Wer nutzt diese Software?

Any hotel that wants to use a pms that has all the features but at a lower price, better customer service, and easier to use. The system can be as inticrate or simple as a user wants it to be

Durchschnittliche Bewertung

34 Bewertungen
  • Gesamt 5 / 5
  • Benutzerfreundlichkeit 5 / 5
  • Kundenservice 5 / 5
  • Funktionen 4.5 / 5
  • Preis-Leistungs-Verhältnis 5 / 5

Produktdetails

  • Startpreis 59,50 $/Monat
  • Preisinformationen $59.50 minimum = covers up to 17 rooms. Any additional rooms is 3.50 a room
  • Kostenlose Version Ja
  • Kostenlose Testversion Ja
  • Einsatz Cloud, SaaS, Web
  • Training Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Inngenius
  • http://www.inngeniuspms.com/
  • Gegründet 2014

Über Inngenius PMS

InnGenius hotel management software is the perfect solution for most types of properties. its used in hotels, motels, resorts, RV parks, B & Bs, camp grounds, clubs, vacation rentals, hostels, apartment rental portfolios. InnGenius PMS Hotel software has a wide range of add-on modules to cover every aspect of a hospitality business. InnGenius is globally accepted due to its cutting edge technology and ease of use.

Inngenius PMS Funktionen

  • CRM
  • Catering
  • Einzelne Immobilie
  • Ferien-Vermietung
  • GDS-/OTA-Integration
  • Instandhaltungsmanagement
  • Integrierte Buchführung
  • Marketing-Automatisierung
  • Mehrere Immobilien
  • Mitarbeitermanagement
  • Online-Buchung
  • Treueprogramm
  • Verkaufspunkt POS
  • Verlängerter Aufenthalt

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Die hilfreichsten Reviews für Inngenius PMS

Great Hotel Booking And Channel Manager Software

Bewertet am 12.1.2019
Nancy S.
Owner
Gastgewerbe, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: This is definitely a program you will enjoy using and want to recommend to others.

Vorteile: I had been with another booking software but even after working with them for over a year, I was still having difficulty understanding how to use their program. Well I started looking around and found Inngenius. They gave a trial period and I found that even within the trial period I was able to use AND understand how to use their system. It is that easy to use.
The personal customer care was incredible and very responsive. They go out of their way to make sure your issues are attended to.
They also continue to add features to the software like an affiliate program, coupon codes and pre-authorization of credit cards which has been incredibly helpful.
Another great feature is the ability to add several POS operations. Such as a gift shop and a lunch counter which can then be added to your guests bill or paid at the location separately.
You will definitely be a happy camper with this product.

Nachteile: There is one more feature I would really appreciate and that is an integration with third party auto-responders like GetResponse, MailChimp and Constant Contact.
They do have a limited email capacity installed with their product so you can give your guests arrival information, etc. But it is not conducive to long term contact with your guests.

Antwort des Softwareanbieters

von Inngenius an 14.1.2019

Hi Nancy, thanks for the great review :D
We do have automatic emails and several email rules that can be established like automatic birthday wishes and confirmation, check in, check out, etc.. We also have a customer list that can easily be imported to mailchimp, etc, I will get in touch with you so I can help you set up these things. We also have smtp settings you can set up in the system if this hasnt been done yet. Talk to you soon :)

Easy , Affordable and Great Service!

Bewertet am 11.1.2019
Pamela L.
Owner/ Manager
Freizeit, Reisen & Tourismus, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Fantastic! I HIGHLY recommend this program and its developers!

Vorteile: How easy it is to set-up and how great it works with third party sites, such as Expedia & Booking.com! I am not very computer savvy and it was so great to work with the customer representatives (who are ALWAYS available) as they helped my set-up Inngenius PMS. I was amazed at how easy it was and how much it helped me to keep my business organized.

Nachteile: There is only 1 very little glitch in the program. I wish it would always let me know when the customer is a repeat customer. Sometimes I find it hard to look up a past customer. Maybe this is an impossible request.

