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ThermoGrid
Was ist ThermoGrid?
ThermoGRID wurde von HLK-Masterminds und einer im Consulting tätigen Person gegründet, die wusste, was es braucht, um Unternehmen mit null Umsatz innerhalb weniger Monate in Betriebe mit mehreren Millionen $ Umsatz zu verwandeln. Als Experten wissen sie, wovon sie sprechen. Deshalb sind in ThermoGRID alle Rollen vorgesehen, die in einem HLK-Unternehmen vorkommen. Erfahre, wie Tools wie Smart Dispatching, Kundenhistorie-Speicher und Rechnungsoptionen dir helfen, effizienter, genauer und profitabler zu werden. ThermoGRID ist deine Lösung, um nie gekannte Höhen zu erreichen.
Wer verwendet ThermoGrid?
HLK-, Sanitär- und Elektrounternehmen mit 1 bis 1.000 Mitarbeitenden. Unabhängig von der Unternehmensgröße erhöht ThermoGRID die Rentabilität, indem es die Produktivität und Leistung steigert.
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ThermoGrid
Bewertungen über ThermoGrid
Thermogrid
Kommentare: we have the ability to load calculations on the program, do monthly subscription for club agreements, one flat rate for all credit cards including American Express. Most of all you can buy the software out-wright without having to pay a monthly fee.
Vorteile:
The ability to collect payment from the invoice online,
Nachteile:
changing of screens to close out work orders. and there are a little slow to update software.
Antwort von Thermogrid
vor 4 Jahren
Matthew, thank you for your review we appreciate your feedback.
In Betracht gezogene Alternativen:
5 Star
Kommentare: Could not be happier with the product and even more so with the support we have received from the entire ThermoGrid Team. Special props to [SENSITIVE CONTENT HIDDEN] for always being there to answer our questions with a positive attitude.
Vorteile:
The ability to automate many of our daily tasks and customer touch points.
Nachteile:
I really wish we had found Thermogrid sooner
Antwort von Thermogrid
vor 5 Jahren
Thank you Roy and Michelle for the positive feedback. It is our privilege to serve you and we will continue to be here to support you.
Im sure it works well for the guy that designed it
Kommentare: I left this tool after 10 months. It lacked meaningful training (I dont call "watch the video" training or support). A users manual came out just as I was firing it. Lots of start up issues, some of which I'll guess are resolved now. It was simply too immature of a product to be useful in my environment.
Vorteile:
It was relatively easy to port my business out of this tool. This tool came recommended by the franchise I belong too.
Nachteile:
It was incomplete in capability and very difficult to adjust at the job site.
Antwort von Thermogrid
vor 6 Jahren
This is for the TemperaturePro franchise they had a contract with us that THEY do all training and support. Each new franchisee had to pay a large amount to sign up and we had to pay the franchise the $7,000 of it. I would imagine that you believe there is a lack of features if you were not able to be trained properly by the franchise. The price book is 100% customizable and our system can do full AHRI matchup system estimates and take payment in less than 45 seconds. All franchisees that singed up with TemperaturePro didn¿t know HVAC. It made it hard for them to use an HVAC specific software not knowing the operations of an HVAC business as well as not getting that support from the franchise. We are no longer in an agreement with this franchise because it did not hold up its end of the agreement. Many franchisees have gone out of business due to the lack of support and training from the franchise.
Awesome Contractor Software
Kommentare: We are able to solve all of our job costing problems. Once everything is input into the system we are able to track where every penny goes. Right now that is a huge guess for our company.
Vorteile:
My favorite part about this software is the amount of detail that we can see. This will be VERY important to our company as we grow. Also the awesome amount of support that we have from the people behind the scenes.
Nachteile:
There is nothing really wrong with the software itself. The thing that we are struggling with the most is the amount of set up that comes with moving into this software. We picked the wrong time to switch with it being the middle of the busiest time of year...
Antwort von Thermogrid
vor 4 Jahren
Kristen, Thank you for the feedback and choosing to go with ThermoGRID. Our support team will definitely ensure you are guided in the direction to achieve the success you want for your business.
In Betracht gezogene Alternativen:
Alex G.
