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seit 15 Jahren bei der Softwareauswahl

Was ist PrimePay?

Es ist durchaus möglich, Gehaltsabrechnungen zu lieben. Diese All-in-one-Lösung für Gehaltsabrechnung, Steuern und Personalwesen ist besonders schnell. Sobald deine Gehaltsabrechnung abgeschlossen ist, sind es auch deine Steuern. Das Unternehmen garantiert eine 100%ige Einhaltung gesetzlicher, staatlicher und lokaler Steuervorschriften. Der Gehaltsabrechnungsservice wird mit einer kostenlosen HR-Beratungslösung bereitgestellt. Dieser Service hilft dir, konform zu bleiben und deine Mitarbeiter*innen mithilfe von Leitfäden, bereitgestellten Schulungen und mehr zu stärken.

Wer verwendet PrimePay?

PrimePay glaubt an die Leistungsfähigkeit von Kleinunternehmen. Seit 1986 unterstützt PrimePay kleine Unternehmen dabei, Zeit zu sparen, um sich auf das Wesentliche konzentrieren zu können.

Du bist nicht sicher, ob PrimePay das Richtige ist? Mit einer beliebten Alternative vergleichen

PrimePay

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60,00 $
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3,5 (181)
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VS.
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Preisoptionen
Funktionen
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Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über PrimePay

Durchschnittliche Bewertung

Gesamt
3,6
Benutzerfreundlichkeit
3,5
Kundenservice
3,5
Funktionen
3,5
Preis-Leistungs-Verhältnis
3,5

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
48%
4
14%
3
9%
2
5%
1
24%
Shannon
Shannon
Partner/Director of Operations in USA
Verifizierter Nutzer auf LinkedIn
Einzel- & Familiendienstleistungen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

PrimePay Good Service

5,0 vor 5 Jahren

Kommentare: PrimePay in general has been very responsive to our needs and requests. Having worked with multiple payroll companies in the past, I appreciate the large array of features combined with high touch customer service. I definitely recommend them.

Vorteile:

The software is more customizable than most. The customer service and responsiveness is quite good for a payroll company. PrimePay manages to deliver high quality features like a large company, but more high touch service like a smaller company.

Nachteile:

There is a limit to customization. The software cannot show a running tally of a person's hours worked per workweek on their time card in the mobile version. This has caused our mobile employees some issues in the field because they must manually add their timecards to stay on track for weekly hours and avoid unauthorized overtime.

Antwort von PrimePay

vor 5 Jahren

Thank you for your detailed review, Shannon. We highly value your feedback and strive to do everything we can to meet the needs of our clients. This information will be used to improve our products and services. - Team PrimePay

Aisha
Aisha
President CEO in USA
Verifizierter Nutzer auf LinkedIn
Umweltdienstleistungen, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

PrimePay is a great option for small businesses.

4,0 vor 6 Monaten

Kommentare: Overall, I like Primepay. They worked professionally and helped me resolve any issue that came up.

Vorteile:

I like the onboarding process. From getting all of your documents together to communication, it was really good. The price is average for what you can pay. I like when you get one deticated person to deal with from onboarding to runing payrolls. I like that she was really hands on with making sure you know all the ins and outs of getting started. She was very meticulous and task driven. She did not run it untill we confirmed everything.

Nachteile:

I didn't like the switiching to a new person to handle my account. Like other payroll services, you get one person for on boarding and another for the rest of your term. That was the case here. The second person wan't bad at her job she just wasn't as experienced or meticulous. We had a few times that weren't entered correctly or something was missed in email. We eventually got it. It just took time.

Jeanell
owner in USA
Tiefbau, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Your Payroll system is awful

1,0 vor 2 Monaten Neu

Kommentare: Worse than Horrible - Excruciatingly Painful and the most frustrating organization that I have ever done business with. Also I put in a request for a 1099 for a company that did work for us and I received a message that it was handled but the 1099 did not arrive. So I call and PP said they would resend - that was weeks ago and I still have not received it.

Vorteile:

The W-2 forms were sent on time. Other than that Nothing!!! - it sucks.

Nachteile:

It is so difficult to set up the pay rate - the system keeps doubling the pay rate for one of the employees and I have to get help through customer support every month. When I call Customer Support I usually have to wait an hour to get help. Sometimes after listening to "Your call is important to us please hang on the line and your call will be answered by the next available agent" for an hour the phone hangs up on me. When I do get the agent, they fix it and tell me that it is all set for the next payroll and I won't have that problem again but the next month goes by and I have the same problem again - month after month after frickin' month.

Shannon
Owner/Director of Operations in USA
Einzel- & Familiendienstleistungen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

PrimePay Timeworks and Payroll

5,0 vor 5 Jahren

Kommentare: We have been able to address the majority of our needs and concerns with the Timeworks product. The personal assigned rep for payroll is a great benefit. We had repeatedly requested an increase to functionality with Timeworks. We were told it wasn't possible, however we found out that there was an upgrade to the Timeworks app that addressed the particular issue. While we were pleased with that, we were never informed this upgrade had been done or was available, so we missed out on the use of the upgraded product for nearly a year before we discovered it had been released.

Vorteile:

It is customizable and tailored to our business needs. The previous functionality issues with Timeworks have been addressed with the upgrade.

Nachteile:

It does occasionally have "bugs" especially with the geotagging feature. Since geotagging is a requirement for regulatory compliance within our business, we must monitor this carefully.

Antwort von PrimePay

vor 5 Jahren

Thank you for your review, Shannon! We are so happy to see that you like our customizable Payroll service. We will be sure to share your sentiments with our team! Have a great day. - Team PrimePay

Kaisa
Regional HR Manager in USA
Supermärkte, 501–1.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Excellent HRIS System w/Great support

4,0 vor 3 Jahren

Kommentare: Excellent support staff with effective and prompt solutions.

Vorteile:

We were able to streamline our multiple FEIN operating companies under a single source of reporting and payroll for our entire corporate umbrella. All reporting is now in one location.

Nachteile:

Lack of consolidated and aggregated reporting for multiple FEINS that are shared under the primary corporate account and umbrella.