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Was ist Kipu?
Cloudbasiertes EMR für Einrichtungen für Verhaltensmedizin und Suchtbehandlung, das Funktionen wie Abrechnung, CRM und mehr unterstützt.
Wer verwendet Kipu?
Lösung für mentale Gesundheit, die für Suchtbehandlungszentren, Krankenhäuser und Kliniken entwickelt wurde, um bei der Abrechnung, beim CRM und EMR zu helfen.
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Bewertungen über Kipu
An EMR that Sincerely Strives to Meet its Clients Where They Are At & With Exceptional Service
Kommentare: The answer to safeguarding and organizing your patient information that integrates easily across platforms and per user. EMRs have much to do and KIPU does such a great job at it and that deserves recognition and praise.
Vorteile:
I had been out of the business for a few years, with previous experience with EMRs and EHRs mostly from 2011-2013, so this was my first software to use since then, in a residential inpatient substance abuse care facility (ASAM Level III), and KIPU proved utterly worthy of this review and more. Not only is it an intuitive interface, for seemingly everyone, across the spectrum of positions and experience, it is COMFORTABLE using. I cannot say that for the majority of software in this industry, and I realize that that can be largely attributed to the innate complexity and vast array of information inherent to the field of healthcare, but KIPU really is in it to win it: win with unparalleled accessibility, a team of customer service gurus who are actually PRESENT (in not in actual in person, then as close to that as possible; something that to me, means everything) and who deliver upon their solutions and help, and persistent adherence to creating the best experience for all those who use the software, keeping in tune with industry changes, client feedback, and an unwavering effort to betterment largely unmatched by its competitors. But mostly, its the ease of use and unmatched team of customer service agents that do it for me.
Nachteile:
There were a few places where the intricacy won out over simplicity of use; where the user had to keep in mind and remember certain nuances behind respective components (ex: Golden Thread) in order for it to function and coordinate seamlessly and across the platform. Otherwise, very little cons with KIPU. And an immense THANK YOU to such a wonderful, client-based team of truly helpful people who CARE.
Comprehensive EMR System
Kommentare: In the previous application we were using, we were regularly experiencing technical difficulties including outages. Kipu has provided a more stable platform that has proved easier to implement daily as well as less downtime and more time spent with the clients.
Vorteile:
Sorting has been helpful with clients. Being able to access clients' data using partial matches as well as first and last names has helped. The flexibility of the program has been useful as well.
Nachteile:
Sometimes when entering data in the text fields (i.e., the dates), if I switch to another box before the box updates and start entering the data in the previous box is not saved especially when the ordering of the items has been changed (as when it alphabetizes it)
Antwort von Kipu Systems
letztes Jahr
Hi Paul, Thank you for your comprehensive review! We're glad to hear that Kipu's sorting features and flexibility have been helpful in your work, and that the switch from your previous platform has resulted in less downtime and more client-focused time. We've noted your feedback regarding data saving in text fields, and will look into this for potential improvement. Your feedback is incredibly valuable as we continue to improve Kipu. Thank you for being part of the Kipu community!
KIPU IS VERY EXPENSIVE FOR NO REASON
Kommentare: They are too commercial . They just want your money . No need to pay $560 for maintenance and more daily charges whereas you can get very good platforms at 10 percent KIPU price
Vorteile:
The are friendly when you are signing up
Nachteile:
VERY PRICEY ! Stay away . When you need your records for an audit they will not allow you to access them if you don’t have an active account ! There is other systems that do the same thing at 10% the price
Antwort von Kipu Systems
vor 2 Wochen
Hi Titus, Thank you for sharing your feedback. We sincerely apologize that your experience with Kipu hasn't met your expectations, and we appreciate your honesty. We understand that pricing is a crucial factor, and we're sorry to hear that it has caused frustration. Regarding your comment on access to records, we take regulatory compliance seriously, and we aim to ensure that all facilities are able to securely access their data when their accounts are active. That said, we’d love the opportunity to understand your situation better and see how we can assist. Your feedback is valuable, and we’ll be taking it into consideration as we work to improve. Please don’t hesitate to reach out to us directly if you’d like to discuss any concerns further. We’re here to help.
Very easy to learn
Kommentare: Our whole company switched around Christmas and we were worried it would be a disaster but everyone learned it quickly. Passing meds and charting is so much easier, we used to keep track of meds on paper and this is preferable.
Vorteile:
Our whole dept learned it quickly and it is much more streamlined and user friendly than Netsmart.
Nachteile:
Sometimes you need to click in and out of things to get something done but really it's not that big of a deal.
Antwort von Kipu Systems
vor 4 Monaten
Thank you, Mitchell, for your positive review! We're delighted that your department found Kipu easy to learn and more streamlined than your previous solution. We appreciate your feedback on the minor navigation issues and are glad to hear that passing meds and charting are now easier. Thank you for being part of the Kipu community!
Kipu- user friendly.
Kommentare: Been using it for years and I absolutely love it. I recommend it every where I go if there using something different.
Vorteile:
If I do have a problem there is always someone to talk to and resolve my issue quickly.
Nachteile:
Don’t really have one. It’s basically a do it all system.
Antwort von Kipu Systems
letztes Jahr
Hi Steven, Thank you for your glowing review and for recommending Kipu! We're thrilled to hear that you find our system user-friendly and that our support team has been helpful in addressing any issues promptly. Your loyalty and trust over the years mean a lot to us, and we're honored to be your choice of system. Thank you for being a valued member of the Kipu community!