Kommentare: It is a great software, wish it was an app too.
Vorteile:
It is very organized and easy to use. User friendly. Able to keep track of several employees store a ton of date, easy to locate information.
Nachteile:
That it is internet based instead of being an app by itself. It tends to lag more since it is used in a browser.
Antwort von Thermogrid
vor 4 Jahren
Thank you for the review! The mobile app is set to be public for invoicing in 2 weeks. This will resolve issues with no internet, or spotty.
In Betracht gezogene Alternativen:
Took our money and never delivered a service
Kommentare: They took our money / we asked to put it on hold during the lockdown pandemic so we have more time /sales department agreed / but they continued charging our credit thousands of dollars without delivering a service / after pleading with them to stop charging us /we where forced to stop payment/ then they finally called us / ONLY TO BE RIDICULED AND THREATENED IN SOME MANY WORDS BY THE ACCOUNTING MANAGER / HE WAS NOT INTERESTED IN FOREFILLING HIS CONTRACT OBLIGATIONS / I JUST WANTED THEM TO GET THE PROGRAM UP AND RUNNING BEFORE WE CONTINUED PAYING A MONTHLY FEE .
Vorteile:
Never used the software / so wouldn’t know
Nachteile:
Not seamless at all / I wouldn’t know what I liked least because I never got the chance to use the software / I only got the chance to have thousands of dollars stolen from me / then ridiculed by an accounting manager / then letters from his attorneys.
TG Review
Kommentare: Thermogrid has brought organization to our business.
Vorteile:
Scheduling and tracking capabilities. Generates gross margin.
Nachteile:
Complexity. Technicians have a hard time using it with mobile devices.
Antwort von Thermogrid
letztes Jahr
Hello, Thank you for your review of ThermoGrid. We're pleased to hear that you find value in our scheduling and tracking capabilities, as well as the generation of gross margin data. We provide the option for browser navigation as well as an Android or Apple App. We understand that software complexity can sometimes be a challenge and are actively working on enhancing user experience and making the interface more user-friendly, particularly for technicians using mobile devices. It's gratifying to learn that ThermoGrid has brought organization to your business. Our aim is to provide tools that streamline operations and contribute to your success. Thank you for choosing ThermoGrid and for sharing your feedback. If you have any further insights or needs, please feel free to reach out. We're here to support you. Best regards, ThermoGrid Team
Take your company to the next level w/Thermogrid
Kommentare: We are currently in the process of moving towards being paperless, thermogrid will take us to that next level
Vorteile:
Customers & calls are unable to be deleted, easy to use and find the information needed
Nachteile:
The system calendar always go back to the current day, you do not have the option to choose keeping the month open as your default, also when in a live call or job you do not have the option to go back to the main customer information page without using the clients tab
Antwort von Thermogrid
letztes Jahr
Hello, Thank you for your insightful review of ThermoGrid! It's wonderful to hear that our software has provided you with valuable features, such safe guarded client and call management, as well as the ease of use in finding necessary information. We appreciate your feedback regarding the system calendar's behavior and the navigation within live calls or jobs. We're continuously working on enhancing the user experience and providing more flexibility in navigating the platform. look for updates shortly. We're thrilled that ThermoGrid is helping you transition toward a paperless operation and taking your company to the next level. Our goal is to support your growth and efficiency. Thank you for being a part of the ThermoGrid community. Should you have any further insights, suggestions, or needs, please don't hesitate to reach out. We're here to assist you. Best regards, ThermoGrid Team
Still in the trail phase
Vorteile:
I love the initial abilities of the program. So far the staff has been great. Support has been better than average. We will update the review once we have been using this platform in the field for 2-3 months.
Nachteile:
A slight difference between sales (What you get) and implementation (what it does). This is understandable and has not changed my mind about using TG yet.
Antwort von Thermogrid
letztes Jahr
Hello, Thank you for sharing your thoughts on your experience with ThermoGrid. We're glad to hear that you're enjoying the initial abilities of the program and that our staff has been responsive and supportive. Our team is committed to providing excellent support, and we're pleased that you've had a positive experience so far. We appreciate your understanding regarding the slight difference between sales presentations and the actual implementation of the software. We're continuously working to align expectations and provide the best user experience possible. Best regards, ThermoGrid Team
Dissapointing and Expensive experience
Kommentare: Be careful to engange in a one year term contract, the is no return, and they will push you a lot to make a decision.
