Wer nutzt diese Software?
Councillors, MPs, MSPs, AMs, MLAs, union representatives and their staff in the UK.
Durchschnittliche Bewertung5 Bewertungen
- Gesamt 5 / 5
- Benutzerfreundlichkeit 5 / 5
- Kundenservice 5 / 5
- Funktionen 4.5 / 5
- Preis-Leistungs-Verhältnis 5 / 5
- Startpreis $5/Monat
- Preisinformationen Discounts available for team subscriptions.
- Kostenlose Version Nein
- Kostenlose Testversion Ja
Cloud, SaaS, Web
Support während der Geschäftszeiten
Angaben zum Hersteller
- Gegründet 1987
eCasework is the all-in-one solution for elected representatives. It's a notebook, address book, email inbox, diary and filing system rolled into one: a place to collect cases, keep track of people's issues and solve problems efficiently. Our web-based casework software is hosted in the cloud, meaning you can manage your cases anytime, anywhere on your computer, tablet and smartphone.
- Klassifikation der Beschwerden
- Korrekturmaßnahmen (CAPA)
- Self-Service Portal
- Social Media-Überwachung
Die hilfreichsten Reviews für eCasework
Bewertet am 11.5.2017
eCasework is a vital part of my toolkit as a local councillor.
Vorteile: The best thing about eCasework is it allows me to track all my open casework in one easy place. The system provided by the council is not suitable for my needs, as it is really designed for officer demands and not the demands of a councillor.
Nachteile: The one niggle I have with the software at the moment is the difficulty of searching for a case and not being able to click to open the case itself. This seems cumbersome.
Antwort des Softwareanbieters
von Porism an 11.5.2017
Thanks so much for your kind words, Andrew, and we're glad you find the tool vital to your work. When we set out to build eCasework, we wanted it to enable elected representatives to get things sorted in their area, so it's fulfilling to know it's doing that for you.
Your point about the search tool has been noted and we're already working on improvements to Search for the next release, keep an eye on the newsletter. Thanks again :)
Bewertet am 31.5.2017
Excellent software, makes my job a lot easier - would highly recommend.
Vorteile: I like the functionality, the ease of use and being able to store our inform in one, easy to access location. The staff are fantastic, very accommodating and take your ideas on boards. We have had no major issues since starting to use the software and feel reassured by the security in place considering the sometimes sensitive nature of the information held. We had looked at other software providers in our search for finding one that would fit our requirements and the one month free trial was an added bonus and the overall value for money cannot be beaten.
Nachteile: I wouldn't class it as a con so much, there are small features that we would like added but the staff at ecasework are happy to take our ideas on board and see if they can marry them into the software. We have a progressive relationship and as our input into the software grows, we can offer suggestions that we know will be looked at and not dismissed as soon as they have been received.
Antwort des Softwareanbieters
von Porism an 31.5.2017
Supporting political offices as well as individual representatives is one of our objectives, and it's fulfilling to know that you can manage your team's casework with us. Keep sending in those feature requests, Sarah, and thank you very much this review!