Stratics Networks

Stratics Networks

von Stratics Networks

Wer nutzt diese Software?

Automotive, Collections, Education. Emergency, Entertainment, Finance, Fitness, Health, Hospitality, Healthcare, Insurance. Political, Nonprofit, Real Estate & Mortgage, Recruiting and Religious.

Durchschnittliche Bewertung

7 Bewertungen
  • Gesamt 2.7/5
  • Benutzerfreundlichkeit 2.7/5
  • Kundenservice 2.7/5
  • Funktionen 2.6/5
  • Preis-Leistungs-Verhältnis 2.9/5

Produktinformationen

  • Startpreis 99,00 $/Monat
  • Preisinformationen Fully unlimited services on a monthly plan.
  • Kostenlose Version Ja
  • Gratis Testen Ja
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Stratics Networks
  • http://straticsnetworks.com
  • Gegründet 2009

Über Stratics Networks

StraticsNetworks offers Ringless Voicemail Drops, Bulk SMS IVR surveys & Polls, Call Center Software, and Voice Broadcasting software. Our services offer robust power and feature combined with an unbeatable price! We have now announced 100% unlimited messaging for one fixed monthly rate. We offer zero costs per minute or peruse on our products.

Stratics Networks Funktionen

  • Datenanalyse-Werkzeuge
  • E-Mail-Verteilung
  • F & A
  • Feedback-Sammlung
  • Live-Ergebnisverfolgung
  • Mehrere Fragetypen
  • Online-Umfragen
  • Präsentations-Tools
  • SMS-Umfragen
  • Telefonumfragen
  • Unterstützt Audio / Bilder / Video
  • Verzweigungslogik
  • Geo-Zielgruppenerfassung
  • Kontaktmanagement
  • Massenbenachrichtigungen
  • Szenarioplanung
  • Vorlagen
  • Zwei-Wege-Kommunikation
  • Besucher-Identifikation
  • Kontakte entdecken
  • Kontakte importieren/exportieren
  • Lead Scoring
  • Lead Segmentierung
  • Lead-Datenbank-Integration
  • Lead-Erfassung
  • Lead-Pflege
  • Pipeline-Management
  • Planungs-Tools
  • A/B-Tests
  • Ablauf-Benachrichtigungen
  • Analytik
  • Benachrichtigung planen
  • Geo-Zielgruppenerfassung
  • Geräte-Targeting
  • Kampagnen-Segmentation
  • Kontextabhängige Zielansprache
  • Mobile Benachrichtigungen
  • Visuelle Benachrichtigungen
  • Web-Benachrichtigungen
  • Berichterstattung / Analyse
  • Geplanter Nachrichtenversand
  • Kontaktmanagement
  • Kurzwahlnummern
  • MMS
  • Massen-SMS
  • Mobile Coupons
  • Mobile Keywords
  • Nachrichten-Personalisierung
  • Text-to-Win (Text-Nachrichten für Gewinnspielteilnahme)
  • Umfragen/Abstimmungen
  • Zwei-Wege-Messaging
  • Benutzerdefinierte Umfrage-URLs
  • Datenanalyse-Werkzeuge
  • E-Mail Marketing
  • Fragen-Verzweigung
  • Fragenkatalog
  • Mobile Umfrage
  • Offline-Antwort-Sammlung
  • Unterstützt Audio / Bilder / Video
  • Verzweigungslogik
  • Website-Intercept-Umfragen

Die hilfreichsten Reviews für Stratics Networks

Very Happy so Far

Bewertet am 11.6.2019
John D.
Director of Demand Generation
Marketing & Werbung, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I have about 50,000 people that have interacted with my company over the past 5 years and email is just not cutting it. I gave up on this but then started to try some of Stratics Networks services and the list started performing again. I paid for the first 3 months of service on my second day using them. I can't say enough good about the customer service and that fact they always answer the phone and are very helpful.

Vorteile: Customer service is #1 for me and they have impressed me here. There are a lot of features that focus on ROI and analytics as well I also like the fact that its unlimited and I don't have to pay per minute or peruse for Ringless Voicemail and SMS. I had some question on the beginning and booked a training and anytime I call they pick up the phone.

Nachteile: I don't love agreeing to the terms every time I log in but I get it and only takes half a second.