Vorteile:
Nothing to comment about the software. Training team is NICE
Nachteile:
The system is rough and not easey to use. The mobile app is not ready, they just told me that the first day I started implementation. Selling team shows you whatever you want to see, and describes as the soft can do all you want to do. That starts to fall apart as soon as you start your first training, and nothing is just like is supposed. But you already signed a one yar contract with them, so you need to pay for it anyway. They don't care if you use it or not.
Antwort von Thermogrid
letztes Jahr
Hello, Thank you for sharing your feedback We're genuinely sorry to hear that your experience has been disappointing and frustrating. We understand that a challenging and less-than-ideal experience can be incredibly frustrating, especially when expectations aren't met. We're glad to know that you found our training team to be accommodating. However, we deeply regret that the software itself and the mobile app did not meet your expectations in terms of usability. We take your feedback about our sales process and the mismatch between promises and reality seriously. We understand your concerns about the contract terms and we apologize for any inconvenience this has caused. Thank you for sharing your insights and observations. We take this feedback to heart as we strive to improve and provide a better experience for all users. If you have any further insights or concerns, please don't hesitate to reach out. We're here to listen and learn from your experiences. Best regards, ThermoGrid Team
Soft ware help desk
Kommentare: We have been using it for a few yrs now and find it works very good as it is quite specific to our industry
Vorteile:
More options especially saving photos to add to invoices
Nachteile:
Initial set up and linking with Quick books
Antwort von Thermogrid
vor 5 Jahren
Thank you for taking the time to share your feedback with us as well as the rest of the world. If we can do anything to help you please let us know.
Great Product! Has added over ONE MILLION $'s to my bottom line
Kommentare:
We were using Wintak trying to manage 5 service trucks, 2 Install trucks, and 2 salesmen.
It was a nightmare. Thermogrid manages all that plus has a sales side that boosted revenue like crazy.
Vorteile:
The way you navigate is easy and has relieved stress from my whole team. The support has been amazing! Unlike any other company, we have used. They really try and help and I always speak to the same person right here in the States.
Nachteile:
We had one small hick-up (mostly our fault) They could not move fast enough to Help us. Truly a caring bunch of folks. NO cons for me
Antwort von Thermogrid
vor 8 Jahren
Thank you Steve, I am glad you are happy with your product and services. We are here for you when you need us, thanks again for the kind words.
Outstanding product!
Kommentare: Overall the system works great for all that we do.
Vorteile:
The system works great for all aspects of our business.
Nachteile:
I personally would like to be able to pick a date from the dispatch screen to jump to instead of having to click the over or back button to go to a certain date. Not a big issue just something I would like.
Antwort von Thermogrid
vor 4 Jahren
Clint, thank you for takin g the time to post a review for us.
Software management
Vorteile:
The many features to track customers and equipment
Nachteile:
It’s slow in the field to complete tickets
Antwort von Thermogrid
vor 4 Jahren
Jason, thank you for the review! If you want to speed up creating the tickets when your internet is slow make sure you flip over to offline mode. Otherwise we are in beta on the mobile app and you'll have that in your hands very soon.
Great product for the Construction service industry.
Kommentare: It reduces our paperwork and and helps us put more to the bottom line with a better overall company efficiency.
Vorteile:
The ease of sales and HVA/C load calculating software.
Nachteile:
It still needs some fine tuning of the inventory management on the back side, the front side for the techs is great and easy to use.
Antwort von Thermogrid
vor 6 Jahren
Samuel, thank you for your feedback! We are glad you like the field facing inventory control and since you do I'm confident you'll love the new features coming out for admin inventory control.
They have repeatedly gone out of her way to help us get the hang of the program.
Vorteile:
Once you use it a few times it saves you time and money. The program has every thing you could ask for and if you find something else you need they add it to the program if at all possible. The program has allowed us to know when the job is done and what was the ROI on the job.
