Freightos

We use Freightos for our international shipping of Containers

Kommentare: Freightos simplifies the shipping process by handling paperwork, scheduling, and coordination.

Vorteile:

Freightos offers immediate quotes, enabling users to swiftly evaluate shipping expenses. The platform’s openness empowers users to make well-informed decisions.

Nachteile:

shipping delays beyond the initially estimated timeframe.

Straight Forward and to the point system!

Kommentare: A very good one, makes the shipping process all the more easier for my position!

Vorteile:

Seamless Freight platform with great rates! Also glad to see its ability to save locations so you can make future shipments even easier!

Nachteile:

No ability to see actual pathing for the shipment, would allow one to see precisely wear the order is other than just seeing locations jotted down.

LOOK elsewhere!...Only good if you don't know any better!

Kommentare: I have filed numbers disputes so it will be easy to location my file since I have been fighting a $420.00 claim by a 3rd rate freight forwarder doing business on Freightos. Oh, their name is Shining Ocean and [sensitive content hidden] is the freight forwarder that is ripping me off. It is not the very small amount of $420.00 but the mere fact that I am being ripped off and nothing is being done about it. So I will take my 15 shipments a year FCL elsewhere! All over $420.00 that is being ripped from me. Yes, I will pay because I am an honorable business person, unlike the Freightos and 3rd rate freight forrwarders that are over charging me.

Vorteile:

I guess they have all the money and first time shippers and don't need long term, customers. Great if this is your first shipment and can't figure out you are being ripped off.

Nachteile:

After 24 full container load shipments, they allowed a 3 rate frieght forwarder get away with not collecting all my cargo, up charging after delivery and saying the cartons were "BIGGER" but the CBM was the same as on the packing list. What a joke. I went back to [sensitive content hidden] and have save over $1200 on each shipment! Freightos hires 3rd rate or inexperienced freight forwarders and allow them to rake over the customers. I have worked with Freightos for years and it is now a rip off and joke. Contact [sensitive content hidden] instead. I get my products 20-30 days quicker NOT using Freightos! Don't fall for the review of the "LTL less that container load" shippers that have shipped 2-3 times, they don't know any different. It is easy to use Freightos but then it isn't when they don't back what they sell and don't hold the forwarders accountable for their error and let them charge you and add on after delivery anything they want to your bill with ZERO proof.

Great company. Great service.

Vorteile:

It is very easy to use, and the prices are very competitive. In a complicated industry, when it comes to dealing with companies abroad, Freightos makes it less painful to run our business

Nachteile:

None that we can think of at this time. The experience has been extremely positive and fruitful for our business.

Give it a shot!

Kommentare: I was leary at first but once I tried Freightos I was super impressed. You can customize your shipment to almost exactly your needs. I was able to do customs clearance and delivery within Canada all one stop. Super impressed.

Vorteile:

Very clear pricing and timelines. I had constant contact with my shipper. They were very responsive. I could add or deduct services as needed. It's great for a first time or 100th time importer.

Nachteile:

I had no complaints with Freightos. It was way better and more convenient than the local shipper I had use.

Great freight company

Kommentare: Absolutely awesome great communication with freight company

Vorteile:

The ease of use and the cost was great. Also the company I ended up using was great

Nachteile:

Sometimes the times that the shippers offer aren’t always kept to.

Honestly, best way to do freight shipping

Kommentare: Freightos takes all the pain and heartache out of freight shipping. I can rest easy knowing that they are coordinating everything from start to finish and also finding the best rates/options possible.

Vorteile:

Freight shipping has so many different parts to it, so it would be a huge pain to worry about it yourself. That's where Freightos comes in. They do it all for you. They get a percent of the shipment, but honestly it's very reasonable and I'd pay it for the convenience any day!

Nachteile:

Nothing really, it's great! I think over time adding more options (carriers) would be good, but that's less of a con and more of thought of what could make it even more robust.

Peace of mind shipping

Kommentare: On the first shipment it was a learning curve, but the second shipment went a long nice and smooth,

Vorteile:

Everything is lad out and let's you what paperwork is need.

