Wer verwendet Thryv?
Being a small business owner can be overwhelming. At Thryv, we created simple software to help them get organized, communicate with their customers, and get paid, so they can get back in control.
Was ist Thryv?
Meet Thryv, the end-to-end client experience platform built for small businesses. Thryv integrates essential business functions like estimates and invoicing, appointment scheduling, payment processing, text and email campaigns, managing customer lists, social media, and more.
Thryv – Details
Thryv
https://www.thryv.com/
Gegründet 1892
Thryv – Kostenübersicht
Thryv bietet keine Gratisversion und keine kostenlose Testversion.
Kostenlose Version
Nein
Gratis Testen
Nein
Einsatz
Cloud, SaaS, Web
Mobile - iOS Native
Mobile - Android Native
Training
Live Online
Webinare
Dokumentation
Kundenbetreuung
24/7 (Live Vertreter)
Support während der Geschäftszeiten
Online
Thryv Funktionen
Alternative Produkte
Beliebte Produkte
Thryv – Nutzerbewertungen
Zeigt 5 von 232 Nutzerbewertungen
John S.
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Gesamtbewertung5/5
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Benutzerfreundlichkeit5/5
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Eigenschaften & Funktionalitäten5/5
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Kundenbetreuung5/5
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Preis-Leistungs-Verhältnis5/5
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Wahrscheinlichkeit der Weiterempfehlung
- Quelle des Nutzers
- Bewertet am 2.6.2020
"Crafting your message"
Kommentare: I really have had a great experience. [SENSITIVE CONTENT HIDDEN] has been so helpful and he gets back to me quickly. It's a good feeling to have someone like this to help me.
Vorteile: I love the central location for everything, and I mean EVERYTHING! Before Thryv, I spent so much time and money on different solutions for different business needs. Thryv keeps it all in one place, and the coaching along the way is really helpful.
Nachteile: Well, it isn't a con, but there is a lot to learn at first. I would say that there are so many options, it can seem overwhelming at first. But stick with your account manager and the specialists, and you will be fine.
Antwort des Softwareanbieters
von Thryv an 9.6.2020
Hey John. Thanks for the review. We appreciate your thoughts and are so excited you've been enjoying Thryv! Please let us know how we can ever assist you. Whether that's a simple question or something more in detail. We're here to help! Thanks again! -Chandlor
- Quelle des Nutzers
- Bewertet am 2.6.2020
Angelo D.
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Gesamtbewertung5/5
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Benutzerfreundlichkeit5/5
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Eigenschaften & Funktionalitäten5/5
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Kundenbetreuung5/5
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Preis-Leistungs-Verhältnis5/5
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Wahrscheinlichkeit der Weiterempfehlung
- Quelle des Nutzers
- Bewertet am 13.5.2020
"Amazing business management software"
Kommentare: Honestly, I've had an overall great experience with Thryv. They have great customer support and have the digital marketing tool of the future. Great price for the value.
Vorteile: I love using the social media scheduling tool because it saves me a lot of time compared to before. I also use the appointment scheduler on a daily basis. The reminders help me remember all my appointments and help to remind my clients of the time. The website widgets have been a great addition and really help increase the amount of people contacting our business.
Nachteile: Sometimes when I am trying to access my Thryv software via mobile, it just keeps loading but never opens. That can get a bit annoying. Also, sometimes the software can be a bit glitchy, not load in certain areas. Also, the social media scheduling tool sometimes randomly disconnects my social media profiles and cancels the posts I had scheduled. That is a bit annoying as well.
Antwort des Softwareanbieters
von Thryv an 14.5.2020
Hey Angelo! Thanks for the great review. We are always looking for ways to improve the quality of our product and fix bugs/glitches. We love having SEO Marketing Masters as part of our Thryv family! Let us know if you ever need anything. We're here to help. -Chandlor
- Quelle des Nutzers
- Bewertet am 13.5.2020
Julie A.
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Gesamtbewertung5/5
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Benutzerfreundlichkeit5/5
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Eigenschaften & Funktionalitäten4/5
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Kundenbetreuung5/5
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Preis-Leistungs-Verhältnis5/5
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Wahrscheinlichkeit der Weiterempfehlung
- Quelle des Nutzers
- Bewertet am 16.6.2020
"Our buiness has bounced forward"
Kommentare:
The level of customer support Thryv offers is important on an average business day and during this time of rapid change, the importance of client communication and the continuation of prospecting, it is crucial.
I wanted you to be aware of our high level of satisfaction, the appreciation of each interaction we've had with customer support personnel and their skill-level to help us, efficiently and the customer support culture and level of Thryv customer support.
