Stratics Networks

Kommentare: I have about 50,000 people that have interacted with my company over the past 5 years and email is just not cutting it. I gave up on this but then started to try some of Stratics Networks services and the list started performing again. I paid for the first 3 months of service on my second day using them. I can't say enough good about the customer service and that fact they always answer the phone and are very helpful.

Vorteile: Customer service is #1 for me and they have impressed me here. There are a lot of features that focus on ROI and analytics as well I also like the fact that its unlimited and I don't have to pay per minute or peruse for Ringless Voicemail and SMS. I had some question on the beginning and booked a training and anytime I call they pick up the phone.

Nachteile: I don't love agreeing to the terms every time I log in but I get it and only takes half a second.

Kommentare: I use them for Ringless Voicemail Drops and IVR Surveys. By the best company i have used for this and the customer service is awesome too.

Vorteile: Massive amount of features for RIngless Voicemail Drops and the PrecisePoll IVR Polling Product.

Nachteile: It could use a update but i hear its coming out soon in HTML5

Kommentare: We use Stratics to send thousands of RVMs a month to follow up with our database and new leads. This has been a very effective strategy, and we are happy to find a software that keeps the costs down.

Vorteile: Got the job done at the best price. If you are looking to send a high volume of RVMs, this is a great service. The package rate for unlimited RVMs every 3 months makes cost per voice message the lowest that I have seen. I don't believe there is any reduced quality of delivery or tracking - we have been very happy.

Nachteile: Slybroadcast seems to be nicer on the eyes and a more user-friendly, but Stratics gets the job done for lower cost.

Kommentare: Zero

Vorteile: Great sales pitch. Their sales materials are great, to get you to try them.

Nachteile: I signed up, as was only way you'd let me experience all, as soon as I did, I called and cancelled service. Then even though was told I wouldn't be charged, I was, I called again, same man said well fair to pay 1 month, I said not fair but OK and cancel my membership. He said would. He apparently did not. Our organization has law firm on retainer, so happy to have them contact you. So cancel my membership which I first cancelled minutes after signing up and have never used any of your offerings. Do not turn this over to same sales person, as he isn't a good person. Alan

Kommentare: Worthless was the perfect word. And the best part of it is that they refuse to refund my remaining balance. I was going to cancel the service and lose 10% right after I found out I couldn't use the RVM feature, but they talked me into the IVR's. Silly me. Now they claim since it has been 2 months since I signed up, they can't issue me a refund. Do not trust this company with your money. Shady and worthless.

Vorteile: Nothing. There was literally nothing to like about it. Having to sign in every time and "Accept" their terms of service was a waste of time. The RVM's were unusable since the phone list I had was full of cell phones. I wound up running a few IVR campaigns, and the only people to ever "press 1' to get transferred wanted to be placed on the DNC... even though if they would have pressed 2, they would have automatically been placed on the DNC.

Nachteile: Everything. It was a nuisance to navigate the systems, uploading phone lists, accepting the terms of service every single time you log in, and starting a campaign.