von Post Planner3.5 / 5 97 Bewertungen
Wer nutzt diese Software?
Social media marketing tool which assists businesses of all sizes with content planning, post scheduling and performance tracking.
Durchschnittliche Bewertung97 Bewertungen
- Gesamt 3.5 / 5
- Benutzerfreundlichkeit 3.8 / 5
- Kundenservice 3.3 / 5
- Funktionen 3.6 / 5
- Preis-Leistungs-Verhältnis 3.4 / 5
- Startpreis 3,00 $/Monat
- Gratis Testen Nein
Cloud, SaaS, Web
Angaben zum Hersteller
- Post Planner
- Gegründet 2011
Über Post Planner
Cloud-based social media marketing tool which assists firms with content discovery, post scheduling and performance tracking.
Post Planner Funktionen
- Automatisiertes Veröffentlichen
- Filtern nach Keyword
- Verwaltung mehrerer Konten
Die hilfreichsten Reviews für Post Planner
Bewertet am 20.9.2018
JUST. STAY. AWAY.
As I said, any positives that Post Planner may have brought to our businesses were outweighed by their lack of transparency when it comes to billing, and their absolute disregard for their customers. We ended up tied down to a platform that we now hated using for another 16 months after our last payment was taken.
If you're looking for a social media scheduling platform, do yourself a favor and look elsewhere, unless you enjoy giving your money away and being treated like cr*p by customer support.
Vorteile: We started using Post Planner in 2015 to accelerate my wife's online business and social media reach. Their scheduling features are good. I used it for my own FB and Instagram channels as well, and the ability to quickly find content does add some value to the platform... but their shady billing practices outweigh any positives I can think of.
Nachteile: It wasn't the app itself that was the issue, but after we had signed up for it, Post Planner did a few changes to their pricing structure that weren't communicated very clearly. We ended up on an annual plan (no complaints there) more expensive than what we'd originally signed up for (some complaints here), and then realized that we had been charged for another year of use, 4 months PRIOR to the plan running out, with no option to cancel or get a refund. Numerous emails to customer support returned the same response that many other users report: "It's in our terms and conditions, so you're s**t out of luck." Not quoted verbatim, but the overall message was very clear - Post Planner prefers to hold on to customers' money than to the customers themselves.
Bewertet am 3.6.2017
Great Feature Set For Bargain Price
Vorteile: It seems like most reviews are from people who had issues after cancelling their subscriptions. As a current user, I have no experience or feedback to offer regarding that. What I love about Post Planner is the ability to schedule my Facebook, Facebook Groups, and Twitter posts so that only certain types of content go out at certain times AND the posts are then added back to the end of the queue (if you set them to). The only other tool I've seen that does this comes in at a SIGNIFICANTLY higher price point (albeit with more features, but Post Planner is a great option for those of us on a budget!). I also love that I can save my favorite Facebook pages and easily share their content by adding it to my queue directly through Post Planner (doing this manually is a pain, having it within Post Planner is amazing). Maybe they suck when it comes to billing and cancellations, but as far as the actual app goes, I'm very happy with it!
Nachteile: There can be a bit of a learning curve when it comes to setting up your schedule and maintaining your queue. It's not HARD, per se, but little things get changed easily without realizing it, so you have to know what to be on the lookout for.
Bewertet am 3.3.2019
Very great app for finding and scheduling content
Kommentare: Very positive. I use it every day for posting on Twitter (and sometimes Facebook).
- It's an all-in-one app. There's no need to go elsewhere to find great content. You can find it within the app and then schedule it with just a few clicks also within the app.
- There are a few options on how to schedule content. You can create a schedule and just drop the content into the queue, or you can schedule the content to publish at a certain time, with the option to have it repeat.
- The "recycle" feature, which can add your content back to the end of the queue once it's been published.
- Posting is limited to Facebook and Twitter
- The content search feature is limited and doesn't allow users to search for content that doesn't have the search keyword in the title
Bewertet am 3.6.2017
A Must Have Tool for Facebook....
