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Was ist Kipu?
Cloudbasiertes EMR für Einrichtungen für Verhaltensmedizin und Suchtbehandlung, das Funktionen wie Abrechnung, CRM und mehr unterstützt.
Wer verwendet Kipu?
Lösung für mentale Gesundheit, die für Suchtbehandlungszentren, Krankenhäuser und Kliniken entwickelt wurde, um bei der Abrechnung, beim CRM und EMR zu helfen.
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Bewertungen über Kipu
Kipu Documentation and Education
Kommentare: I've used Kipu for the last 8 years and it has been useful for assessment, treatment planning, and documenting treatment, and discharge
Vorteile:
I use Kipu's library to support treatment planning/strategyKipu also has a section with multiple assessments that are convenient and useful
Nachteile:
Kipu is a secure system and will require administrator support if login problems occur
Antwort von Kipu Systems
letztes Jahr
Hi Roger, Thank you for your thoughtful feedback on Kipu's library and assessment features. We're pleased to hear it's been instrumental in your work over the past 8 years. We acknowledge the security measures and will always strive for seamless user experience. We're grateful for your continued trust in us and value you being part of the Kipu community!
KIPU Is Absolutely Amazing
Kommentare: It's everything you want in an electronic medical program. After a two-month "learning curve," I was able to appreciate all of the everyday benefits of the KIPU EMR. My company relies heavily on KIPU for communication with each other. Everyone in our office uses it, and we can see each other's entries.
Vorteile:
I like being able to share documents with Clients' parents, allow them to review the documents online, and have the parent sign the document even though they are not in the same room with you. Parents can be in another state or another part of the country, and they can still access any document I share with them.
Nachteile:
It took me approximately two months to learn all of the tools needed to make KIPU an "everyday" user friendly system for myself. I like everything about KIPU. It's (now) easy to navigate, and it's the "end all, be all" system for all of my company's electronic medical record needs.
Antwort von Kipu Systems
vor 7 Monaten
Thank you, Ken, for your fantastic review! We're delighted to hear how Kipu's features, like sharing and signing documents remotely, have been beneficial for you. We appreciate your patience during the learning curve and are thrilled that you find Kipu user-friendly and essential for your company's needs. Thank you for being part of the Kipu community!
The Lie of “the gold standard”
Kommentare: I could honestly go on for days about why I don’t like this software but the biggest part is the lie of them calling themselves “the gold standard” on EHR when I’ve used cheaper softwares that are 10x more effective and efficient. I’ve been nothing but disappointed since day 1 of using Kipu. It’s caused me so much frustration and my team and I have to keep up with things on spreadsheets and paper still just to be able to stay organized when (for the cost of this software) should never have to use outside tools to run our program. Several things I’ve asked for Kipu responds with “Kipu doesn’t support this feature at this time” and it’s simple things that every other software I’ve used does with no question” so…..”Rachel does not support Kipu at this time” lol 😂
Vorteile:
Nothing at all…honestly disappointed about all features accept that it’s hippa compliant just like any other. It looks pretty like the face sheets are cute.
Nachteile:
-- Calendar and notes are not connected. The calendars on EHR's typically will connect appointments on calendar with the clinical note and will pre-populate date, time, service type, client name, billing provider, diagnosis codes, (and possibly tons of other important information) that the clinician shouldn't have to click or choose. This creates organization and efficiency and saves a lot of time and frustration. Kipu doesn’t do this - Calendar will suddenly stop working and won't allow me to push buttons or choose time of service without reloading the whole program.-terrible customer service: you have to write tickets for every problem and cannot talk on the phone to a person. It just took me 3 days to communicate back and forth about an issue with a calendar glitch where unwanted appointments won’t delete….the issue still isn’t resolved I’m on to day four. They’re response is for me to tell them the times the appointment are and have them delete them for me Lol 😂 like THATS an effective solution….I don’t have time to submit a ticket every time I need to delete something from my own calender…….and Don’t expect a response faster than 24 hours.
