ShipStation

ShipStation

von ShipStation

Wer verwendet ShipStation?

ShipStation ist eine webbasierte Versandsoftware für Multi-Channel-Händler*innen. Alle, die auf mehreren Plattformen (eBay, Amazon usw.) verkaufen und physische Waren versenden, können Zeit und Geld sparen.

Was ist ShipStation?

Importiere, verwalte und versende deine Bestellungen mit ShipStation, der führenden Software unter den Online-Verkäufer*innen. Das Tool lässt sich in über 150 der beliebtesten Marktplätze, Einkaufswagen und Versandunternehmen integrieren. Außerdem kannst du so viele Verkaufskanäle und Versandunternehmen einsetzen, wie du brauchst. Mit ShipStation erhältst du: Bis zu 40 % Rabatt auf USPS-Preise und 29 % Rabatt auf FedEx-Preise. Dazu kommen eine gebrandete Seite zur Nachverfolgung und ein Retourenportal sowie anpassbare Automatisierungsregeln zur Vermeidung von Fehlern und der Halbierung der Lieferzeit. Die Software verfügt über eine nutzer*innenfreundliche Oberfläche. Die Testversion ist 30 Tage kostenlos!

ShipStation – Details

ShipStation

http://www.shipstation.com/

Gegründet 2011

ShipStation – Kostenübersicht

ShipStation bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von ShipStation ist ab 9,00 $/Monat verfügbar.

Startpreis

9,00 $/Monat

Kostenlose Version

Nein

Gratis Testen

Ja

Einsatz

Installiert - Mac

Cloud, SaaS, Web

Installiert - Windows

Mobile - iOS Native

Mobile - Android Native

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

ShipStation Funktionen

Auftragsverwaltungssoftware
Auftragsabwicklung
Auftragserfassung
Auftragsverfolgung
Inventarverwaltung
Katalogmanagement
Retourenmanagement
Rückstandsverwaltung
Spezielles Auftragsmanagement
Versand-Management
Wiederkehrende Bestellungen
Alarmfunktion / Benachrichtigungen
Berichterstattung / Analyse
Bestandsoptimierung
Bestückung
Einzelhandel-Lagerverwaltung
Fertigungsbestandsmanagement
Lagerhaus-Management
Lieferanten-Management
Mobiler Zugriff
Multichannel-Management
Nachbestellungen verwalten
Produktkennzeichnung
Prognose
Abrechnung & Rechnungsstellung
Auftragserfassung
Entschädigungsmanagement
Etikettendruck
Kundendatenbank
Routing
Telefon-Support
Terminplanung
Versandmanagement
Zuordnung der Auftragsverwaltung
3PL-Management
Auftragsmanagement
Barcode / RFID
CRM
Cross Docking (Kreuzverkupplung)
Flottenmanagement
Inventarverwaltung
Lieferanten-Management
Transportmanagement
Versand-Management
Alarmfunktion / Benachrichtigungen
Für E-Commerce
Für Fracht
Lieferschätzungen
Statusverfolgung
Webseitenintegration
Containerverschiffung
Import/Export
Konnossement
Lagerhaus-Management
Lieferpreisberechnung
Luftfracht
Paketversand
Seefracht
Sendungsverfolgung
Spedition
Versand auf dem Landweg
Versandservice-Integration
Auftragsmanagement
Barcode / RFID
Einkauf
Import / Export-Management
Inventarverwaltung
Lagerhaus-Management
Retourenmanagement
Verkaufsprognose
Versand-Management

ShipStation – Nutzerbewertungen

Zeigt 5 von 690 Nutzerbewertungen

Gesamt
4,7/5
Benutzerfreundlichkeit
4,6/5
Kundenservice
4,6/5
Funktionen
4,6/5
Preis-Leistungs-Verhältnis
4,6/5
David k A.
Founder & Partner
13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 15.3.2018

"Test your shipping software - they're not all made the same"

Kommentare: I moved from Stamps.com and cut my shipping and customer service time by 80%. I adopted this software at ~15 packages per day because it was more expensive than Stamps.com. Bad move!!! Pay extra for ShipStation from the start.

Vorteile: I've used ShipStation, ShippingEasy, ShipWorks, Stamps.com, Ordoro, and SolidCommerce with a few clients. My two favorite are ShipStation and ShippingEasy. They both have different strengths - sweat the small stuff because it really makes a difference if you're shipping 200+ packages a day. It's worth using two or more systems and then picking the best. The time spent is worth the effort. I use ShipStation for managing the shipping and customer service from my website, Amazon, Walmart, Jet, Ebay, and Etsy. The application is rock solid. Creating manual orders is simple, as is importing orders and combining shipments. I like that I can place orders on hold and setup future shipments. Other vendors like ShippingEasy cannot do this (yet). We get a fair number or orders that have a bad address and we're able to put orders on hold until we hear back from the customer. This shipping rules and kitting options are fairly robust. It is easy to identify return customers (this is something not done well by other platforms). The UI is very buttoned-up. ShipStation also has a superior "Search Customers" function that will search on 3 and 4 part names, city, state... Some of the other vendors fail here. Having good search reduces customer service time.

Nachteile: There are some things that ShippingEasy does better - e.g. they're a single page application and that means that the interface is super fast. ShipStation is slower as you mover around in the interface. I wish that ShipStation could manage my inventory across marketplaces and I'm in love with how some of the other vendors solicit reviews using marketing/email automation. I hope someday that vendors like ShipStation will also connect to Auth.net or Stripe.com so that we can Auth and Settle New Manual Orders. It takes a bit longer to learn ShipStation but if you're running a larger/complicated business you'll come to appreciate the power that comes with the complexity.

