Flipdish

Flipdish

von Flipdish

Wer verwendet Flipdish?

Restaurants, Schnellrestaurants, Feinkostläden, Convenience Stores und Cafés, die Online-Abhol- oder Lieferservice anbieten möchten.

Was ist Flipdish?

Bietet ein branchenführendes, nutzerfreundliches Online-Bestellsystem für einzelne Restaurants, Filialketten, Schnellrestaurants, Feinkostläden, Cafés, Convenience Stores und Franchise-Unternehmen.

Flipdish – Details

Flipdish

https://www.flipdish.com/

Gegründet 2015

Flipdish – Preisübersicht

Flipdish ist verfügbar ab 485,00 $/einmalig. Flipdish bietet keine Gratisversion, aber eine kostenlose Testversion. Weitere Preisinformationen für Flipdish findest du unten.

Startpreis

485,00 $/einmalig

Kostenlose Version

Nein

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Live Online

Webinare

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

Flipdish Funktionen

Gastronomie Software
Abrechnung & Rechnungsstellung
Berichterstattung / Analyse
Integrierte Buchführung
Inventarverwaltung
Küchenmanagement
Menüverwaltung
Mitarbeitermanagement
Reservierung-Management
Tabellenverwaltung
Verkaufspunkt POS
Wartelisten-Management
Berichterstattung / Analyse
Geschenkkarten-Management
Getrennte Kontrollen
Inventarverwaltung
Kontrollen aufteilen
Liefermanagement
Mobiler Zugriff
Online-Bestellung
Tabellenverwaltung
Treueprogramm
Trinkgeld-Management
Einkauf
Ernährungswerteanalyse
Für Gesundheitseinrichtungen
Für Kantinen
Inventarverwaltung
Kalkulation
Kostenlose / Reduzierte Mahlzeiten
Menü-Planung
Online-Zahlungen / Funding
Rezept-Management
Schulen
Tray-Nachverfolgung
Verkaufspunkt POS
Auftragsmanagement
Geschenkkarten-Management
Menüverwaltung
Online-Bestellung
Routing
Sendungsverfolgung
Umsatzentwicklung-Analyse
Unterstützt Kundentreueprogramm
Versandmanagement
für Restaurants

Flipdish – Nutzerbewertungen

Zeigt 5 von 92 Nutzerbewertungen

Gesamt
5/5
Benutzerfreundlichkeit
5/5
Kundenservice
5/5
Funktionen
4.9/5
Preis-Leistungs-Verhältnis
4.9/5
Luca D.
Store Manager
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 29.6.2018

"Second to none customer experience. Amazing app functionality and fantastic user dashboard for data."

Kommentare: There are many benefits to this software that all add up. A huge benefit is having customers create their own orders and thus eliminating human error of missing items over the phone or incorrect special requests. The orders come in quickly, in an easy to read format reducing the time of taking an order over the phone from minutes to seconds. As a result we can also use codes for discounts and promotions, deliver them straight to the customers phone and even give special vouchers for free meals. This app now allows you to advertise to your customers without leaving the business to deliver leaflets, and without worrying will Facebook show all my page followers my post. The benefit of allowing card payments is also one to note as it reduces cash in store which in tern can speed up customer service as the payment process in store is removed and the customer simply walks in and walks out.

Vorteile: What I love most about this software is a draw between two of its functionalities. As an app for users, its extremely easy to use interface can be priceless attracting new customers who may be weary of this type of technology. Everything about it's order process instills confidence that the order has been sent and the process went smoothly. The second functionality is the data dashboard for us as owners. To put it simply it removes all guess work behind the typical question of what drives our sales. It's presented as both easy to read graphs and also in a downloadable format for those who wish to run excel sheets. You'll soon find out your truly most profitable items, events, delivery locations, even hour of the day.

Nachteile: Having been with Flipdish very early on, I've never once had an instance where I thought to myself "I don't like this".

