HQ Rental Software

Very flexible and mordern platform, superior customer support

Kommentare: Most of our daily work is now automated, we save a lot of time and manpower! This means we can scale up our business at no cost.

Vorteile:

- customer support (24h) - they do everything to match your demands - modern, state-of-the-art software - price/value you get a lot for your money - they support you beyond the purchase We're really happy about our choice as we never experienced such a great support with any other software we tested - and believe me we had several trial accounts. But what's the biggest plus: They we're able to fully customize the software for our requirements - and they still do.

Nachteile:

As we're in the German market, we needed to translate a lot manually - and there are still some flaws we need to tackle. Furthermore you should be prepared to spend some time with the software, to fully undestand it as they built in so many features.

Best first option

Kommentare: From the moment Renato explained the functions of the system to me, I fell in love with the system, it covers all the needs of our company. I want to mention that I began the search for a rental system recently because previously there was no control, hq rental and [sensitive content hidden] who helped me set everything up they have been a great help, I can't wait to start receiving my first reservations with this new system!

Vorteile:

In addition to all its functions, which have been very useful for the company I work for, such as booking control, calendar, adding users, personalized emails, etc. The service they have offered me since day 1 has been excellent, Renato was very kind, he explained everything to me in a very simple but very complete way and on the other hand [sensitive content hidden], who has advised me these last few weeks, has been super patient, he answers me all my questions and any request I make he helps me, he is very kind.

Nachteile:

So far everything has been excellent....

Maintenance issue

Vorteile:

Calendar and speed , customer issue , online payments ,

Nachteile:

I used to use Rentcentric before , it has really good maintenance dashboard to use for repairs , but HQ software does not provide it , you will never know when you need maintenance. Thats make to many bad feedbacks from customers , you rent car with maintenance light on and its not good for company. Almost 5 month I am using this system , they haven’t fix this issue , I believe they don’t even understand that how works

Hq support via rep

Kommentare: I like the system very much. I have had great support from Marco as he has helped me navigate through many issues we were having and took his time and had patience explaining all to me, even if it was repeating himself again to me so I understood.

Vorteile:

I like the way it tracks everything for your company. You out have to make sure all information is entered properly an hq will do the rest.

Nachteile:

I haven't worked with it long enough to find any real bad cons about it yet.

Great Rental Vehicle Software

Kommentare: Great over all experience with HQ and their personnel

Vorteile:

Very easy to use with much flexibility. Great follow up installation help from HQ.

Nachteile:

Nothing that we did not like about the product