Antwort von Kipu Systems
letztes Jahr
Thank you for sharing your feedback. We sincerely apologize for the challenges you've faced. We're dedicated to enhancing our software and service, and your insights are crucial for our growth. We're actively addressing these issues and have reached out to you offer direct assistance so we can reach a final resolution. We value our community members and are committed to ensuring a positive experience with Kipu. Thank you for allowing us the opportunity to make it right.
kipu review
Kommentare: my experience is that its fast and easy to use
Vorteile:
its fast and pretty easy to use and understand
Nachteile:
it dosent take off some things that have already been documented
Antwort von Kipu Systems
vor 7 Monaten
Thank you, Justin, for your review! We're pleased to hear that you find Kipu fast and easy to use. We appreciate your feedback about the documentation process and will consider it for future improvements. Your positive experience and insights are valuable to us. Thank you for being part of the Kipu community!
Mostly Proficient
Kommentare: Overall it has a proficient performance with a few drawbacks that cause extra work.
Vorteile:
Ease of documentation and teachability. Able to auto populate necessary forms.
Nachteile:
How the forms don't pull from one section to another on a regular basis. Also, we run 3 different Kipu setups and cannot transfer charts between the systems.
Antwort von Kipu Systems
vor 7 Monaten
Thank you, Michael, for your detailed review. We're glad to hear that you find Kipu easy for documentation and teaching, and appreciate the auto-populate feature. We acknowledge your concerns about form consistency and the inability to transfer charts between different setups and will consider this feedback for future improvements. Thank you for being part of the Kipu community!
Kipu- It's worth it, HIPAA Compliant, and highly useful.
Kommentare: Generally, KIPU has been great- it has the functionality that we need, and the options are fairly easy to get used to.
Vorteile:
I need a client portal, that allows me to do my noting and charting, maintain and audit records.
Nachteile:
I've never been happy with the CSSRS- I think it needs more options, including "N/A?"
Antwort von Kipu Systems
vor 7 Monaten
Thank you, Joseph, for your detailed review! We're thrilled that you find Kipu valuable for noting, charting, maintaining, and auditing records. We appreciate your feedback and will consider it for future improvements. Your positive experience and high recommendation mean a lot to us. Thank you for being part of the Kipu community!
Superior product
Kommentare: Overall this is a much better system than the competitors system. I love using KIPU.
Vorteile:
It has the necessary complexity to ensure all records are maintained along with the legal aspects all the while providing ease of use.
Nachteile:
Having immediate customer support is not always easy.
Antwort von Kipu Systems
vor 7 Monaten
Thank you, Sarah, for your excellent review! We're delighted to hear that you find Kipu both comprehensive and easy to use. We appreciate your feedback on customer support availability and are continually working to improve this through phone, email and live in-app chat. Your positive comparison to competitors means a lot to us. Thank you for being part of the Kipu community!
Clinical Case Management Filing
Kommentare: I like to ease of use and it's ability to collect and manage a large amount of data on each client.
Vorteile:
I like how all data types are kept in one place and easily accessible for myself and my colleagues.
Nachteile:
The customizing of it linking to other software products leaves it to stand on its own and I wish it would speak to other databases.
Antwort von Kipu Systems
vor 7 Monaten
Thank you, Gordon, for your thoughtful review! We're glad to hear that you find Kipu easy to use and effective for managing client data. We appreciate your feedback on the integration with other software products and do offer integrations and an API. Thank you for being part of the Kipu community!
A Review About KIPU.
Kommentare: It been good to use and very easy to learn it is a great success.
Vorteile:
It is simple and easy for some of our staff including me to learn how to use it when I first started out with ARC.
Nachteile:
It can be slow at times bringing up our clients name.
Antwort von Kipu Systems
vor 7 Monaten
Thank you, Tawana, for your positive review! We're glad to hear that you find Kipu simple and easy to learn. We appreciate your feedback about the occasional slowness and are working to improve this aspect. Your overall satisfaction and success with Kipu mean a lot to us. Thank you for being part of the Kipu community!
Kipu the awesome
Vorteile:
Documentation no more paperwork or hard copies to try to file
Nachteile:
When it goes down or has an issue we can’t control the issue and have to wait
Antwort von Kipu Systems
vor 7 Monaten
Thank you, Charla, for your review! We're glad that Kipu has helped eliminate paperwork and streamline documentation for you. Thank you for being part of the Kipu community!
BILLING CLERK
Kommentare: HIGHLY RECOMMEND KIPU EMR FOR ALL SERVICES.
Vorteile:
VERY EASY TO NAVIGATE. I'VE USED OTHER EMR, THIS ONE IS BEST.
