Was ist Member Solutions?

Mitgliederverwaltungsplattform, die Veranstaltungsanmeldung über eine zentrale Online-Datenbank ermöglicht.

Wer verwendet Member Solutions?

Club-Managementlösung für kleine und mittlere Unternehmen, die bei der Marketing Automation, Online-Buchung, Veröffentlichung von Zeitplänen, integrierter Zahlungsabwicklung und vielem mehr hilft.

Wo kann Member Solutions bereitgestellt werden?

Cloud, SaaS, webbasiert

Über den Anbieter

  • Jonas Software
  • Ansässig in Hatboro, USA
  • 2012 gegründet
  • Telefon-Support

Erhältlich in diesen Ländern

Vereinigte Staaten

Sprachen

Englisch

Über den Anbieter

  • Jonas Software
  • Ansässig in Hatboro, USA
  • 2012 gegründet
  • Telefon-Support

Erhältlich in diesen Ländern

Vereinigte Staaten

Sprachen

Englisch

Member Solutions – Videos und Bilder

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Kosten ähnlicher Produkte wie Member Solutions vergleichen

Member Solutions

N/A
Kostenlose Version
Gratis Testen
35,00 $/Monat
Kostenlose Version
Gratis Testen
69,00 $/Monat
Kostenlose Version
Gratis Testen
Nicht verfügbar
Kostenlose Version
Gratis Testen

Member Solutions Funktionen

  • Abrechnung & Rechnungsstellung
  • Anwesenheitsmanagement
  • Berichterstattung und Statistik
  • Besuchermanagement
  • E-Mail Marketing
  • Klassen-Management
  • Klassenterminplanung
  • Kommunikationsmanagement
  • Kundenprofile
  • Marketing-Automatisierung
  • Mitarbeitermanagement
  • Mitglieder-Portal
  • Mitgliedschaft-Management
  • Online-Anmeldung
  • Online-Zahlungen
  • Terminplanung
  • Verfolgen der Teilnahme
  • Verkaufspunkt POS
  • Vertrags-/Lizenz-Management
  • Zahlungsabwicklung

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Vollständig integrierte cloudbasierte Lösung. Ein Anbieterunternehmen für all deine Abrechnungen, Clubmanagement- und Mitgliederengagementanforderungen.

Bewertungen über Member Solutions

Durchschnittliche Bewertung

Gesamt
4,0
Benutzerfreundlichkeit
4,0
Kundenservice
4,3
Funktionen
3,6
Preis-Leistungs-Verhältnis
3,8

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
59%
4
13%
3
11%
2
4%
1
13%
Gary
Owner in USA
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Member Solutions will free you up to do what you love to do - teaching martial arts.

5,0 vor 7 Jahren

Kommentare: Member Solutions has serviced my business, The Baltimore Martial Arts Academy, since its inception in 1996. Over the years, I have been approached by other billing companies such as EFT, Martial Soft, Mind Body, Kicksight. and others. All of these other companies claimed they could save me money and offer better service for my business. This could not be further from the truth and was obvious to me even after a few minutes on the phone with them.
If you are just starting your business, I can promise you that you will have delinquent customers from time to time. If you are already in business, you would agree with me that a 10% delinquency rate is typical. Dealing with delinquencies is not fun and not something you want to spend your time doing. Let the professionals at Member Solutions handle this for you and pay the extra money ' it's worth every cent.
I once received a phone call directly from Joe Galea, an executive officer of Member Solutions and at the time an owner. He called to simply touch base and ask me what I thought about the service that I had been receiving from Member Solutions. We talked for almost 45 minutes and afterwards I felt like I made a friend. Once even Joe's mom called me for the same reason! This warmed my heart and made me feel truly valued not only as a customer but as a person, you can't put a price on that. My wife and I also met Joe in person at a Member Solutions event in Philadelphia. I can tell you that he is a genuine and a sincere person and he really does care about his clients.
Annette Benning, one of the client specialists at Member Solutions, is my constant life-saver. She calls me at least once every month just to ask me if there is anything that I need to discuss concerning my account. Whenever I have a question or an issue I call Annette directly and she is always available. In fact, Annette usually preemptively calls me before I even know I have an issue! You can ask my wife, Annette has saved my butt many times. She is awesome!
If you're considering handling billing on your own ' don't. If you considering another billing service ' don't. Member Solutions will free you up to do what you want to do and what you love to do, teaching and sharing martial arts with your students.