Nachteile:
I really don't have a con at this time except I wish I would have found out about it earlier. If there were a con it would be that the program isn't recognized by google as being as great as it is.
Antwort von Thermogrid
vor 7 Jahren
Thank you for the 5 star review! We look forward to serving you in the future and helping you reach all your goals.
The Power of ThermoGrid
Vorteile:
I enjoy the ease of use from scheduling service calls to navigating through it for order estimates / sales estimates. Google maps is great for the guys in the field because when they get their next job they just click on google maps on job details and away they go. Overall the software is pretty easy to use.
Nachteile:
I would like to see if I can change call order in manage communications ( Communication Integrations ) so I can change call route in what order I want from my cell phone. Does not auto populate a zip code from entering a towns name.
Antwort von Thermogrid
vor 6 Jahren
Thank you for your feedback. We are glad that you are enjoying our program. We are glad to see the changes in training for your franchise has really helped. You are able to change the routing of your calls by going into the edit function. It looks like we have already reached out to you to help you with this concern since your review was posted. Let us know if we can do anything else for you. Thank you, again!
[SENSITIVE CONTENT HIDDEN] at ThermoGrid is Awesome!
Kommentare: Great CRM software and the tech support is amazing [SENSITIVE CONTENT HIDDEN]
Vorteile:
Easy to use, helps with keeping my paper work and customers/ service calls organized
Nachteile:
inputing all the equipment and repairs.
Antwort von Thermogrid
vor 4 Jahren
Jack, we appreciate your review!
Great system
Vorteile:
Ease of use and functionality. Very user friendly.
Nachteile:
Sometimes it doesn’t save clock in and clock outs.
Easy to keep track
Vorteile:
As sales manager there’s nothing better than being able to track sales performance easily. Very easy to use and set sales goals.
Nachteile:
Not as easy to use on cell phone but it’s excellent with a tablet or computer.
Antwort von Thermogrid
vor 6 Jahren
Eric thank you for the outstanding review.
Excellent software for service businesses!
Vorteile:
Ease of use, great for reporting and automation, only software I’m aware of that includes an easy to use load calculator. Onboarding process was smooth and quick. Best customer support in the business.
Nachteile:
Would be tough to use if you don’t have any excel experience.
Antwort von Thermogrid
vor 4 Jahren
Chris, Thank you for the review. Let us know if you need anything as we love to help.
It's been great so far.
Vorteile:
The residential equipment sizing tool, and the integration with our Quick books software. Also the fact it will work work for inventory management.
Nachteile:
The setup aspect is going to be a bit of a challenge, we are both a heating and electrical contracting company in market shares in most all area markets. But they seem willing to help us with all the setup necessary.
I have loved the software easy to use and support is always there to help.
Kommentare: The field techs getting the info they need at time of service.
Vorteile:
How easy it is to use. I'm not computer smart but easy to understand and catch on quickly. Once I've been showed once I got it.
Nachteile:
The one thing I least like is I wish it worked better with quickbooks. I feel like I'm doing the same work twice.
Antwort von Thermogrid
vor 6 Jahren
Kelly, Thank you for the 5 star review! We are having the QuickBooks workshop Thursday and I confident that will clear things up and ensure you have no double entry. We look forward to providing you with 5 star service.
Simple to use and does way more than we need. Plenty of room to grow.
Vorteile:
Favorite part is ease of use and overall value. Does everything its competitors can do at a much better price.
Nachteile:
No spot for a check # in order. Never to think to add it in notes and it is something to have record of for future discrepancy.
Antwort von Thermogrid
vor 7 Jahren
Thank you for the positive review and the feedback. We will have an area for your check number deployed with a new ACH feature within 2 weeks.
Thanks customer rep for developing this product.
Kommentare: We have been using this product for over two years and we just love it from the technicians to the sales people. Pricing out job profitably and having our team what commissions they will be making is priceless. The support is second to none and the price is right. The DMR keeps us on track as far as what type of calls need to be booked and what training is needed as well.
Antwort von Thermogrid
vor 8 Jahren
Keith, thank you for the feedback. If there is anything we can do to make business easier and more efficient, as you know you can let us know anytime. Thanks again!!