Wer verwendet Donorbox?

Über 8.000 smarte Organisationen haben über DonorBox Spenden erhalten. Dazu gehören gemeinnützige Organisationen, Schulen, Kirchen, Open-Source-Projekte und medizinische Forschung.

Was ist Donorbox?

DonorBox hilft deinem Unternehmen, schnell ein optimiertes Formular für wiederkehrende Spenden in deine Website einzubetten. Der Formularersteller ermöglicht es dir, individuelle Fragen vom Spender zu sammeln, den Spender zu fragen, an wen seine Spende gehen soll, und seine Spende jemandem zu widmen.

Es gibt viele andere Funktionen, die in deinem Unternehmen nützlich sein könnten, einschließlich anpassbarer Quittungstexte, PayPal-Spenden sowie Salesforce- und MailChimp-Integration und vieles mehr.

Donorbox – Details

Donorbox

https://www.donorbox.org

Gegründet 2014

Donorbox – Preisübersicht

Donorbox bietet eine Gratisversion und eine kostenlose Testversion. Weitere Preisinformationen für Donorbox findest du unten.

Kostenlose Version

Ja

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Training

Dokumentation

Kundenbetreuung

Online

Donorbox Funktionen

Fundraising-Software (Spendensoftware)
Absolventen-Management
Auktions-Management
CRM
Freiwilligen-Management
Kampagnenmanagement
Mitgliedschaft-Management
Mobiles Spenden
Pfand-Management
Spendenmanagement
Spender-Management
Spendersuche
Subventions-Management
Tracking von Beiträgen
Veranstaltungsmanagement
Wiederkehrende Spenden
Zahlungsabwicklung

Donorbox – Nutzerbewertungen

Zeigt 5 von 50 Nutzerbewertungen

Gesamt
4.7/5
Benutzerfreundlichkeit
4.7/5
Kundenservice
4.7/5
Funktionen
4.5/5
Preis-Leistungs-Verhältnis
4.7/5
Suryad P.
Digital Marketing
Non-Profit-Organisation Management, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 3.11.2018

"Best Fundraising Software "

Kommentare: Initially, we were sceptical of investing into a donation system, even affordable one, since we're looking for ways to save on all fronts. We thought we could just use PayPal. However, only when we switched to Donorbox we saw all the benefits of a donation system (i.e. the ongoing support, the variety of payment options, the suggested donation amounts etc.). Really recommend trying it out and seeing for yourself!

Vorteile: We have an international presence and also partner with a lot of companies so it's great to be able to accept company donations, accept multiple currencies and customize the donation forms in many different languages. It offers tons of features for a fraction of the price!

Nachteile: Although Donorbox offers the Salesforce integration, it'd be great if the Donorbox dashboard could be a bit more detailed and functional.

Antwort des Softwareanbieters

von Donorbox an 29.11.2018

We¿re so glad that you¿re enjoying Donorbox. It¿s always great to hear that we¿ve helping our customers be more productive and successful.

Thank you for your feedback regarding our dashboard. We¿ll definitely take this to the drawing board and see how we can improve.

If you have any specific capabilities that you¿d like to see on our dashboard, please feel free to let us know about them. We wish you all the best with your fundraising efforts.

  • Quelle des Nutzers 
  • Bewertet am 3.11.2018
Lauren W.
Global Giving Database Manger
Non-Profit-Organisation Management, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 24.7.2019

"Donorbox's Customer Service Sets Them Apart"

Kommentare: Overall, I would definitely recommend this product. Donorbox has helped my organization raise lots of money with their simple and easy to use platform.

Vorteile: Donorbox is a newer, free platform for allowing donors of your nonprofit to make a gift to your organization. By far, the best thing about them is their customer service. If you or your donor(s) has an issue, you submit a ticket through email and they get back to you generally within one hour. They then work quickly with you to solve whatever problem you're having. They have sent out surveys to clients and asked what features we would like to see added.

Nachteile: Donorbox has a login system for recurring donors, but none for donors who make a single gift or are regular givers. It would be great if that feature was included, as other companies that offer this type of service have. It would allow my organization to be more efficient and timely in other things we have to do.

Antwort des Softwareanbieters

von Donorbox an 19.11.2019

Hi there!

Thank you so much for your awesome review of Donorbox! We really appreciate your feedback and we're thrilled that you're enjoying your experience with us.

If you ever need our help or have any suggestions on features you'd like to see, please feel free to contact us on https://donorbox.zendesk.com/hc/en-us/requests/new.

We'd love to hear from you!

  • Quelle des Nutzers 
  • Bewertet am 24.7.2019
Sarah H.
Development Director
Philanthropie, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    3/5
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    8/10
  • Quelle des Nutzers 
  • Bewertet am 29.2.2020

"Donor box "

Kommentare: We've had success with donorbox over the past year and will continue to use it going forward.

Vorteile: The program is easy to use and keeps the fees reasonable for nonprofits to be able to keep low overhead

Nachteile: There are some features such as monthly donor subscription options that would be nice to see added to the services.

  • Quelle des Nutzers 
  • Bewertet am 29.2.2020
Amanda W.
Candidate
Politische Organisation, Selbstständig
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    3/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    3/5
  • Preis-Leistungs-Verhältnis
    1/5
  • Wahrscheinlichkeit der Weiterempfehlung
    2/10
  • Quelle des Nutzers 
  • Bewertet am 31.10.2019

""Free" tier is not free!!!"

Kommentare: Money was held for a long time, may have cost me the election as a small grassroots candidate. Stripe fees were also terrible. If I run again, I will not be choosing Donorbox. It's only for big-money candidates, apparently.

Vorteile: Ease of use, at least at first. Liked the plugin option for website

Nachteile: Fees are excessive compared to other platforms

Antwort des Softwareanbieters

von Donorbox an 13.11.2019

Hi Amanda!

Thank you for your feedback. We're really sorry you didn't have a very good experience with Donorbox.

Regarding your fees: Donorbox is actually amongst the lowest-priced donation platforms available. Other platforms usually appear cheaper because they aren't always upfront about mandatory fees. We use Stripe and PayPal as payment processors, as many other platforms do. You can find all our pricing is upfront here - https://donorbox.org/pricing.

Regarding your donations being held: Please be assured that Donorbox does not hold onto your donations at any time. These delays are usually caused when Stripe requires additional info. They release the funds once they receive it.

We hope you would reconsider trying Donorbox again. We'd love to have you with us again. If you have any trouble, please drop us a message at https://donorbox.zendesk.com/hc/en-us/requests/new.

  • Quelle des Nutzers 
  • Bewertet am 31.10.2019
Elizabeth C.
Development Manager
Medienproduktion, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 20.11.2019

"Game Changer"

Kommentare: Integration with Salesforce NPSP, Pardot, and Wordpress - after a small learning curve, it's all seamless.

Vorteile: I can't say enough good things about Donorbox. We were struggling to sync our data to Salesforce and manage recurring donors in prior systems. It was time consuming and inaccurate. We implemented Donorbox and bam - it just works. Their support is responsive. The integration is excellent. The interface is easy. Our recurring donors can manage their own profiles. It's been such a good fit that I recommended it to another client and helped them implement it. I don't usually write reviews but I had to do it here - it's just excellent and if it ever goes away I will cry.

Nachteile: There's a learning curve. But it's small, and worth learning for our purposes.

  • Quelle des Nutzers 
  • Bewertet am 20.11.2019