Vorteile: Streamlining of client communications, scheduling and retention of client contact information. The visibility to the sells process, which has allowed us to be improve our process. The integration of the online portal/app with our website, sells process and ability to manage all of this, including social posts, marketing campaigns and online presence in on place. The ability to have several seats in the system for employees or subcontractors.
Nachteile: Social Content, the posting feature for LinkedIn only posts to our company page and I have to take an additional step to post to my personal LinkedIn page. Knowing where each logo and size of logo feeds to within Thryv.
Antwort des Softwareanbieters
von Thryv an 17.6.2020
Hi Julie, thanks for the great review! I'm happy that you and your team at Ashmore Consulting have had such a great experience with our platform and with our Support Team! I'm sorry about your social content issue. Since Thryv is intended to control the social profiles for the business, we unfortunately don't post to multiple accounts for LinkedIn, only the company LinkedIn page. For the logo, it can be added in Business Settings. It'll be at the top of every email correspondence to clients for branding purposes. And it'll be on estimates, invoices and the client portal. I hope this helps! -Chandlor
- Quelle des Nutzers
- Bewertet am 16.6.2020
Jenny L.
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Gesamtbewertung2/5
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Benutzerfreundlichkeit1/5
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Eigenschaften & Funktionalitäten3/5
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Kundenbetreuung1/5
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Preis-Leistungs-Verhältnis1/5
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Wahrscheinlichkeit der Weiterempfehlung
- Quelle des Nutzers
- Quelle: SoftwareAdvice
- Bewertet am 26.1.2020
"Poor Customer Support, still withdraw full price from your account even though they said not"
Kommentare: I had to reach out to their [SENSITIVE CONTENT HIDDEN] about 1+ years ago in order to get my website fix because they keep on pushing from one team to another. I have been frustrated with their unprofessional customer services since 2017 and I'm about to send another email to the [SENSITIVE CONTENT HIDDEN] about this ridiculous charge of $199. This is a scam and rip-off from their customers who decided to leave.
Vorteile: If you have a full-time staff to use this software to run your business then it should be okay.
Nachteile: 1. You need to constantly check your website because you know when they mess it up to become a blank page. You will not get an easy resolution from their CSR without a request to speak with the manager. 2. If you terminate the agreement earlier then they hold you accountable to pay them until the term expired. On the other hand, when the term is expired and they continue to charge you month-to-monthly without giving you the courtesy email to let you know about the term being the change. 3. I was 3 or 4 days into the new month and request to terminate because my contract has been expired for I don't even know how long. [SENSITIVE CONTENT HIDDEN] promised me that she will wave the 1-time pro-rate fee that give me the weekend to retrieve all the emails that I need and forward it to my Google account. That was a lied and on Monday I got charge for the full-price $199. I have appeal with my bank and call Thryv, they have the nerve to tell me that they are not going to refund the charge. If you are looking then stay away from Thryv.
Antwort des Softwareanbieters
von Thryv an 20.4.2020
Hey Jenny! Very sorry for all the trouble! I sent your concerns over to our Client Care Escalations team! They'll be getting back to you as soon as possible! Please let us know what else we can assist you with. -Chandlor
- Quelle des Nutzers
- Quelle: SoftwareAdvice
- Bewertet am 26.1.2020
Kathy F.
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Gesamtbewertung5/5
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Benutzerfreundlichkeit5/5
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Eigenschaften & Funktionalitäten5/5
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Kundenbetreuung5/5
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Preis-Leistungs-VerhältnisNicht bewertet
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Wahrscheinlichkeit der Weiterempfehlung
- Quelle des Nutzers
- Bewertet am 15.5.2020
"Thryv Review"
Kommentare: My Social media problems are being solved with Thryv. I will be able to be out there on social media a lot more and by doing so, hoping to grow my business more.
Vorteile: Thryv is an easy program to use once the customer support walks you through it. Their customer support really makes sure that all the training you receive, you understand. Great system. I like how Thryv handles all the social media aspect of my business, so I don't have to take the time to post on every social media site out there.
Nachteile: The only feature that I don't like about Thryv is that when I am scheduling clients, it will not let me input more than one service at a time for a client. I have to schedule one service at a time for clients, and that can be confusing for them because then they end up getting multiple txts about their appointment, and they don't know what time their actual appointment is scheduled for.
Antwort des Softwareanbieters
von Thryv an 19.5.2020
Hi Kathy! I'm so glad to hear Thryv is making managing your social media a breeze! I'm sorry to hear about your scheduling issue. If a phone call doesn't work, you can always reach out to us by emailing support@thryv.com for any questions or concerns you have! Thanks for the great feedback! -Chandlor
- Quelle des Nutzers
- Bewertet am 15.5.2020
