Was ist Conversica?
Conversica ist ein führender Anbieter von intelligenten virtuellen Assistenten für das Kundenengagement. Durch die Automatisierung routinemäßiger Geschäftsgespräche und die Personalisierung von Interaktionen im großen Maßstab ergänzt Conversica deine Belegschaft, sodass Geschäftsleute und KI-Assistenten harmonisch zusammenarbeiten können.
Dank einer großen Bibliothek von speziell entwickelten und einsatzbereiten Konversationsfähigkeiten können die
KI-Assistenten schnell eingesetzt werden. Sie wirken menschenähnlich und persönlich und bieten
eine überlegene Gesprächsgenauigkeit und Autonomie.
Wer verwendet Conversica?
Vertriebs-, Marketing- und Kundenerfolgsteams in den meisten Branchen, wie Technologie, Telekommunikation, Versicherungen, Automobil und Gastgewerbe.
Conversica – Details
Conversica
2007 gegründet
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Conversica – Details
Conversica
2007 gegründet
Conversica – Videos und Bilder
Kosten ähnlicher Produkte wie Conversica vergleichen
Startpreis
Kostenlose Version
Gratis Testen
Conversica – Bereitstellung und Support
Kundenbetreuung
- E-Mail/Helpdesk
- FAQ/Forum
- Telefon-Support
- Chat
Einsatz
- Cloud, SaaS, webbasiert
Training
- Live Online
- Webinare
- Dokumentation
Funktionen von Conversica
Chatbot Plattformen
- API
- Absichtserkennung
- Aktivitäts-Dashboard
- Automatische Antworten
- Berichterstattung / Analyse
- Berichterstattung und Statistik
- CRM
- Chat / Messaging
- Chat-Transkription
- Chatbot
- Code-Free Development
- Drag-and-Drop
- Drittanbieter-Integration
- E-Mail-Management
- Echtzeit-Analytik
- Echtzeit-Benachrichtigungen
- Echtzeit-Daten
- Echtzeitüberwachung
- Engagement-Tracking
- Feedback-Management
- KI/Maschinelles Lernen
- Kommunikationsmanagement
- Konfigurierbarer Workflow
- Kontextabhängige Anleitung
- Kundendatenbank
- Kundendienst-Analyse
- Kundenerlebnis-Management
- Kundensegmentierung
- Kundenspezifisches Branding
- Lead-Erfassung
- Leistungskennzahlen
- Live-Chat
- Mehrsprachig
- Multi-Channel-Kommunikation
- Multichannel-Management
- Sentiment-Analyse
- Social-Media-Integration
- Spracherkennung
- Sprachsynthese
- Suche in natürlicher Sprache
- Suchen / filtern
- Umfragen & Feedback
- Verarbeitung natürlicher Sprache
- Visuelle Analytik
- Vorkonfigurierte Bots
- Warnungen / Eskalation
- Wissensbasis-Management
- Workflow-Management
- für Entwickler
- Überwachung
Conversational Marketing Plattformen
- AB-Tests
- API
- Aktivitäts-Dashboard
- Anpassbare Felder
- Automatische Antworten
- Berichterstattung / Analyse
- Berichterstattung und Statistik
- CRM
- Chat / Messaging
- Chatbot
- Daten-Import / -Export
- Drittanbieter-Integration
- Echtzeit-Analytik
- Echtzeit-Benachrichtigungen
- Echtzeit-Daten
- Echtzeit-Gespräche
- Echtzeitüberwachung
- Email-Automatisierung
- Engagement-Tracking
- Ereignisgesteuerte Aktionen
- Gruppen-Messenger
- Human Handover
- Kampagnen-Segmentation
- Kampagnenmanagement
- Kommunikationsmanagement
- Kontakt-Datenbank
- Kundendatenbank
- Kundendienst-Analyse
- Kundenerlebnis-Management
- Kundensegmentierung
- Kundenspezifisches Branding
- Lead-Distribution
- Lead-Erfassung
- Lead-Pflege
- Lead-Qualifizierung
- Leadmanagement
- Live-Chat
- Mehrsprachig
- Multi-Channel-Kommunikation
- Multichannel-Marketing
- Persönliche Nachrichten
- Produktempfehlungen
- SMS-Nachrichtenversand
- Social-Media-Integration
- Terminplanung
- Terminverwaltung
- Umfragen & Feedback
- Video-Chat
- Vorlagen-Management
- Zielgruppen-Targeting
Siehe die vollständige Conversational Marketing Plattformen Liste
Inside-Sales-Software
- API
- Aktivitäts-Verfolgung
- Anpassbare Felder
- Anrufaufzeichnung
- Anrufüberwachung
- Aufgabenmanagement
- Automatische Anrufverteilung
- Automatisches Telefonwahlgerät
- Berichterstattung und Statistik
- CRM
- Chat / Messaging
- Dashboard
- Datenmanagement
- Dealmanagement
- Drittanbieter-Integration
- E-Mail-Management
- E-Mail-Vorlagen
- Empfehlungen
- Erinnerungen
- KI/Maschinelles Lernen
- Kalenderverwaltung
- Kontaktmanagement
- Lead-Distribution
- Lead-Erfassung
- Lead-Qualifizierung
- Leadmanagement
- Leistungsmanagement
- Management der Anruflisten
- Meeting-Management
- Multi-Channel-Kommunikation
- Sales-Pipeline-Management
- Verfolgung von Interaktionen
- Workflow-Management
Lead Nurturing Software
- AB-Tests
- API
- Aktivitäts-Dashboard
- Aktivitäts-Verfolgung
- Anpassbare Felder
- Anpassbare Vorlagen
- Automatische Antworten
- Berichterstattung und Statistik
- CRM
- Chat / Messaging
- Daten-Import / -Export
- Drag-and-Drop
- Drip-Kampagnen
- Drittanbieter-Integration
- E-Mail Marketing
- E-Mail-Management
- E-Mail-Tracking
- E-Mail-Vorlagen
- Echtzeit-Benachrichtigungen
- Engagement-Tracking
- Ereignisgesteuerte Aktionen
- Individuelle Anpassung