Nachteile:

The only thing that would help a new to importing would be to let the know it helps a lot with Customs too have the shipper in clued their first and last name of the bill of lading & the packing list along with the company name.

Please avoid if you value your business

Kommentare: Horrific experience - I can't describe how terrible the the last few months has been with them

Vorteile:

The service they quoted - unfortunately they did not provide this service at all

Nachteile:

Paid for express shipping 4-8 days from China to UK. The process took over 8 weeks. The shipper used Fedex who had an explosion in their warehouse. Fedex hae confirmed they have refunded Freightos client for the whole shipment however they have not refunded me this amount. Their service has had a huge negative impact on my business. I will never use them again and am currently seeking damages

Freight made easy

Kommentare: Very easy to use, simplified an otherwise complex task

Vorteile:

Easy to use, easy to compare prices. Also easy to communicate with the freight company for updates.

Nachteile:

Timeline estimates were not always updated, though this wasn't a big deal for me.

Smooth Transaction

Kommentare: Very good

Vorteile:

Smooth transaction. Online platform is very easy to understand. Everything I need for a successful importation is in one platform.

Nachteile:

So far so good. No complaints. I am very happy with my shipment

Easy to use and compare quotes

Vorteile:

Easy to use and compare quotes, easy when you start out to have everything in one place

Nachteile:

Can sometimes be delays but thats part of parcel

Freightos made container shipping easy!

Kommentare: Positive

Vorteile:

It was an easy platform to use from beginning to end.

Nachteile:

I wish they had a more in depth tracker on their dashboard. I'm able to take the container information and use other websites to track via ocean/rail, but it would be nice if that was integrated into freightos.

Easy to use

Kommentare: Overall, easy to use and the quotes are competitive.

Vorteile:

For a company that only has a few international shipments a year, Freightos is very easy to use and there's a lot of communication between the platform and the forwarder. Getting a quote is a quick process.

Nachteile:

Sometimes it feels like I'm uploading the same files repeatedly - especially with the new customs integration. Export licenses are a little unclear as well. I paid for one, but was then told I still needed one or that the factory needed one.

Does what it says on the tin

Kommentare: This may be as much to do with the chosen supplier as it is with the platform itself, but the process flow, the information at hand, and the way in which the platform and supplier notifies you really does work. You can tell this is a well thought out product designed by those with industry experience. I for one am happy to support the platform.

Vorteile:

Multiple quotesThe dashboard gives you a quick and concise view of your shipment status and is a one stop shop for all information pertaining to an order.The process flowThe updates

Nachteile:

Put in a feature request to have the commodity code listed within the dashboard, so the you can quickly and easily attain this information. No real moan, just a request to make my life easy!

Dealing with Freightos - a GREAT Experience

Kommentare: Fabulous first experienceGood price - great follow up

Vorteile:

Ease of use and excellent communication

Nachteile:

NothingEverything was as promised and delivered On Time

Great experience.

Kommentare: Overall experience is very good.

Vorteile:

Freightos provides a quick and easy resource for costing potential shipments, and a ready-to-use platform for booking.

Nachteile:

Communication via Freightos can take a bit longer due to more steps in the chain.

Fantastic for any freight Transport.

Vorteile:

Extremely easy to use, took no time to learn how to create shipments fast and professionally.

Nachteile:

There are really no complaints i have about Freightos, sometimes the tracking can be a bit slow to update but it never gave me any problems.

Helpful site for beginners.

Vorteile:

We really like the facility to estimate your shipping costs, which is decisive in decision making.

Nachteile:

One area of improvement would be to refresh your shipment tracking page more frequently and accurately.

Great freight quoting and booking tool

Kommentare: Freightos has been a huge value-add to our business, providing increased visibility to real-time shipping rates and a centralized platform to see all our shipments in on place. I always look on Freightos for rates on shipments to the US - even if I ultimately book elsewhere.

Vorteile:

Super easy to get real-time quotes. Competitive rates and a good variety of freight partners from which to book freight. Easy to update documents and other information after booking.

