Wer nutzt diese Software?
Mental health solution designed for addiction treatment centers, hospitals and clinics to help with billing, CRM and EMR.
Durchschnittliche Bewertung12 Bewertungen
- Gesamt 4.2/5
- Benutzerfreundlichkeit 4.3/5
- Kundenservice 4.2/5
- Funktionen 3.9/5
- Preis-Leistungs-Verhältnis 3.6/5
- Preisinformationen Contact Kipu Systems for pricing details.
- Kostenlose Version Nein
- Gratis Testen Ja
Installiert - Mac
Cloud, SaaS, Web
Installiert - Windows
Mobile - iOS Native
Mobile - Android Native
24/7 (Live Vertreter)
Support während der Geschäftszeiten
Angaben zum Hersteller
- Kipu Systems
Über Kipu EMR
Cloud-based EMR for behavioral and addiction treatment centers that helps with features such as billing, CRM and more.
Kipu EMR Funktionen
- EMR / EHR (elektronische / medizinische Gesundheitsberichte)
- Elektronische Rezepte
- Medizinische Abrechnung
- Self-Service Portal
- Stationärer / Haus-Patient
Die hilfreichsten Reviews für Kipu EMR
Bewertet am 4.11.2019
An EMR that Sincerely Strives to Meet its Clients Where They Are At & With Exceptional Service
Kommentare: The answer to safeguarding and organizing your patient information that integrates easily across platforms and per user. EMRs have much to do and KIPU does such a great job at it and that deserves recognition and praise.
Vorteile: I had been out of the business for a few years, with previous experience with EMRs and EHRs mostly from 2011-2013, so this was my first software to use since then, in a residential inpatient substance abuse care facility (ASAM Level III), and KIPU proved utterly worthy of this review and more. Not only is it an intuitive interface, for seemingly everyone, across the spectrum of positions and experience, it is COMFORTABLE using. I cannot say that for the majority of software in this industry, and I realize that that can be largely attributed to the innate complexity and vast array of information inherent to the field of healthcare, but KIPU really is in it to win it: win with unparalleled accessibility, a team of customer service gurus who are actually PRESENT (in not in actual in person, then as close to that as possible; something that to me, means everything) and who deliver upon their solutions and help, and persistent adherence to creating the best experience for all those who use the software, keeping in tune with industry changes, client feedback, and an unwavering effort to betterment largely unmatched by its competitors. But mostly, its the ease of use and unmatched team of customer service agents that do it for me.
Nachteile: There were a few places where the intricacy won out over simplicity of use; where the user had to keep in mind and remember certain nuances behind respective components (ex: Golden Thread) in order for it to function and coordinate seamlessly and across the platform. Otherwise, very little cons with KIPU. And an immense THANK YOU to such a wonderful, client-based team of truly helpful people who CARE.
Bewertet am 25.9.2018
Kommentare: Great experience!! Wonderful, friendly customer service! I highly recommend KIPU among all the rest! As a biller its the quickest, easiest and most efficient way to get everything I need.
Vorteile: I love the easy functionality of KIPU, I have used other EMR systems for facilities that our managed by our company and KIPU is by far the best. Kipu is worth the investment. I know it may be a little more pricey than the others (i.e. best notes, Zen charts) but you truly get what you pay for!
Nachteile: The change in the face sheet of a patient. Now when printing out the face sheet for a file the insurance information cuts off and no longer on the first sheet. It makes it less convenient as opposed to when it was available on one page.
Bewertet am 5.6.2018
It is obvious from the start that this software was written with great care and completeness.
Kommentare: Kipu is the core resource in our office!
Vorteile: I use this software all day everyday and it never fails me. The layout is simple and thorough, easy to navigate and visually pleasing. I have recently started using the Reports feature and it has made gathering information much more efficient. It literally used to take me 1-2 hours to gather specific data that is now at my fingertips in a matter of seconds using their customized reports.
Nachteile: The only improvement I would like to see is an added search field available at all times, say, in the Settings/Help Menu Bar.
Bewertet am 16.5.2019
Horrible Customer Service
Vorteile: The rep was amazing throughout the entire process.
Nachteile: The CEO will not return a signed contract. Then when you ask an employee to complete a task that was outlined in the contract, they respond with "let me check to see if that's possible." The CEO then chimes on the email and says "if you can produce a signed contract then we'll do it." The accounts payable clerk could use a good lesson in simply professionalism. The CFO is a joke at best when he isnt being undermined by the CEO. The general counsel is a pompous jerk that does nothing to keep the company out of litigation. The rep is just as unprofessional as the rest of the bunch. I was forwarded an email from the CEO to his staff where he stated: "my mission is to make as much money as possible and to dominate this industry at all cost." I cannot believe that I thought considered this company.
Bewertet am 9.6.2017
The KIPU EMR Software is VERY Strong in delivering quality, clinical services.
Kommentare: KIPU has everything you need to support clinical staff in the delivery of high quality substance use disorder and mental health care services.
Vorteile: An EMR is one of the most important components of any treatment center, mental health or substance use disorder treatment. KIPU delivers a very sophisticated offer of customizations that are easy to use for providers and their employees. The Training and Customer support are the best of all the systems I reviewed.
Nachteile: The connection to billing services is good, and could use some improvements. Other software programs make "one screen" billing operations easier for the administrative staff to track payments from insurance companies and run client payments through the billing portal.