Nachteile:
NO COMPLAINT ABOUT THIS SYSTEM, IT IS VERY WASY TO USE.
Antwort von Kipu Systems
vor 7 Monaten
Thank you, Karyn, for your outstanding review! We're thrilled to hear that you find Kipu very easy to navigate and the best EMR you've used. Your high recommendation and positive feedback mean a lot to us. Thank you for being part of the Kipu community!
We LOVE Kipu
Vorteile:
Kipu is so easy to use! Training staff is a breeze!
Nachteile:
Only regret is that we didn't get it sooner!
Antwort von Kipu Systems
vor 7 Monaten
Thank you, Dana, for your enthusiastic review! We're thrilled to hear that you find Kipu easy to use and that training staff is a breeze. Your only regret is the best kind of feedback we can receive! Thank you for being part of the Kipu community!
Great and easy to work with
Kommentare: My overall experience with Kipu was the best on hands to work with.
Vorteile:
Kipu was easy and fast to work with. Helps you get the job done and the golden threads were understanding
Nachteile:
Their is really nothing that iiked least about Kipu because Kipu is the best.
Antwort von Kipu Systems
vor 7 Monaten
Thank you, Delfina, for your wonderful review! We're thrilled to hear that you find Kipu easy and fast to work with, and that the golden threads feature is helpful. Your positive feedback and high recommendation mean a lot to us. Thank you for being part of the Kipu community!
Kipu Capabilities
Kommentare: Overall, my experience has been proactive. I can see if the patient left AMA previously and what transpired while they were in the facility. This information is a valuable tool in order to keep everyone safe.
Vorteile:
What I like most about Kipu is the ease of going from one tab to another. I can look at a patients last chart to better understand changes, or lack of changes. I can easily find new patients from their picture, number, and location. I can see who needs to see the doctor or ARPN on that day. Most of all, if a mistake has been made, it can be fixed. No more crossing out in pen with one line and 'error' written along with initials. Also, preadmission and insurance information is already on Kipu before I start an intake, so I'm not going in blind, nor do I have to spend time finding this information, which helps the process for the patient go easier.
Nachteile:
I have no input. I love Kipu. It was easy to learn and it generates information so that I don't have to keep repeating manually.
Antwort von Kipu Systems
letztes Jahr
Hi Melanie, Thank you for your comprehensive feedback on the system's capabilities. It's fantastic to hear how it streamlines your work and improves patient care. Your positive experience and the insights you've shared will surely benefit our continuous improvement efforts. We truly appreciate you being a part of the Kipu community!
Kipu usefulness
Kommentare: Kipu is user friendly and adequate for the needs of Innercept to stay informed about of residences.
Vorteile:
Its a way to stay informed regarding our residences.
Nachteile:
The information tabs can get confusing at times.
Antwort von Kipu Systems
vor 7 Monaten
Thank you, Lauri, for your insightful review! We're glad to hear that Kipu helps you stay informed about your residents and that you find it user-friendly. We appreciate your feedback on the information tabs and will consider it for future enhancements. Thank you for being part of the Kipu community!
KIPU review
Vorteile:
It's easy to use, and has support and easy to understand.
Nachteile:
There should be some new forms to help with therapy notes.
Antwort von Kipu Systems
vor 7 Monaten
Thank you, April, for your review! We're glad you find Kipu easy to use and well-supported. We appreciate your suggestion about adding new forms and your admins are able to add and edit them. Thank you for being part of the Kipu community!
KIPU Makes Documenting Seamless!!
Kommentare: love it!!!! would highly recommend it!!!
Vorteile:
As a therapist KIPU offers a great product for the mental health field. This system is easy to use, navigate and is relevant to the functions I must perform on a daily basis. KIPU's seamless end to end system allows me to chart the progress of my patient, write progress notes, treatment plans, intakes, discharges, medical charts, clinical assessments all in one place. KIPU is by far one of the easiest systems I have used and takes all the stress out of documenting and notetaking. Love this system would highly recommend it!!
Nachteile:
nothing. Everything is already preloaded making my documenting seamless.
Antwort von Kipu Systems
letztes Jahr
Hi Tamilynn, We're overjoyed to know how much Kipu is assisting you in your daily work and making your documenting seamless. Your positive feedback reinforces our commitment to make Kipu the best EMR tool. Thank you for your kind words and recommendation! Thanks for being part of the Kipu community!