  • Quelle des Nutzers 
  • Bewertet am 15.3.2018
Ronald C.
Manager
Kunst & Handwerk, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    Nicht bewertet
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 23.12.2019

"Shipstation Changed My Life"

Kommentare: We started with shipstation when our small online shop was shipping well under 100 items a month. I'd tried a few other softwares, and none of them compared. Now, our business has grown many, many times over, and shipstation has scaled with us without a hitch. It's incredibly easy to use, integrates wonderfully with our online storefront, ebay, etc... I've recommended it to many, many people over the years, and I really can't imagine running my business without it!

Vorteile: Ease of use and feature richness. We had tried a couple of other shipping systems for our online shop, and none were as intuitive and user friendly as Shipstation. We were able to get up and running very quickly when we first started, and now, many years later, I've learned much of the the deep functionality that lays beneath the simple surface.

Nachteile: I had to think a while, but I do with the dashboard reporting was a bit clearer and easier to read. There are a couple of widgets on there that I have still to figure out quite how to read.

  • Quelle des Nutzers 
  • Bewertet am 23.12.2019
Ricky T.
Manager, Operations and Finance
Pharmazeutika, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    Nicht bewertet
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    8/10
  • Quelle des Nutzers 
  • Bewertet am 19.5.2020

"Shipstation - Gets the job done!"

Kommentare: Overall its great shipping software for an inexpensive price.

Vorteile: Shipstation gives us a simple and centralized system to ship out all our orders. Our orders from Shopify, Amazon, manual orders, etc flow through our inventory management software Stitch Labs which then routes it to Shipstation. Thus giving us one place for our order fulfillment center to work with. You can easily connect your FedEx, UPS, USPS accounts making it easy to just print labels and ship. There's nothing fancy about Shipstation, it's a pretty basic software but the main thing is that it works.

Nachteile: For some reason, the software interface Windows 2000ish. Feels old but it does the job. One thing I would like to see is if we could create shipment templates. We use Shipstation to ship out samples and we manually enter those orders into Shipstation. However, if the sample orders are the same and only the addressee is different, we need to input the sample order details for each time. It would be nice if we had some sort of shortcut or pre-saved template we could select to save time.

  • Quelle des Nutzers 
  • Bewertet am 19.5.2020
Bryan C.
Operation Coodinater
Logistik & Lieferkette, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    3/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    8/10
  • Quelle des Nutzers 
  • Bewertet am 8.3.2018

"Shipstation is great software for the price, but it has its limitations"

Kommentare: Shipstation is great, but as you scale out your business you will most likely need to move to a more robust WMS. For many start up companies that do not have a lot of inventory or a high volume of SKU's, Shipstation will provide a powerful tool that can help speed up fulfillment and release many of the frustration of shipping product while not costing you huge amounts of money.

Vorteile: Shipstation is great for companies that are looking for a label printing solution for there shopping carts. Shipstation is able to handle high volumes of orders and allows for labels to be pre-printed, which can greatly increase the fulfillment time. There are pretty good filtering options that can lead to more efficiencies when printing that can save time with your fulfillment team. Shipstation integrates with many different platforms fairly seamlessly, which allows for more diversity in the ever growing number of platforms that are out there. They are also constantly adding new platforms that can integrated with. I think the fact that this software is user friendly and efficient in its design makes this software a worthwhile investment for those that need a better shipping solution.

Nachteile: The issues that we have run into with this software as we have scaled to processing over 3000 shipments a day are too many holes which can cause many opportunities for errors, processing speeds, and lack of flexibility. When you are processing up to 3000 orders a day problems flesh themselves out quickly. One issue that has arisen is the inability to hold people accountable when errors occur. For example, since the labels are pre-printed there is not a simple to way to know who misshiped an order when it is sent incorrectly to a customer. On top of that, since the labels are pre-print there is no way to verify through software on the outbound that a shipment is correct. You have to trust that your team is packing order correctly, which is guaranteed to cause problems regardless. There is also the possibility that labels can be double printed or not printed at all since labels are processed and then a PDF is created to print orders. This has been costly for us an multiple occasions, which is hardly preventable no matter who you have printing. Due to the fact that Shipstation is cloud based this can cause issues with processing speeds. We have seen hang ups (especially on Mondays) that cause the whole team to be slowed down due. The other issue with cloud based system is the lack of flexibility for Shipstation to be customized to how you would like it. If changes are made they have to be made globally, which can take a while or just simply cannot happen altogether.

  • Quelle des Nutzers 
  • Bewertet am 8.3.2018
Verifizierter Rezensent
President
Gesundheit, Wellness & Fitness, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    Nicht bewertet
  • Preis-Leistungs-Verhältnis
    2/5
  • Wahrscheinlichkeit der Weiterempfehlung
    3/10
  • Quelle des Nutzers 
  • Quelle: GetApp
  • Bewertet am 23.2.2020

"Difficult to utilize, poor customer support, expensive postage, features can be more automated"

Kommentare: Difficult to get problems with user interface resolved, such as simple login between two computers

Vorteile: Ease of usedont accept many characters to

Nachteile: Difficult to utilize - Need to login on a certain browser or 1 PC at a time
Poor customer support - Email vollies back and forth with no problem resolution
Expensive postage - Above 1 lb. is more expensive than ebay and Amazon.
Features can be more automated - Same shipments cannot save on every type shipment, Certain pulldown fields not functional like the cubic selection or delivery confirmation, write text fields don't take enough characters to make the phrase, Amazon inteface fails to download orders, etc.

  • Quelle des Nutzers 
  • Quelle: GetApp
  • Bewertet am 23.2.2020