- Kalenderverwaltung
- Kampagnen-Segmentation
- Kampagnenmanagement
- Kampagnenplanung
- Klick-Tracking
- Kontakt-Datenbank
- Kontaktmanagement
- Konversion-Tracking
- Konversionsraten-Optimierung
- Kundensegmentierung
- Lead Benachrichtigungen
- Lead Segmentierung
- Lead-Distribution
- Lead-Engagement
- Lead-Erfassung
- Lead-Generierung
- Lead-Pflege
- Lead-Qualifizierung
- Leadmanagement
- Leistungskennzahlen
- Mehrere Kampagnen
- Multichannel-Marketing
- Personalisierung
- Pipeline-Management
- Social-Media-Integration
- Verkaufsberichte
- Vorlagen-Management
- Workflow-Management
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Erfahrungen mit Conversica
Alle 14 Nutzerbewertungen lesen
Shane A.
Conversica has had a huge impact on our sales organization.
Kommentare: We had the same struggles a lot of organizations had, we had leads falling through the cracks. Sales did not have enough time to contact everyone and sometimes picked ones they felt were better leads than others. Conversica changed that. Our assistant follows-up with everyone and then feeds those interested to the proper sales rep for additional follow-up. This has increased our sales pipeline and made every list even more valuable to us as an organization.
Vorteile:
I love the flexibility and constant improvement and innovation of the product and it has allowed us to reach more leads than we ever have before with amazing results. Our AI assistant never sleeps and never takes break and I only need to feed them names. On top of it all their support staff and our CSM has been so wonderful to work with!
Nachteile:
Can't think of anything. Everything we have asked of Conversica has been handled.
Charlotte russell D.
A virtual AI assistant for marketing professionals
Kommentare: It handles and engages multiple inbound as well as outbound leads that too from multiple channels, so efficiently. Integration with Salesforce is easy. The greatest benefit I see is that we now have an assistant that does not need any breaks from work and delivers services better than actual human assistants, thus saves us a lot of cost and effort. The non-complex configuration makes it more recommendable.
Vorteile:
I appreciate the high-rated responding capabilities of our virtual assistant which we use to manage automated response on our websites and has the ability to answer queries straight forward and professionally, hence getting our prospects an accelerated response time. It is really helpful in the sales department of our business. We get support from technical specialists at any given time.
Nachteile:
It is a costly solution. Improvements are required in AI communication interpretation capabilities so the conversations may become more flexible. The dashboard also needs improvements and it would be best if they add more personalization options, otherwise, I am satisfied with the quality of assistance that it affords.
Verifizierter Rezensent
Great tool to get filter out the "noise"
Vorteile:
Conversica is a great way to have a personal approach with prospects without using employee bandwidth. Customers feel like they are talking to a real person, while the platform has the ability to cut through the noise and only send quality leads.
Nachteile:
It can be off on the level of accurateness at times for the quality of leads it passes on.
Michelle S.
Optimize your sales followup
Kommentare: Implemented conversica to follow-up on high value leads that were not quit ready for the sales team.
Vorteile:
We had a ton of leads that our business development reps were not getting responses to. Instead of wasting their time reaching out to these leads over and over again, we were able to put them into Conversica. The tool could reach out to as many leads in one week as 5 BDRs could in 2 months hitting the prospects multiple times.
Nachteile:
There is a learning curve for the AI that requires the users to submit feedback in order for it to improve. It can be difficult to get the BDRs to do this.
Adam B.
Find the Needles in the Haystack
Kommentare: If you're like us and have a lot of incoming leads but not enough sales reps to call on them all, or you are finding that your leads are not getting adequate touches from reps, then Conversica should quickly be considered. We consider our Conversica bot, to be an addition to our sales force. Within our structure of AE, CSR, SDR, and Conversica, our bot tackles our C-ranked and our aging leads to help us find the gold that would otherwise likely be missed out on or called after the lead was already much further along the buyer journey. We've seen tremendous value from Conversica, and are now working with their top-notch Customer Success team to figure out how we'll utilize them, even more, to bring an even greater impact to our org.