Review of Kipu
Vorteile:
I like how organized and accessible it is.
Nachteile:
Kipu signs me out a lot of the time. Though its annoying i can understand the reasoning.
Antwort von Kipu Systems
vor 7 Monaten
Thank you, Tami, for your positive review! We're delighted to hear that you find Kipu organized and accessible. We understand the frustration with frequent sign-outs and appreciate your understanding of the security measures in place. Thank you for being part of the Kipu community!
Kipu is the Best
Kommentare: I’ve used the Kipu App going on 5 years. Kipu is easy to use. You can run reports, update information, save document. Kipu is valuable tool for any business.
Vorteile:
Easy to use, reliable, easy to add documents and files, fast allowing you move from screen to screen. Holds and protects wealth of information.
Nachteile:
I have no cons to share. Kipu meets my every need.
Antwort von Kipu Systems
letztes Jahr
Hi Cynthia, Thank you so much for your positive feedback! We're thrilled to hear how Kipu has made your tasks easier and more efficient over the years. It's our goal to provide a top-notch tool that meets the needs of our users. We appreciate you being a part of the Kipu community for the past 5 years, and we look forward to many more together!
Best EMR System for Behavioral Health
Vorteile:
Easy to use. Various Wiley Homework Options.
Nachteile:
Needed More training modules for use on system.
Antwort von Kipu Systems
vor 7 Monaten
Thank you, Rochelle, for your wonderful review! We're thrilled that you find Kipu easy to use. We value your feedback on the need for more training modules and will work on improving this aspect. Thank you for being part of the Kipu community!
Kipu Review
Kommentare: It's been great ever since I first used it. I have been at three companies that all used Kipu, and it is the best.
Vorteile:
It's very user-friendly, and always adaptive.
Nachteile:
When I am doing group notes, and it freezes and doesn't save my work.
Antwort von Kipu Systems
letztes Jahr
Hi Dustin, Thank you for sharing your positive experiences with Kipu across multiple companies. We apologize for the inconvenience you've faced with group notes; we're constantly working on improvements. We appreciate your feedback and are grateful to have you in the Kipu community!
KIPU Review
Kommentare: It has been the best EMR I have used in my experience.
Vorteile:
I like the ability to toggle between patients quickly and access multiple programs.
Nachteile:
Forms being deleted after being kicked off.
Antwort von Kipu Systems
letztes Jahr
Hi Daniel, Thank you for sharing your experience! It's great to hear how Kipu has benefited you, especially in toggling between patients and accessing multiple programs. We're sorry to hear about the issue with forms and will certainly look into that. We aim to continually improve and your feedback is invaluable. Thanks for being a valued member of the Kipu community!
Great program
Vorteile:
This program is really easy to use, great product support.
Nachteile:
Nothing. It is a good program compared to others.
Kipu is the best system I've seen
Kommentare: The overall experience is good but it's a steep learning curve. I'm constantly learning new things.
Vorteile:
I like that many forms are integrated and self-populate to minimize the redundancies in documentation.
Nachteile:
As a therapist I would like to see more diagnosis and more flexible diagnosis. For instance, in order to diagnose/create a treatment plan for an anger problem I would have to choose between a diagnosis that includes conduct disorder or homicidally these labels are not always in the best interest of my patients.
Antwort von Kipu Systems
letztes Jahr
Hi Van, We're thrilled to hear that you've found Kipu to be the best system you've encountered. Your suggestion about including a wider and more flexible range of diagnosis options is valuable. We'll certainly consider it as we continue to improve our platform. Thank you for being part of the Kipu community!
The best system to use
Kommentare: I have never used a system so easy in all the years of working. I highly recommend KIPU. I’m 60 and I sometimes forget but with KIPU you don’t forget it right there and easy to remember.
Vorteile:
Everything , the system is the best and super easy to use. I highly recommend this system to all business
Nachteile:
There is nothing I don’t like about the system.
Antwort von Kipu Systems
vor 7 Monaten
Thank you, Mary, for your enthusiastic review! We're thrilled that you find Kipu the best and easiest system to use, especially appreciating its user-friendliness. Your high recommendation means a lot to us. Thank you for being part of the Kipu community!