Antwort des Softwareanbieters

von Flipdish an 12.7.2018

Hi Luca, Good to hear all is going well. Thanks for the feedback.Kind Regards, Conor, CEO @ Flipdish

  • Quelle des Nutzers 
  • Bewertet am 29.6.2018
Mark T.
president
Essen & Trinken, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 21.11.2019

"Great Product to ween away from Third Party Services"

Vorteile: What I love about this product is its user friendly portal and customer insights.
The tools Flipdish offers allows companies to understand customers analytics.
Flipdish staff very knowledgeable on various promotions/campaigns a restauranteur can offer.
The customer retention as well as the push notifications for customers is an ingenious way of converting customers back from third-party services.
And lastly, but most importantly, partnering with flipdish allows a restaurant access to one of the most important parts of any business: Customer data
Yes - you read that part correctly. You have access to your customer data for your own marketing
No longer do you need to depend on third party services (uber, doordash, etc) who "claim" to extend your reach to new customers.

Nachteile: There is nothing I can say that is negative about this company, nor its services

Antwort des Softwareanbieters

von Flipdish an 13.12.2019

Hi Mark, thank you for your 5 star review! It's awesome to hear you're finding Flipdish a great product to ween away from third party services - we've helped so many of our customers all over the world do this. Our knowledgeable staff are certainly a key part to helping you realise that goal. We look forward to continued success together. Regards, James, Co-Founder @ Flipdish

  • Quelle des Nutzers 
  • Bewertet am 21.11.2019
Jade O.
Manager
Essen & Trinken, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 14.2.2020

"Excellent support and customer service"

Kommentare: Our website and online ordering is powered by Flipdish

Vorteile: Customer service is excellent; issues I have had in the past have been responded to in a friendly and helpful way, especially by a very efficient [SENSITIVE CONTENT HIDDEN]. Many previous concerns such as daily sales printouts etc have been addressed with the introduction of a new flipdish terminal that makes everything very straightforward now.

Nachteile: There are one or two small things we would like updated, such as subtotal on order receipts before discount so we can check against till readout, but as Flipdish have been generally very responsive to feedback we're hoping to see small tweaks like this soon.

Antwort des Softwareanbieters

von Flipdish an 12.3.2020

Hi Jade, thank you for your 5 star review, and kind words. It genuinely delights be to hear you say that we have excellent support and customer service, as this is something we are very passionate about at Flipdish. It's also great to read that our new Terminal has solved many issues for you - that is exactly what good technology should do. As you say, we will continue to listen to and act on our customers' feedback, so thank you for taking the time to give it. Best wishes, Heather, Global Head of Customer Success @ Flipdish

  • Quelle des Nutzers 
  • Bewertet am 14.2.2020
Ivan W.
Owner
Essen & Trinken, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 14.2.2020

"User of Flipdish "

Kommentare: Great team and always someone to answer the phone when needed......will ring regularly to see how the can promote Buisness for you

Vorteile: Easy for both customers and staff to use and download......the also use google apps for location etc

Nachteile: Trying to get customers to move to the app and download it onto there devices ......also the rig tone on there device can get annoying when your busy

Antwort des Softwareanbieters

von Flipdish an 12.3.2020

Hi Ivan, thanks for the 5 star review. I'm delighted to hear that Luke and the team call regularly to help you promote your business - that is exactly what we are here to help you with! Best, Heather, Global Head of Customer Success @ Flipdish

  • Quelle des Nutzers 
  • Bewertet am 14.2.2020
Verifizierter Rezensent
CEO
Essen & Trinken, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    8/10
  • Quelle des Nutzers 
  • Bewertet am 20.3.2018

"Very end user friendly, professional service, great product."

Kommentare: Push notifications direct to our customers, measurable loyalty program,
Happier customers with easy to use - two touch ordering.

Vorteile: Quick and easy to use. Two touch ordering, for end user. Geo location make it simple and easy to identify the closest shop to order from. Integrated processing with POS so dockets print directly into kitchen avoid double entry or keying mistakes. Loyalty program and push notifications direct to customers.

Nachteile: More reporting functionality, with easy to use customisible reports, ability to compare different locations on the one report.

Antwort des Softwareanbieters

von Flipdish an 24.4.2018

Hello,

Thank you for your wonderful review! I'm delighted to read that both you and your end customers find the Flipdish online ordering platform so simple and easy to use. And we love that Flipdish has meant happier customers!

I completely understand why you'd want more reporting functionality, and I have passed on your suggestions to our product team.

Feel free to reach out to me directly if you ever have any additional comments on heather@flipdish.ie

Thanks again for your feedback

Best,
Heather
Customer Success @ Flipdish

  • Quelle des Nutzers 
  • Bewertet am 20.3.2018