list creation is complete with a few clicks.

Nachteile:

A have nothing negative to say. It works well for us!

Limited but happy user

Vorteile:

The flexibility in creating reports and other options.

Nachteile:

From the limited features that I used, I don't have any negatives to mention.

Very happy with ELEO

Kommentare: As a smaller non-profit, we needed a CRM that was user-friendly and did not require a degree in computer science. The software program we moved from started making decisions about software and more importantly payment processing systems that simply did not work for our smaller organization. Even though we had to make a transition to ELEO, it has been very beneficial due to the simplicity of the software and the support included.

Vorteile:

As a smaller nonprofit, we moved from a more expensive CRM to ELEO, which has saved our foundation a significant amount of money over the past few years. Despite being less expensive than our former CRM, all of our needs have been met and the software is easy to use. One area that is most impressive is the responsiveness of the support team. ELEO helped us with our transition that went very smoothly, and they continue to offer prompt and helpful solutions to any questions we may have. We are very happy with our decision to move to ELEO!

Nachteile:

I would like to be able to copy event forms from year to year, but I have been told that is a new feature they are working on.