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seit 15 Jahren bei der Softwareauswahl

Was ist Ease?

Ease (ehemals EaseCentral) hilft Versicherungsmaklern, ihren KMU-Kunden durch einfache Technologie einen besseren Service zu bieten. Ease vereinfacht das Einrichten und Verwalten von Leistungen, das Einbinden von Neueinstellungen, die Einhaltung von Vorschriften und die Bereitstellung eines einzigen Anlaufpunktes für alle Personalinformationen. Heute nutzen mehr als 70.000 KMU die Software Ease für Arbeitgeberleistungen und Personalwesen.

Wer verwendet Ease?

Ease wurde für kleine und mittelgroße Gruppenkrankenversicherungsmakler und ihre Kunden entwickelt, um die Verwaltung von Sozialleistungen und Personalprozessen zu vereinfachen.

Ease Software - 1
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Du bist nicht sicher, ob Ease das Richtige ist? Mit einer beliebten Alternative vergleichen

Ease

Ease

4,5 (166)
Keine Preise gefunden
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Kostenlose Testversion
35
20
4,4 (166)
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4,1 (166)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
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Monat
Kostenlose Version
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4,6 (3.868)
4,5 (3.868)
4,4 (3.868)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über Ease

Durchschnittliche Bewertung

Gesamt
4,5
Benutzerfreundlichkeit
4,4
Kundenservice
4,1
Funktionen
4,3
Preis-Leistungs-Verhältnis
4,4

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
65%
4
25%
3
7%
2
1%
1
2%
Willie
Willie
Employee Benefit Consultant in USA
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

EaseCentral is an incredible service and a tremendous value for the yearly investment

5,0 vor 6 Jahren

Kommentare: My clients and I use it and we like it. Here's a recent quote..."2018 is going well... We have had a large amount of growth and employee turnover so it has been very busy. I am all caught up and have been on top of it all. EaseCentral has been what has allowed me to stay on top of it all. "

Vorteile:

My clients and I love EaseCentral because it is easy to use. Here's a recent direct quote from a client: "So far this year is going welll. We have had a large amount of growth and employee turnover so it has been very busy as the Director of Operation and HR Manager. I am all caught up and have been on top of it all. EaseCentral has been what has allowed me to stay on top of it all. " EaseCentral has allowed me to win new business because they were so impressed with the new hire on-boarding capabilities and benefit enrollment & management functionality of the platform. Also, I like that I can teach my clients how to use it themselves and administer their own benefits in about 10-30 minutes of training. Bottom line is it's easy to learn and use.

Nachteile:

About the only thing I don't like about EaseCentral is recently their Customer Success Support team must have just grown. When I called into EaseCentral in the past I would almost always get a person that I recognized and had worked with before. The last 2-3 times I've called in to ask a question of the support team, I feel that I got a new person and I honestly think I knew more about EaseCentral's features and capabilities than he/she did. That's about it...everything else is really 2 thumbs up. That's my feedback and the feedback from my clients have been very positive too. Thanks,

Anne
President in USA
Versicherung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Pro's and Cons

4,0 vor 2 Jahren

Kommentare: Building benefits into EASE is not easy. I have helped other agencies get started with the product. 1 agency had it for a year and their Admin person had watched Video after training video but had yet to get 1 group finished on the system where they could actually use it.
We spent 2 days training them IN PERSON and getting them up and running.
Recently, Ive been helping another agent - again NEW to the system. They seriously messed up deductions on about 4 cases, as well as employee applications as you have to be careful naming plans and checking that if an employee selects each plan the apps are marked correctly. In this case- Met life dental apps were not being marked when employees selected dental, due to the Plan name being wrong in the set up. Another problem was due to setting up employees with JOB CLASSES - But not offering the each plan to ALL CLASSES ... I explained to this agent Employee Class better Match the Benefit set up OTHERWISE - NEVER USE JOB CLASSES UNLESS IT"S ABSOLUTELY NECESSARY. For new users - building groups into EASE can lead to a myriad of issues. This goes away once you become proficient - but the learning curve can be devastating to agencies as we can lose cases over errors.

Vorteile:

EASE - Has User friendly screens and Reports. It is easier for employees to use and navigate benefits. We also like the EASE phone app

Nachteile:

We hate the Legacy mapping fees - particularly on the supplemental insurances such as vision and life as these fees practically take away our commissions on those plans. We spend time selling those as added value benefits , it's time consuming with very small commissions, so it's a RUB when EASE takes the equivalent of those commissions monthly for the Legacy mapping fees . These NEW additional fees can increase the software monthly charge by 30%

Maria
CEO in USA
Versicherung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Originally Great but declining

3,0 vor 2 Jahren

Kommentare: Overall experience has just been okay. As I said in the title, originally it was great but over the past several years it's been declining as they've gotten bigger and have made updates to their company structure. The product is good and we continue to use it because we can't move platforms during the busiest time of the year for our agency. However, we are exploring other options. Ease's support area is bare and rarely provides solutions. It's very difficult to get a support ticket answered. If you aren't sure which department you should select for your issue sometimes it will go unanswered because you selected the incorrect department. When you notify ease support of issues with the rates they pulled from Vericred, you are told you are wrong even though the rates you are providing them are the rates you received from the carrier. Then they expect you to manually add the rates yourself if you are needing them updated quickly. With the growth of Ease it's is evident that they are simply money motivated. Our contract was recently renewed and the previous discount went away. When asked for another discount similar to what we previously had we were told what was in it for Ease to provide another discount as before. We are sticking around for at least another year but with this attitude its hard to say anything positive about a company who cares more about money than the product they are putting out.

Vorteile:

What I originally liked about Ease was that it was user friendly, support staff was accessible and had an easy interface. Integration with our business was seamless and had the tools we needed to set up our business and clients for success.

Nachteile:

There are some capabilities missing such as being able to really be notified when an employee has completed their enrollment. Or when the employer has added an employee. Or being able to pull a deduction report only for employees who are new hires and not the entire company roster. I don't like how there's little integration with other insurance companies. Other enrollment platforms have several integrations.

Gloria
HR Manager in USA
Bau, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Ease is always improving

5,0 vor 3 Monaten

Kommentare: I have had a great experience. Ease takes my suggestions for any type of improvement into consideration and is great on customer service.

Vorteile:

They are easy to navigate and they improve their software all the time.

Nachteile:

Nothing. This software is great and the employees love it.

Tiffany
Lead Ben Admin System Specialist in USA
Versicherung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Using Ease with Ease

5,0 vor 2 Jahren

Kommentare: My overall experience with Ease has been great. It has allowed us to grow our business drastically by providing a streamlined, simplistic technology solution. Although, we have found that we have increasingly grown dissatisfied with the service provided by Ease Support.

Vorteile:

Ease is one of the first ben admin systems I utilized when beginning my employment in the insurance industry. Due to it's simplicity and user friendliness, it has always been a preferred system to utilize. Not only is system configuration a breeze, but we find that our clients easily get accustomed to how the system operates as a whole.

Nachteile:

The biggest con about Ease is its customer service. We have not had a great experience with our designated Customer Success Managers, as we have experienced lack of response and extreme delays in issue resolution. When reaching out to Support, we are frequently told different information by various representatives spoken to.