Vorteile: Successful marketing on social media involves building a highly engaged audience before you can sell to them. I LOVE Post planner and it's a must if you are doing any marketing on Facebook. I use it for my diabetic fan page. Not only can I schedule a week's worth of content, I can recycle my most popular posts, and find content from authority sites to share on my page as well. It's worth the investment. Post Planner also offers some incredible advice, training, and study guides on their blog to help you build a highly engaged audience with speed, pleasure, and ease. Post Planner is the first tool I recommend that my clients use.
Nachteile: One thing I would like to see Post Planner add are more social media channels such as Pinterest, Instagram, and LinkedIn.
Bewertet am 8.11.2016
Buyer Beware. Untrustworthy. Policy of charging three months in advance with no refund is just not good business.
A company worth its salt would not have to employ a policy of charging for their service three months in advance of the renewal date with no email notice and NO possibility of a refund. Oh - but that's in their terms around the 1300 word mark so read carefully and buyer beware! This company is a great example of how unethical companies take advantage of consumers.
I manage several social media accounts and purchased a membership for $60 in Feb 2016 because their advertising promised that I could generate more posts for my clients with increased engagement in a shorter amount of time.
During my first trial, I was not very impressed with the quality of the posts but was not ready to totally give up. Months later I got a chance to go back to it. I really put a lot of time and effort this time into pouring through post, article, and other suggestions to find something of value that wasn't just "fluff." Many of the posts and article suggestions were too generic or not appropriate for use with business social media accounts. I could only use about one of every 15-20 posts I had to look at. When I tried to save custom searches, they ended up mostly producing ZERO suggestions with any stars (more stars indicate higher levels of predicted engagement). I have clients in several different industries, so it is quite odd that nothing popular could be found for any of my custom searches. It was all - "have a great day" puppies, and "you can do it" cats. Anything that wasn't along those lines would not ever have any stars. Now I know there is popular content for the industries I serve since I work in social media every day.
I did end up posting some of these silly "fluff" posts because PostPlanner promises that your engagement will go up. Not only did I get less engagement from their posts, I got my first spam complaint on facebook :(
I decided that I had burned through way too much time with this program and I had a few more months until it expired so I set a reminder to give it one more shot before I canceled.
Lo and behold, in November 2016, I was charged $93.37 by PostPlanner. I was taken by surprise. "This must be a mistake," I thought. I was in no way prepared or willing to pay anything for this silly service let alone almost $100! I do a lot of commerce over the internet and am even a web hosting vendor myself. So I think, "No Problem." I figured I would just tell them I didn't intend to purchase the service renewal and request a refund. SURELY, that would not be a big deal since THERE IS NO MONEY OUT OF THEIR POCKET and since it goes through PayPal, it would literally take seconds to log in to PayPal and click the "Refund" button (as I know from personal experience with my business). But I was denied stating that their plan renews anytime within 90 days before your due date and it is NON-REFUNDABLE once it goes through. After a few emails back and forth (which were obviously boilerplate because I see the same responses on this site), the last correspondence is (and I quote):
I'm very sorry you are unhappy. Our policies are very clear in our terms.
Leeann" Yes - it IS stated in their policy. This policy is accessible from a link at the bottom of their website and start at about word 1200. Some will argue that it is my fault and I did not read the 73 paragraphs consisting of over 5600 words outlining all of the terms in the middle of my work day when I was trying to increase my productivity. And they would be correct. But I am also a business owner and a very active online consumer. I believe that we should be able to have just a little tiny bit of trust when we make a purchase. When a company puts some very non-standard early billing terms in their agreement that have no reason or justification and just plain don't make sense, it seems like it is only a sorry tactic to increase their revenue. I have in the past refunded fees charged for something (that did not cost me anything) if there was a misunderstanding. Even if it was clear in my terms. This is so rigid and outside of my business experiences over the last 15 years. Personally, I go above and beyond to make sure my customers understand their billing! If I had to charge three months in advance for something, you better believe I would send an email or something. Just so I wouldn't have to deal with all of these bad reviews if for nothing else! This is just bad business and very unethical to me. I have never in my life heard of charging someone so far in advance for a virtual service and then refusing refunds! This is why I am writing this. This is so obviously an attempt to rip people off.
Vorteile: There are no pros. The quality of the service is low, my engagement did not go up, I received my first spam complaint in over 5 years of working with social media for business.
Nachteile: Product usefulness is low, the cost is high, billing policy is unnecessarily unfair at best and unethical at worst.