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Was ist Freshsales?

Freshsales ist eine vollwertiges CRM & Lead Management Software für Hochgeschwindigkeits-Sales-Teams, vollgepackt mit Features wie integriertem Telefon, integrierte E-Mail, Benutzerverhalten-Tracking, Deal-Management, Reporting und vieles mehr.

Wer verwendet Freshsales?

Technologie, professionelle Dienstleister, Bildung, Immobilien, Gastgewerbe, Gesundheitswesen, E-Commerce, Einzelhandel, Unterhaltungselektronik, Telekommunikation, Finanzen und Buchhaltung, Versicherung.

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Du bist nicht sicher, ob Freshsales das Richtige ist? Mit einer beliebten Alternative vergleichen

Freshsales

Freshsales

4,5 (609)
9,00 €
Monat
Kostenlose Version
Kostenlose Testversion
135
21
4,4 (609)
4,4 (609)
4,4 (609)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
14,00 €
Monat
Kostenlose Version
Kostenlose Testversion
159
40
4,4 (2.151)
4,5 (2.151)
4,3 (2.151)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über Freshsales

Durchschnittliche Bewertung

Gesamt
4,5
Benutzerfreundlichkeit
4,4
Kundenservice
4,4
Funktionen
4,4
Preis-Leistungs-Verhältnis
4,4

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
66%
4
25%
3
5%
2
1%
1
2%
Duncan
Duncan
Content Strategist in Australien
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

An Excellent All-In-One CRM and EDM Platform

5,0 vor 9 Monaten

Vorteile:

Freshsales consolidates virtually every CRM and EDM function that my business needs. I've discontinued my Mailchimp and Zoho subscriptions as a result, and will probably continue cancelling some of my other subscriptions as Freshsales adds more features. The ease of use, capabilities, and value for money are, overall, excellent. I mostly use Freshsales for contact management, collecting self-reported attribution, and email marketing.

Nachteile:

As with many feature-dense products, there are some parts that are more polished/easier to use than others. I had a fair bit of trouble setting up certain automations, which was made more difficult because a lot of the documentation was out of date (I was saved by Freshworks' excellent support). I also had some trouble setting up self-reported attribution the way I wanted.

Humberto
COO in USA
Kosmetik, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

If you need support, look elsewhere

5,0 vor 3 Jahren

Kommentare: In short, great app, downright awful support

Vorteile:

Very easy to implement. Currently using FreshDesk, FreshCaller and FreshSales. Great integration, everything works quite well.

Nachteile:

As long as you do not need help from support, you will be fine. Every time that I have contacted support it has unfortunately been very disappointing. Even the most basic question takes an inordinate amount of time to get a response. Specific issue on FreshSales that really was upsetting is the fact that under the blossom program you get absolutely no reports, zero. In order to get reports, you have to upgrade to the next plan, garden. The cost per user goes from 12 to 25 if you are on the annual plan or 19 to 35 on the monthly. It is really hard to understand why some basic reports were not provided under blossom. Yes, the app is very useable without reports, however, if you are managing a team and want to see data across users, forget about it. You need reports and will have to migrate to the next plan up. I cannot stress the fact that the support is just simply not a priority for them, for many folks this could be the one thing that will force them to look somewhere else.

Syed
IT Business Partner in Saudi-Arabien
Logistik & Lieferkette, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Freshsales

5,0 vor 2 Monaten Neu

Kommentare: overall Fresh sales is very good and affordable CRM for companies looking for good CRM and very reasonable license pricing.

Vorteile:

very comprehensive CRM tool which covers all sales related activities, integrated with Freshdesk ticketing tool as well so you can monitor your clients' tickets also, license price is very good as compared to other crmCRMproducts.

Nachteile:

reporting and analysis is bit limited to filters and available options, plus reporting and making dashboard analysis is bit difficult for non-technical person and technical person like admin has to engage with sales team to teach them how to prepare your reports, graphical representations and dash boards.

Deborah
Marketing Director in USA
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Deeply regret signing up for Freshsales

1,0 letzten Monat Neu

Kommentare: I have never experienced customer service THIS bad before. Total and complete incompetence. We have been using Freshsales for about a year, and it's been nothing but glitchy and problematic. NOTHING is ever resolved, support tickets are left open for weeks, and their customer support team blames their issues on the customer instead of fixing the problem. Their customer support chat will fail mid-conversation, and then the whole chat history is lost. This has wasted HOURS of my valuable time and cost our business money. Freshworks' support team does not have any clue what they are talking about. In the rare chance you *can* get in touch with them, their "solutions" do not work, and when I show them how/why it doesn't work, they don't believe me. It is infuriating to have spent so much money and time on software that our business now relies on only for it to be a huge mistake.

Vorteile:

Right now, their lack of customer service is canceling out any benefits Freshsales might have had.

Nachteile:

Glitchy program and TERRIBLE customer service.

Martin
Founder in UK
Essen & Trinken, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Freshsales is excellent value for money

5,0 vor 3 Monaten

Kommentare: Excellent experience and now a core tool in our business development plans.

Vorteile:

Great pipeline set-up and reporting. Value for money is brilliant. Intuitive.

Nachteile:

Not as slick as some of the bigger brands and doesn't have fancy features.