Famly

Kommentare: Famly is great and a very helpful team behind the software! If they can't help you they will try everything to find an answer or solve the issue.
We would like to see our points for improvement (please see these in the cons section) still being put forward and changes made where you can.

Vorteile: Famly is very user friendly
Services users have nothing but positive things to say about this software. Communication has massively improved between all who use this service.
Great to have everything under one umbrella, not more than one app.
Overview of staffing, children and profiles.
If we have something we want added to the app, this is taken on board.
We are all very happy with it.

Nachteile: There is no 'out of office' for staff (messaging)
Documents section only accessible to staff. We would require a separate documents section for parents to see documents we upload and choose to share, for example Policies and Procedures.
If a child hasn't started but register and you make a mistake on the room moves this can be hard to amend without seeking help. Can this be made the same as children who are registered?
Can bookings lines automatically match room moves (keep room moves manual) without manually putting them in every time, this would help keep a track of children being in the right charge band?
Logs you out too quickly, we know this is a safety feature but can this be changed to suit the setting, no devices out with building for confidential issues.
Can you automatically select child who are signed in on a particular day to select all for posts about news or activities, instead of selecting each individual child.
Could we get a colour code/ letter in icon to differentiate between breakfast, AM/PM snack, lunch and tea?
Medication app like the meals so when we can notify parents when a child has had medication.
Can we have Child Development Milestones on the Child Development app as well as the curriculums.
Manager signature section in accidents/ incident forms (like witness/ other staff).
A function to draft accident/incident so this does not disappear if a manager cannot sign/send immediately.
Messages mark all as read/unread.
Bump posts to top of news feed.

Kommentare: I have found this software to be far better than what we were using before. It has made communication across different floors and shifts a lot easier. The visual nature of the way information is displayed for each 'room' of children has saved a great deal of time.

Vorteile: The sliders to show much food the children have eaten at meal/snack times is very useful.
It is great that you can add things to the menu to tailor it and make things quicker.
Easy to use.

Nachteile: Some parents have said that food amounts (e.g all, most, some) do not appear on iphones.
I find it hard to write group observations when the children have different assessments in EYFS and COEL (various ages). It would be useful if there was a way to 'copy' an observation so that you can keep the pictures and some content but leave the child and EYFS/COEL blank in order to tailor those to each child in the group.
Some children have a sleep limit. It would be amazing if this could be marked for children so that an alert goes off when they are due to be woken. Sometimes staff in the sleep room change and it can be hard calculating 7 different wake up times from the time each child has been marked to have fallen asleep.
It would be great to be able to upload more than one video in an observation.

Kommentare: Overall we have had a great experience the past year, we hope for a long and positive relationship.

Vorteile: The fresh layout and ease of use. Having everything in one place and the fact it is live and updated for everyone. The support is great, being able to use an online chat service to get any answers you need. Suggestions can be made and some are taken on board and implemented really quickly.

Nachteile: There are a few things we would like to change about the software that aren' t so easy for example the lists you can get are limited, the viewing is sometimes a bit awkward (not filling the page etc), it doesn't print very well. We'd also love to make it so if someone is trying tpo sign in and enter a pick up time later than their planned bookings, it throws up an error message.

Kommentare: Integrated childcare and invoicing platform.

Vorteile: Integrated solution for many childcare functions, with a simple user interface.

Nachteile: Features developed are often not completed to get full value from them, or development team don't have the resources to address what nurseries feel are key or urgent changes.

Kommentare: I can't fault the support from FAMLY when we have any problems. The app is so easy to use and such a great tool to share information with parents. Beautiful learning journeys for our children including videos that they will look back on.

Vorteile: We use the daily news feed to share their children's day with parents. This is a great tool to use and a conversation starter during collection with our older children and parents. Parents find it easy to share their children's interest and achievements with the parent observations and help with our in the moment planning.

Nachteile: Difficult to answer this as the things I don't like is the forecast. However I have not explored this and how it works so not sure I am set up correctly. It is on my to do list to ask for support on this.