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SPS Commerce
Was ist SPS Commerce?
Mit SPS Commerce Fulfillment hast du ein ganzes Team von vertrauenswürdigen Beratern hinter dir, die dir dabei helfen, mehr aus deinem EDI herauszuholen, eine 100%ige Konformität zu erreichen und einen anhaltenden Erfolg bei deinen Handelspartnern im Einzelhandel, Lebensmittelhandel und Vertrieb zu erzielen. Die Lösung ist schnell, zuverlässig und skalierbar und kann deine komplexesten Erfüllungsanforderungen für jeden Handelspartner, über alle Kanäle, einschließlich Geschäfte, E-Commerce und Marktplätze erfüllen.
Wer verwendet SPS Commerce?
SPS Commerce ist bereits für Zehntausende von Einzelhandelsgeschäften vorkonfiguriert, sodass du dich schnell mit den Partnern verbinden kannst, die dir jetzt und in Zukunft wichtig sind.
Du bist nicht sicher, ob SPS Commerce das Richtige ist?
Mit einer beliebten Alternative vergleichen
SPS Commerce
Weitere gute Alternativen zu SPS Commerce
Bewertungen über SPS Commerce
In Betracht gezogene Alternativen:
Solid Technology & Excellent Service
Kommentare: With SPS Commerce Fulfillment, we are able to react quickly to our retailer needs. The product is consistent and reliable.
Vorteile:
The ability to simply and effectively manage administration of orders with retailers is paramount. SPS offers multiple ways to accomplish this, whether integrated or not, via its Fulfillment platform. Additionally, the data insights from Analytics provide suppliers with valued data in a comprehensive and thorough way.
Nachteile:
In my experience, integration can be a bit difficult to manage with limited resources. The teams at SPS are highly capable and provide valuable insights and tips for moving through an integration seamlessly, however, without enough resources on our side it was a little bumpy trying to manage all of the necessary elements.
CPG Industry-Fueled EDI Fulfillment Brilliantly Simplified
Kommentare: Triple-grade A, top-notch overall experience: EDI enables the timely acknowledgment of PO's (sales opportunities) to be serviced in as timely a manner as possible with the help of SPS Commerce...in the CPG industry, EDI is an absolute must and this platform affords our organization the ease of access with our various national and regional retail partners to conduct seamless and streamlined transactions. I recommend this service to small and medium-sized enterprises that only seek the finest tools in their respective trades and fields to get the job done right.
Vorteile:
Seamless integration with varied retail partners through EDI link up, real-time receipt of digital documents from party to party, ability to accept or reject PO revisions with select retail partners, endless types of transactions to conduct business through in the software platform (from initial PO receipt up to freight/logistics servicing and finally to the sought after finish line with the fulfillment/invoicing of PO's), back-end deduction claims management, debit-credit adjustments and remittance advices simplified...and then some.
Nachteile:
Manual inputting of data points for all of our PO's serviced via our various national/regional retail partners...has to be a workaround to digitally uplink fulfillments and invoices from ERP platform (NetSuite). At least in my experience, it has all been manual submissions but otherwise, the above reviews would be flawless. Perhaps, the same rule of thought could apply to advance shipment notices for uploading signed BOL's but not as much of a hindrance compared to our constant billing cycle to maintain.
Easy Navigation
Kommentare: I use it often and seldom have problems navigating the software
Vorteile:
Easy to navigate, I use it every day and it's multi faceted
Nachteile:
sometimes it takes a while for customer service
In Betracht gezogene Alternativen:
Very Disappointed with SPS Commerce. I was misled and miss directed
Kommentare: Any other company would have done the right thing, showing that they value their customer's business, and stood behind their actions and refunded the money and helped correct what they caused. SPS chose to ignore the problem, blame us for choosing their recommendation, not penalize their "vetted" partner or try to recover any monies spent or try to make it right, and ultimately kept every dollar spent even though those services were ultimately never set up. I'm not sure which of those scenarios or outcomes I could possibly find the most value in SPS when you asked me to reconsider and find the value in your services. Hopefully, that will help you find the values that we couldn't in SPS services.
Vorteile:
Full account termination notice was given in a timely manner to [SENSITIVE CONTENT HIDDEN] (customer service rep) in writing and over the phone. I have yet to receive a response from [SENSITIVE CONTENT HIDDEN] or your leadership team regarding how poorly we were treated, even after requesting one. It is clear SPS does not value our business, nor stand behind an awful software-recommendation handpicked by SPS for us, and part of their approved partners. SPS's recommendation cost our company over $50,000 for software that never worked and SPS services that were never used.
Nachteile:
Actually I found out that SPS never even bothered going through with the testing or certification of the automated service which we were paying for. Then to offer just credit for money paid just for the SPS automation and offer no compensation or offer to help obtain some kind of refund from their partner told me all I needed to know. I have documenting my experience as a whole and writing this review. Even your own typed words of "services can be canceled at any time throughout your term (up to 60 days prior to your renewal date)" is truly misleading and factually inaccurate. When you put in writing "any time throughout your term" it means "any time throughout your term", and limiting any times during the term means I really can't do it any time.
In Betracht gezogene Alternativen:
A Complete EDI Package
Kommentare: ROI on software was estimated at 2 years for full payback. Based on our time savings in processing EDI documents, reduction in VAN costs, ease in implementing new trading partners, and streamlined processes, ROI was met in only 12 months. As our company has grown, Vantage Point has been stable and provided the EDI infrastructure required for our sales growth. We went from 200,000 documents a year to over 1,000,000 annually within the past few years and the software has met and exceeded our expectations. In addition, we have been able to customize the software to meet our operational needs.
Vorteile:
Turnkey solution that was fairly painless to implement. Our company was up and running with 7 major trading partners within days. The software is customizable both from a user interface and enterprise perspective. Vantage Point provides options for the novice user/administrator up to the expert....allowing you to tailor your EDI infrastructure based on your organizational needs. Automated scheduling of EDI processes has reduced our cost of ownership and labor costs to process EDI documents. Tech support is both knowledgeable and responsive.
Nachteile:
Error message and exception processing for problem EDI documents can sometimes be cryptic. After years of use we have developed reporting to assist with this issue. Will take novice users a fair amount of time to be knowledgeable on how to decode document errors.
