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ClockShark
Was ist ClockShark?
ClockShark ist die führende Zeiterfassungs- und Planungssoftware für lokale Bauunternehmen, den Außendienst und Franchiseunternehmen, die eine einfachere Möglichkeit suchen, die Zeit der mobilen Mitarbeiter*innen zu erfassen, Lohn- und Gehaltsabrechnungen schnell und genau durchzuführen und die Auftragskosten zu verstehen. Über 4.000 Kund*innen haben Stundenzettel in Papierform durch eine Software ersetzt, die den Geschäftsbetrieb vereinfacht und die Buchhalter*innen zufriedenstellt. Verlass dich nicht auf Worte, starte noch heute mit der kostenlosen Testversion!
Wer verwendet ClockShark?
Bauunternehmen, Außendienst und Franchiseunternehmen, die sich von Arbeitszeitnachweisen in Papierform lösen möchten, aber feststellen, dass die meisten Zeiterfassungstools nicht für ihre Branche konzipiert sind. ClockShark wurde für dich entwickelt!
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ClockShark
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Bewertungen über ClockShark
Well Thought Out Product
Best App to save Time & maximise profits!!!!
Kommentare: First thing first-Cost, especially when companies allocate budgets for software. This is very affordable and more advanced that the regular apps/machines as the info generated is realistic & accurate especially with the GPS tool & "Geo-Fencing" abilities.
Vorteile:
First of all, the set up and training was super easy!!! I love that it can be used via both web & cell phones. This app tracks employees far beyond time-in and time-out. It also allows you to follow the total hours taken when completing tasks/projects with no hassle. The jobs, tasks and employees were all easily added and the reports are also the best and precise on hours for projects and employees. I am over the top satisfied that we have switched to ClockShark!!!
Nachteile:
So far, ClockShark actually meets our requirements at our company but if I had to pin point any additional wants, I would like further accounting systems to be linked to this one to create more expansive reports. Other than that, this is great for any company!!!
In Betracht gezogene Alternativen:
One of the most important tools for your company success
Kommentare: You want to save time and accomplish alot of works and manage your company successfully from A to Z from following up on employessand reports and payroll and over time and work location and working hours then you need clock shark .
Vorteile:
It made me identity the experienced and active workers that accomplish alot of work in ashort time by tracking time and business and there fore you can achieve alot of profit. It made work easier than before when making reports and payrolland additional working hours and thus the owner of any company can manage at successfully
Nachteile:
It needs educational videos that show how to use the existing features with all the skilland experience of any novice company owner if the person dose not know how to use the application he will not achieve full benefit from it . There is no arabic version as there are many arab business owners who can not use english spplication
Business cleaning
Kommentare: I liked how I was able to set schedules and see locations
Vorteile:
The ease of setting schedule my employees was amazin
Nachteile:
The difficulty in editing time. Or how it would clock people out without being told to
Terrible!
Kommentare: This application just did not work for us. It might work for a small service industry such as an HVAC or Plumbing company that doesn't do Prevailing Wage rates, but even then, the GPS is not reliable. We ran as fast as we could away from this application when our 1 year contract was up.
Vorteile:
The only good thing about the application is the scheduling section. We liked the drag and drop feature for either the employee or the job. Adding additional shifts and/or employees to a job was very easy as well.
Nachteile:
There are so many things we did not like about this application. 1. GPS IS UNRELIABLE! I could sit right at my desk, clock in, and it would show me clocking in 3 miles away. I have a new phone with great Verizon service. The GPS should have been accurate. Unfortunately, this happened to at least one or more employees on a daily basis. 2. No way to track Prevailing Wage. There is no way to set a prevailing wage rate for a job. I would have to manually go into the weekly time report and change and re-add the wages for those jobs. 3. REPORTS - The reports are AWFUL! No way to customize them other than the basic per job or per employee, and date. So many of them were useless, and none of them are accurate for us because of the fluctuation in prevailing wage rates. 4.0 CUSTOMER SERVICE was almost NON-EXSISTANT! After several months of asking for help with the GPS and Reports, we pretty much was ignored because they couldn't help us. I was asked repeatedly to rate them, and kept sending messages about the issues, but didn't get any reply. It took 6 months to get an automated e-mail reply for one of our inquiries.
Antwort von ClockShark
vor 4 Jahren
Hi Toni, thanks for your feedback and sorry to hear that ClockShark was not a good fit for your company. I've reviewed your account and the history of communications with the support team and your account rep. It seems that there were indeed some features that were particularly important to your company, that we did not have. I understand why this would be frustrating. As the CEO here, I'd like to go on the record though to state that as far as I can tell, nobody on our team failed to reply to you at any point and I do find extensive conversation history where our team worked closely with you to do our best to explain how things work, what the possibilities are, and confirm that we'd pass along your feature requests for consideration by the product team for possible future implementation. We wish we could build every feature every customer wants, we truly do. Unfortunately it's not possible. Regardless, I apologize for anything we did to cause you to feel bad about the experience.
In Betracht gezogene Alternativen:
Second time Customer for a Reason!!
Kommentare: I had worked for another similar company and implemented the program there, upon starting with this new company I thought it was worth using again because my experience with ClockShark the first time was amazing. Customer service is unparalleled, if I get stuck I send a message and within minutes someone helps me!! They've even sent me videos explaining how to do things!
Vorteile:
The ease of use and simplicity of the on-screen format make it less overwhelming than other software I've tried. It is easy to present to employees and overall very user friendly. The people that provide service are incredibly helpful and super friendly to me!! There is also no hard sell for anything, I'm hoping to grow the company and when I'm ready for the premium level I know it will be an easy switch but no one has ever tried to convince me I needed more than I have.
Nachteile:
I would like there to be perhaps, a server for picture and video attachments as my techs like this feature the best, being able to upload information this way so that they have it for the future as well as the rest of the team to view. You can attach pictures but the videos have given us a bit of issue and the size of the file allowed is a bit restrictive.
