Wer nutzt diese Software?

Restaurants, Schnellrestaurants, Feinkostläden, Convenience Stores und Cafés, die Online-Abhol- oder Lieferservice anbieten möchten.

Durchschnittliche Bewertung

70 Bewertungen
  • Gesamt 5 / 5
  • Benutzerfreundlichkeit 5 / 5
  • Kundenservice 5 / 5
  • Funktionen 5 / 5
  • Preis-Leistungs-Verhältnis 5 / 5

Produktdetails

  • Startpreis $485/einmalig
  • Kostenlose Version Nein
  • Kostenlose Testversion Ja
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support währen der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Flipdish
  • https://www.flipdish.com/
  • Gegründet 2015

Über Flipdish

Bietet ein branchenführendes, nutzerfreundliches Online-Bestellsystem für einzelne Restaurants, Filialketten, Schnellrestaurants, Feinkostläden, Cafés, Convenience Stores und Franchise-Unternehmen.

Flipdish Funktionen

  • Abrechnung & Rechnungsstellung
  • Berichterstattung / Analyse
  • Integrierte Buchführung
  • Inventarverwaltung
  • Küchenmanagement
  • Menüverwaltung
  • Mitarbeitermanagement
  • Reservierung-Management
  • Tabellenverwaltung
  • Verkaufspunkt POS
  • Wartelisten-Management
  • Berichterstattung / Analyse
  • Geschenkkarten-Management
  • Getrennte Kontrollen
  • Inventarverwaltung
  • Kontrollen aufteilen
  • Liefermanagement
  • Mobiler Zugriff
  • Online-Bestellung
  • Tabellenverwaltung
  • Treueprogramm
  • Trinkgeld-Management
  • Einkauf
  • Ernährungswerteanalyse
  • Für Gesundheitseinrichtungen
  • Für Kantinen
  • Inventarverwaltung
  • Kalkulation
  • Kostenlose / Reduzierte Mahlzeiten
  • Menü-Planung
  • Online-Zahlungen / Funding
  • Rezept-Management
  • Schulen
  • Tray-Nachverfolgung
  • Verkaufspunkt POS
  • Auftragsmanagement
  • Geschenkkarten-Management
  • Menüverwaltung
  • Online-Bestellung
  • Routing
  • Sendungsverfolgung
  • Umsatzentwicklung-Analyse
  • Unterstützt Kundentreueprogramm
  • Versandmanagement
  • für Restaurants

Die hilfreichsten Reviews für Flipdish

Second to none customer experience. Amazing app functionality and fantastic user dashboard for data.

Mit Google übersetzen Bewertet am 29.6.2018
Luca D.
Store Manager
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: There are many benefits to this software that all add up. A huge benefit is having customers create their own orders and thus eliminating human error of missing items over the phone or incorrect special requests. The orders come in quickly, in an easy to read format reducing the time of taking an order over the phone from minutes to seconds. As a result we can also use codes for discounts and promotions, deliver them straight to the customers phone and even give special vouchers for free meals. This app now allows you to advertise to your customers without leaving the business to deliver leaflets, and without worrying will Facebook show all my page followers my post. The benefit of allowing card payments is also one to note as it reduces cash in store which in tern can speed up customer service as the payment process in store is removed and the customer simply walks in and walks out.

Vorteile: What I love most about this software is a draw between two of its functionalities. As an app for users, its extremely easy to use interface can be priceless attracting new customers who may be weary of this type of technology. Everything about it's order process instills confidence that the order has been sent and the process went smoothly. The second functionality is the data dashboard for us as owners. To put it simply it removes all guess work behind the typical question of what drives our sales. It's presented as both easy to read graphs and also in a downloadable format for those who wish to run excel sheets. You'll soon find out your truly most profitable items, events, delivery locations, even hour of the day.

Nachteile: Having been with Flipdish very early on, I've never once had an instance where I thought to myself "I don't like this".

Antwort des Softwareanbieters

von Flipdish an 12.7.2018

Hi Luca, Good to hear all is going well. Thanks for the feedback.Kind Regards, Conor, CEO @ Flipdish

I find Flipdish to be a great company with excellent customer service

Mit Google übersetzen Bewertet am 6.4.2018
Ruth D.
Accounts
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis

Vorteile: The software is very user friendly and easy to navigate. I like that I can reconcile the daily reports to our shop sales for the accounts. The software allows me to have a good overview of the sales per our stores on a daily basis which is important for my accounts reconciliations. The reports also help to look at key trends in the order history. The reports show individual shop sales separately which is very useful. If I have any problems or queries with the software, the customer service team are excellent and always respond back to my queries promptly. The customer service follow through is excellent and the team are always friendly and helpful.

Nachteile: I generally don't have any major issues with using the software. Overall, I find it to be very user friendly and good to use. What I like least about the software is the large size of the excel export files on the back office. The CSV export file can be quite large with a lot of columns and data that I don't use. This can sometimes be cumbersome to filter and sort to get the information out that I may need for reconciliation purposes. This is the only negative that I have on the usability of the software and the export reports.

Antwort des Softwareanbieters

von Flipdish an 9.5.2018

Hi Ruth,

Thank you for taking the time to leave such a positive review of Flipdish. It's terrific to read how powerful you find the reporting functionality to be for Bombay Pantry, allowing you to view sales by stores and key trends in order history. Thanks for sharing your feedback, it is constructive feedback like this which helps us to continue to improve for our customers. We are planning many updates to our reporting this year which we think will continue to add value for you. If there's anything I can do to make your experience even better, please do not hesitate to get in touch.

Best wishes,
Heather
Customer Success @ Flipdish

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