Nachteile:

You typically pay 3 invoices for each shipment - one at time of booking for all known charges, one for customs clearance charges while on the water, and one more for any incidental charges upon delivery (e.g. per diem, demurrage). Ideally, I'd love to only pay 2 invoices - once for the bulk on the front end and once for the remainder.

Life Saving Platform for Us

Kommentare: Learning to import is a daunting task. FOS has made it so simple even I can import like a pro.

Vorteile:

Instant quote, seamless shipping door/door.

Nachteile:

Can't save instant quotes without saving the html address and saving in our CRM.

Excellent tool

Kommentare: We have been using Freightos for more than 2 years without complaints. It's an excellent marketplace to search and book all kinds of shipments to several countries. Easy to get online quotes, reasonable rates, reliable and transparent. We highly recommend Freightos!

Vorteile:

Excellent platform to get visibility of your shipments.

Nachteile:

I miss receiving a notification once the invoice is ready to make the payment - once the goods are delivered.

AVOID AVOID AVOID!

Vorteile:

It seems cheap at first and like it will make things easier and streamline the process but they will hit you with new charges and provide zero customer service.

Nachteile:

I was forced to pay 500% more than what I was quoted (and had already paid for) because they claimed I didn't submit a corrected piece of paperwork quickly enough. They had the form for two weeks but waited until a few days before the boat took off to tell me I needed to correct something on the paperwork. I had submitted all my paperwork and paid weeks before and was travelling without access to a printer/computer to do this. A deadline was never communicated and I submitted the paperwork a few days later. Apparently this was too late and now I have to pay more. I tried to go through the dispute process and FreightOs was ABYSMAL. Each email came from a different person, they always said they were looking into things and then I wouldn't hear back for days. Eventually someone told me they agreed: I was never given a deadline and the potential charge was never explained upfront. But FedEx offered to take off $100 of the charge so they were considering it settled. I've repeatedly asked what I did wrong that has made this charge my fault and not FedEx, who failed to communicate appropriately. No one responds. Now they've sent a letter from legal claiming I'm ignoring them and I need to pay immediately. NEVER AGAIN WILL I USE THIS COMPANY. I thought the advantage here would be a certain level of support and a streamlining of the process that would help me avoid these kind of charges. I wish I had just done the booking myself and saved the money I'm now losing.

Review

Kommentare: You know, it's frustrating sometimes, but it's nice to have multiple carriers to choose from and overall it's less frustrating than other ways to import our stuff. So as much as we want to throw things at the wall sometimes, I think FreightOS is still better than other options out there. Plus they are improving all the time.

Vorteile:

The platform is easy to use and they've made quite a few improvements to functionality over the years. Customs is now done by one company so we don't have to do power of attorneys every shipment, and uploading documents is a lot easier than it used to be as well.

Nachteile:

Invoicing. I can deal with just about everything from quote to delivery, but 1) we don't get invoices until like 4 days before they're due, and 2) there's no option to pay by wire through the website. You click wire and they just mark the invoice paid and give you a screenshot of the bank details. I would really like to be able to pay by EFT straight through the website, as I have to get our owner to log into our bank account every time we need to pay FreightOS

BIG SCAM! They will give you great quotes, but will ask for 40% more when they hold your shipment!

Nachteile:

after shipping for almost 5 years only with DHL and UPS, i found Frightos, which gave me amazing prices (Almost 20% less than any other shipping/ broker agency) Plus the Israeli salesman gave me a code for 10% off my entire order which was very tempting. I booked with them a shipment for supplies from China After picking up the products, they told me they had to adjust the price because the class of my products is diffrent due to shipping (never happened to me before) and they raised the price. Well, I was thinking maybe it is true, and I paid it. The second time I shipped with them (diffrent product), the same story happened. Here I was really mad because they are holding the products, not willing to release it, and want 30-40% more for the shipment. This is a system and a business model. I talked to few more people that the same story happened to them. So be careful. They may seem cheap at first, but they will collect more after. Trust me. You better off with DHL UPS and FEDEX.