Antwort des Softwareanbieters

von Inngenius an 14.1.2019

Hi Pamela! Thanks for the great review! We do have memory and permanent notes to a reservation, so what hotels do is if they are searching for the customer and their name pops up from the memory, they ask if the customer has stayed before. If they say yes, in the permanent notes area, they enter "repeat guest" but first they ask especially if it is a common name like Jane White. Also, if the name is spelled differently the second time, it will not recognize it so the names have to be spelled the same. Hope this helps! Ill go into your account and make sure all our latest features are activated

Easy to use, good and responsive customer service, value for the money

Bewertet am 18.2.2017
Arber P.
General Manager
Gastgewerbe, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Software: easy to use, visually likable, gets the job done, good statistics reports. Useful for small and mid-size properties.
Customer Service: April and Seth are very supportive and helpful for any questions that you have. They are very patient and understanding even if some questions from end users are retarded :) which is a huge plus in today's customer support era.
Value for money: very well priced. It gets the job done and saves you many hassles
Overall: would recommend to all my colleagues and have done so far! Starting with only one property have recommended to 5 other property-colleagues which now use Inngenius

Vorteile: Easy to use. Great customer support. They improve upon the software periodically adding new cool stuff.

Nachteile: I would like for them to increase the number of xml connections with other OTAs

Antwort des Softwareanbieters

von Inngenius an 20.2.2017

Hi Arber, thank you so much for your review, you made me laugh :D We are so happy you have stayed with us and we really enjoy having you as our customer and also thank you so much for your referrals your business is very appreciated and we love helping you so don't ever hesitate to ask for help :) Can you send us some suggestions for OTA's? We will work on this as well, and we will also be adding booking suite soon which will do CMS and a lot of other cool stuff :D

Pound-for-pound, The absolute best property management system online

Bewertet am 19.10.2016
Nima A.
General Manager
Gastgewerbe, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We own two independently-run hotels in the Caribbean (37 rooms and 50 rooms). We did a lot of research on property management systems before going with Inngenius. The great advantage in their corner is their customer service and tech support. They are always available, even after hours. When they are not in the office, they will reply to an email within minutes. For me, that was a game changer. We tried their 30-day free trial for our smaller hotel, and our staff liked it so much, that we decided to subscribe by day number 10. After a few months we decided to try it with our larger property. We had the exact same response from our staff there. It took us just seven days to change to a paid subscription. The good thing is that it's a monthly subscription and we didn't have to install anything. It's all online. I can access the system from anywhere in the world, and most importantly, the cost is way lower than anything that I found out there. There's a lot more that I could say, but I challenge you to compare it to the other systems out there. Put it to the test.

Vorteile: Tech support and cost

Nachteile: Nothing

Antwort des Softwareanbieters

von Inngenius an 19.10.2016

Thank you for your kind words Nima! We enjoy serving you and hope to continue to serve you for a long time to come and meet all your expectations in our partnership

Awesome software for small property!

Bewertet am 24.1.2019
Holly J.
Owner
Gastgewerbe, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We "inherited" Inngenius when we purchased two years ago. With a new business and new software, we had a lot of questions and they were incredibly helpful. Thorough as well as timely. We really appreciate the assistance we received.

Vorteile: The software is easy to use and the customer service is stellar. For a company our size, and for the price, we have found Inngenius to be a great value.

Nachteile: There are some features on a few of the reports and guest look-up that I wish were set up a little different. Being able to sort by, or look up by certain fields would be nice (without having to download to excel). But, honestly, this is not a major issue.

Antwort des Softwareanbieters

von Inngenius an 25.1.2019

Thank you Holly! You can actually do a guest look up by using the reservation list on the left hand side, hit "clear all filters" and search in the box by first or last name. It will pull up all the records with out having to download anything :) Anytime you have questions feel free to email me and I will answer them right back

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