Conversica

"Conversica has had a huge impact on our sales organization."

Kommentare: We had the same struggles a lot of organizations had, we had leads falling through the cracks. Sales did not have enough time to contact everyone and sometimes picked ones they felt were better leads than others. Conversica changed that. Our assistant follows-up with everyone and then feeds those interested to the proper sales rep for additional follow-up. This has increased our sales pipeline and made every list even more valuable to us as an organization.

Vorteile: I love the flexibility and constant improvement and innovation of the product and it has allowed us to reach more leads than we ever have before with amazing results. Our AI assistant never sleeps and never takes break and I only need to feed them names. On top of it all their support staff and our CSM has been so wonderful to work with!

Nachteile: Can't think of anything. Everything we have asked of Conversica has been handled.

"Optimize your sales followup"

Kommentare: Implemented conversica to follow-up on high value leads that were not quit ready for the sales team.

Vorteile: We had a ton of leads that our business development reps were not getting responses to. Instead of wasting their time reaching out to these leads over and over again, we were able to put them into Conversica. The tool could reach out to as many leads in one week as 5 BDRs could in 2 months hitting the prospects multiple times.

Nachteile: There is a learning curve for the AI that requires the users to submit feedback in order for it to improve. It can be difficult to get the BDRs to do this.

"Find the Needles in the Haystack"

Kommentare: If you're like us and have a lot of incoming leads but not enough sales reps to call on them all, or you are finding that your leads are not getting adequate touches from reps, then Conversica should quickly be considered. We consider our Conversica bot, to be an addition to our sales force. Within our structure of AE, CSR, SDR, and Conversica, our bot tackles our C-ranked and our aging leads to help us find the gold that would otherwise likely be missed out on or called after the lead was already much further along the buyer journey. We've seen tremendous value from Conversica, and are now working with their top-notch Customer Success team to figure out how we'll utilize them, even more, to bring an even greater impact to our org.

"Great tool to get filter out the "noise""

Vorteile: Conversica is a great way to have a personal approach with prospects without using employee bandwidth. Customers feel like they are talking to a real person, while the platform has the ability to cut through the noise and only send quality leads.

Nachteile: It can be off on the level of accurateness at times for the quality of leads it passes on.

"Conversica is a great B2B tool"

Kommentare: Conversica has been a really awesome tool to help us not only engage with net new leads, but also reengage leads from the past that we thought were lost causes. It helped us to uncover additional pipeline that never would have been found otherwise by the sales team.

Vorteile: Conversica helps uncover money that potentially would have been left on the table and it helps to speed up lead conversion time.

Nachteile: There is a lack of flexibility as far as default cadences for the outbound messages is concerned.. I wish we had more control over that. And there are some conversation types that are less useful than others.