Antwort des Softwareanbieters

von Stratics Networks an 12.6.2019

Hi John, Thank you for your review. We are happy you are enjoying the software and happy finding our customer service team helpful. We believe the customer is ALWAYS #1 at Stratics Networks.

Please remember we are open 7 days week and we are always happy to help with anything at all.

Thanks for your feedback!

Thanks
Management Team

Great Ringless Voicemail Drops!!

Bewertet am 22.1.2017
Chris G.
Manager
Alternative Streitbeilegung, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I use them for Ringless Voicemail Drops and IVR Surveys. By the best company i have used for this and the customer service is awesome too.

Vorteile: Massive amount of features for RIngless Voicemail Drops and the PrecisePoll IVR Polling Product.

Nachteile: It could use a update but i hear its coming out soon in HTML5

Antwort des Softwareanbieters

von Stratics Networks an 6.6.2019

Hi Chris,

Thank you for taking the time to write this. It is said people only take the time to write a review when they are upset so we appreciate the kind words.

We are glad you are enjoying the IVR services. You should check out our Unlimited Bulk SMS as well.

Also we are in the final stages of releasing our HTML 5 version of the platform and I promise Chris you are going to love it.

We have live support 7 days a week so call us anytime if we can help with anything at all.

Thank you,
Management Team

Terrible platform

Bewertet am 11.12.2019
Nhu F.
Owner
Immobilien, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
2/5
Gesamt
2/5
Benutzerfreundlichkeit
1/5
Eigenschaften & Funktionalitäten
3/5
Kundenbetreuung
2/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The platform is terrible, hard to understand and use.
The sent out rate was very low so I figured out that it's cheaper if I choose other platform where I can pay as we go.
I tried to cancel the subscription but the website doesn't provide any place that users can cancel the subscription by themselves. The only way to cancel is sending an email to "
<cancellation@straticsnetwork.com> but it returned my email twice while they keep charge me for the next billing. They refused to refund me for the second billing.
Horrible service. Never recommend this service.

Vorteile: They offer unlimited package that I want to use. But first I tried their trial package $99/month.

Nachteile: It's complicated and not easy to understand their functional, reports. I called to technical support many times to figure out why my campaign cannot go through. I called a lot to understand meaning of their terminologies to make sure I understand all right.

Had to signup to see all features - now they keep charging me!

Bewertet am 9.5.2019
Alan N.
president
Rechtsberatung, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
1/5
Gesamt
1/5
Benutzerfreundlichkeit
1/5
Eigenschaften & Funktionalitäten
1/5
Kundenbetreuung
1/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Zero

Vorteile: Great sales pitch. Their sales materials are great, to get you to try them.

Nachteile: I signed up, as was only way you'd let me experience all, as soon as I did, I called and cancelled service. Then even though was told I wouldn't be charged, I was, I called again, same man said well fair to pay 1 month, I said not fair but OK and cancel my membership. He said would. He apparently did not. Our organization has law firm on retainer, so happy to have them contact you. So cancel my membership which I first cancelled minutes after signing up and have never used any of your offerings. Do not turn this over to same sales person, as he isn't a good person. Alan

Antwort des Softwareanbieters

von Stratics Networks an 12.6.2019

Alan,

We are sorry you feel this way.

Our staff worked tirelessly to help you and spent a great deal of time with you. We did this because we want all of our customers to succeed.

You didn't mention that despite us having no record of a cancellation request, we took you at your word and gave you a FULL refund for the previous month and canceled your account without issue.

Thank you
Management Team

Be Careful! - Fraudulent Sales and Billing Practices

Bewertet am 24.12.2019
Wayne W.
ceo
Personalwesen, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
1/5
Gesamt
1/5
Benutzerfreundlichkeit
1/5
Eigenschaften & Funktionalitäten
1/5
Kundenbetreuung
1/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Very unethical company. We agreed to a one month paid trial and they kept charging our corporate credit card for another eight months until we discovered what they were doing. When confronted they with this unethical activity, they essentially said - "too bad, go pound sand". I have rarely encountered a company and management with such unethical business practices. Take my advice and stay clear of them.

Vorteile: nothing in particular. they must have some satisfied customers who use their service.

Nachteile: We didn't get any results from the paid trial offer, but they kept on charging us for 8 months even though the offer was for a one month paid trial.

Lies weitere Bewertungen