Antwort von Member Solutions

vor 6 Jahren

Gary, it is great to hear from a satisfied client of 19 years. At Member Solutions, we take pride in developing and maintaining Long Term Relationships with our clients. Thank you for such an in depth review of Member Solutions, and know that we appreciate your business. I look forward to many more years of success. - Joe Galea - Senior Vice President Client Relations

Jacki
Enrollment/Program Director in USA
Sport, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Super easy to use, and when it's not, just call someone! Everyone is great help!

5,0 vor 5 Jahren

Kommentare: I don't have to chase people who are problematic. If i have questions someone always answers. I never have to wait long to talk to someone. Everything that i implement in the software happens fast.

Vorteile:

I like the ease of access. Everything is super straight forward, logical and makes sense. I really like the layout and how everything is set up for data entry. I also like it allows the option for statement billing. It's really flexible with the options it allows the client to enter. Everything is easy to see and easy to find.

Nachteile:

The only issue I've ever had was just where do I find this and I just call and talk to someone and they help me right away. If I were to improve anything, and this is just minor, but the font size is small on the navigation and me, and a few of our other instructors, all wear glasses and find it difficult to read at times.

Antwort von Member Solutions

vor 5 Jahren

Jacki, thank you for your kind words, feedback and recommendation. We are always happy to help our clients--whenever or wherever they need us. We're grateful for the opportunity to serve you and your business. We look forward to our continued partnership.

Lauren
Lauren
Program Director in USA
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Software can be challenging and lacking functionality, but customer support is always helpful.

3,0 vor 4 Jahren

Vorteile:

The task and alert system for tracking what needs to happen next to follow up with a lead or member is incredibly useful, as well as the associated "Contact log" that lets you see all of the correspondence you and other employees have recorded with a lead. Different businesses will find different levels of success with using it's various reports and features based on how they initially set up the software and what kind of check-in system they use.

Nachteile:

Sometimes does not communicate properly with MS billing side so that discrepancies appear once in a while. Small functionality bugs, like not being able to set a class or event to repeating forever, create annoyances and problems. Customer service can help with work arounds. Web Widgets are useful, but lead capture widget is very constrained to specific inputs.

Antwort von Member Solutions

vor 4 Jahren

Lauren, thank you for sharing your feedback. We're so glad to hear that we've helped you with tracking tasks and communications to both leads and members. We are currently working to enhance billing synchronization. In the meantime, please contact to our support team with any issues or concerns. We'd like to learn more about how we can improve your experience. You can reach us at 877.600.3811 or support@membersolutions.com. - The Member Solutions Team

Nicholas
President, Owner-Operator, & Chief Instructor in USA
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great

5,0 vor 3 Monaten

Kommentare: They always go above and beyond to make sure my business needs are met. My Customers have never complained about them in over 10 years. The Staff is very knowledgeable and personable, and they always try to help find a solution to any issues or problems.

Vorteile:

The Billing and Payment Processing is awesome. Member Solutions takes care of all of it so that I can focus on teaching classes.

Nachteile:

The MSI Portal is sometimes challenging to enter new Billing Agreements. The Form hasn't changed in 10 years, and processing the initial down payments sometimes takes too long.

Derrek
Owner, Chief Instructor in USA
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

I'm using all of their services to help grow my business

5,0 vor 6 Jahren

Kommentare: I’m Derrek Hofrichter. I’m the owner of East Valley Krav Maga. I opened my school up in 2011. I spent the first year or so handling billing internally. I thought I was saving money. It turns out I was wasting a lot of time and not actually saving money. And so I found Member Solutions, and I’ve been a client of theirs since then. They’ve helped me out in so many different ways. I really appreciate their professionalism and their customer service, and I trust them to have the interaction with my members and to take care of them.

Since using them for a while for the billing, I’ve now started to use myVolo front-desk software. That’s been a huge relief to have the front-desk software tied into the billing as well. It saves us so much hassle. And the duplication that we were doing before has now all been eliminated. It’s so much more efficient.

And most recently I’ve started using the Event Manager software as well. I like how simple it is, and it’s enabled me to actually run more seminars just because it’s easy to use, and it takes care of a lot of the work that I was trying to piece together with other systems before.

Thank you Member Solutions. I’m very happy to be a client and appreciate you helping me grow my business.