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Lead Forensics
Was ist Lead Forensics?
Lead Forensics ist eine Lead-Generierungssoftware, die hilft, Sales Leads aus anonymen Web-Traffic zu identifizieren. Die Software kann auf wichtige Details wie die E-Mail-Adresse der Besucher, Telefonnummern, usw. zugreifen, um das Verkaufsteam bei der Kontaktaufnahme zu unterstützen. Die Software verfügt über eine Dreamlist-Funktion, mit der Datenmanager die Liste der Leads hochladen und täglich überwachen können. Die Software ist in der Lage, eine detaillierte Analyse zu liefern, einschließlich der Anzahl der besuchten Webseiten und der auf der Website verbrachten Zeit.
Wer verwendet Lead Forensics?
Für KMUs
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Bewertungen über Lead Forensics
In Betracht gezogene Alternativen:
Easily Identify Companies Visiting Your Website
Kommentare: Positive experience with an industry-leading software. The support team is prompt with small issues and willing to dive into bigger issues to determine the root cause.
Vorteile:
Number of visitors identified, accuracy of that information, and where the visit came from. We tested multiple tools simultaneously and Lead Forensics identified more companies visiting our website. They also had the best sync with our CRM, HubSpot.
Nachteile:
LeadForensics doesn't identify if the visitors are the same people or unique like Dealfront (previously LeadFeader). If you have 10 visits from a company, you don't know if it's a single person visiting the site 10 times, 10 people visiting once each, or a mix of people visiting.
Beginning to See Results
Kommentare: Great customer service and the ongoing support in terms of monthly calls has been a huge help. Also enjoyed the sales training that our staff received. It took some time to start seeing opportunities, but in the past few weeks we've had a handful of "lost prospects" return to the sight. With that visit information from Lead Forensics, we've reached out to these former prospects and they're now back in the sales funnel.
Vorteile:
I love the fact that we can see who's visiting our website, assign those visitors to users, and track how often they come back.
Nachteile:
I wish they were able to identify a higher percentage of total visitors. Was not aware of the fact that it's less than 30%.
Thoroughly Impressed!
Kommentare: Without a doubt, the best part of Lead Forensics is their staff. I'm extremely impressed! Instead of simply saying "no", they say, "let me find a solution for that". As a customer, you can't ask for anything more.
Vorteile:
All I can say is WOW, this company is incredible to work with. They are knowledgeable, skilled and aim to please. [sensitive content hidden] have been incredible. This company is all about the relationship. While they want your business, what is even more important to them is that you are actually satisfied and successful using their product. [sensitive content hidden] have gone above and beyond with problem solving and creativity. Thanks to them, what seemed like an impossible situation is now a working solution. I Highly recommend this team.
Nachteile:
Because it's so good, it makes you rethink your whole process and exposes exactly how far you have to go in order to catch up!
Extremely disappointing and would advise to use another provider
Kommentare: We paid the following costs to LF:Set up cost: £150 + vatMonthly cost: £275 + vat for tracking codes on FOUR websites. Please note, this was not just ONE website and any current customers may wish to rethink your renewal costs as it’s clearly different for all businesses depending on your financial accounts.When we highlighted that the LF service was no longer providing a full service that we agreed to, we were delighted that LF acknowledged this and offered us a discount to remain as a customer.Like everyone through COVID, we all tried to support other businesses as we felt if we could still obtain a lower ratio of leads for businesses browsing our websites, and LF could help us with a reduction in cost until things returned to normal, it would be great for both businesses.LF confirmed this was the case and reduced our monthly payment to £209 + vat for all FOUR websites.Unfortunately as more businesses had staff working from home, the data and product that LF provided us was no longer fit for purpose.
Vorteile:
The initial sales team were great and the trial gives you a good insight as to what you can experience if you have a good knowledge of IT. If you do not, you're buying a product that does not track staff or business owners working from home.
Nachteile:
Different pricing per business (suspect this depends on your financial accounts)To confirm, I NEVER leave any negative feedback online about a business that I’ve had a bad experience with as I understand how difficult it is for businesses and there is always a resolution. I am very disappointed in Lead Forensics and happy to share my feedback as the treatment from LF after being a loyal customer since [sensitive content hidden] was very poor. In summary, I had to pay £2508 for a product that no longer provided accurate tracking data because more people work from home and this data could not be tracked to show what business they were coming from when working from home.I can confirm there is no loyalty whatsoever from LF having being a customer since Jan 2020, they would not terminate our contract.I must add that this was an automatic rolling contract that LF did not make me aware of or contact me to confirm was being renewed. I highlighted my concerns as we’re a Web and IT company who recommend such products to our customers and our in house developers highlighted that LF can no longer obtain the data that we were originally sold when signing up.
Satisfying and very good product
Kommentare: We work every day and it´s very easy to work with it. We love it!
Vorteile:
All in all, a very good software & product, extremely helpful for daily work
Nachteile:
Nothing. We are very happy about this tool.
