von Tokeet3.5 / 5 95 Bewertungen
Wer nutzt diese Software?
Tokeet ist die perfekte Lösung für Immobilienbesitzer bis hin zu großen Immobilienverwaltern. Die innovative Kurzzeitmiet-Software spart Zeit und Geld.
Durchschnittliche Bewertung95 Bewertungen
- Gesamt 3.5 / 5
- Benutzerfreundlichkeit 3.5 / 5
- Kundenservice 3.5 / 5
- Funktionen 3.5 / 5
- Preis-Leistungs-Verhältnis 3.5 / 5
- Kostenlose Version Ja
- Kostenlose Testversion Ja, Kostenlose Testversion
Cloud, SaaS, Web
Mobile - iOS Native
Mobile - Android Native
24/7 (Live Vertreter)
Support während der Geschäftszeiten
Angaben zum Hersteller
- Gegründet 2015
Tokeet ist eine Komplettlösung, die das Vermietungsmanagement von der Anfrage bis zum Checkout vereinfacht. Es verfügt über einen integrierten Reservierungsmanager, Channel-Manager, Website-Builder und Automatisierungsmanager. Mit Tokeet kannst du Anfragen aus mehreren Marketingkanälen problemlos bearbeiten, Preise und Kalender synchronisieren, Gäste in Rechnung stellen, Zahlungen einlösen und vieles mehr!
Produkt und Service ist nur auf Englisch verfügbar.
- Gast-Kommentare / Bewertungen
- Gebühren- / Kommissionsmanagement
Die hilfreichsten Reviews für Tokeet
Bewertet am 7.1.2018
Best-in-class by far
⭐jason lee C.
These guys run their business as true professionals and build state-of-the-art, well-designed, modern software for both web and mobile.
I have evaluated over 10 vendors in this space, tested thoroughly at least 5, and found that Tokeet provided me the best-in-class solution to help me manage my properties on Airbnb and take the next step to scale the listings and drive more business through other channels.
Superb mobile app with great set of features
Superb calendar, with numerous ways to view reservations, check ins and check outs
Simplest way for cleaning crew to view check outs within any software I've seen thus far.
Web UI is modern, fresh, usable, best I've seen in this category
Superb messaging automation for communication
SMS triggers to guests included!
Automated website for reservations is up-to-par, and above average (I've still yet to really test it out)
Channel manager looks legit, although I'm only using for Airbnb at the moment
Support team is very responsive, and will go to many lengths to address issues.
Extras: great invoice system
Payments with Stripe AND Paypal are super easy to setup.
Owner Management Portal looks attractive as a feature, although I've not yet used.
They have Reports too, I've not yet used.
Guests management -- you can add in extras like additional emails, follow/up (i.e. star it), notes, flight info, etc.
Would be nice to see more work with their tasks for cleaning crew, to automate/sync tasks based on reservations. However, their check-out calendar day view is quite simple to view in the mobile app for the crew.
The Inquiry Inbox needs some work, it doesn't stay sync'd/refreshed to new messages all the time. They also have a Messages Feed, which needs to be integrated into the Inquiry Inbox better IMO -- not sure why they are separated views. However, at least I never miss a message with both views.
I was hoping to see more robust APIs, but then again, their feature list eventually was good enough such that I didn't need to write any additional API integrations calls as of yet.
Antwort des Softwareanbieters
von Tokeet an 3.4.2018
Thank you Jason for your great review and partnership! We are committed to making Tokeet the best vacation rental platform in the market today. We have been hard at work on a series of exciting additions and products--which we will start to roll out throughout 2018.
Bewertet am 7.3.2018
Tokeet is very sold property and channel management system with plenty of potential to improve and expand further
Customer Service is amazing
API Connections to Airbnb, Booking.com, Expedia.com and soon Homeaway works well
Automation Tools are time savers
Billing/Invoicing and Stripe/Paypal integration Tokeet is a powerful tool, but a bit raw and needs more development effort from developers to make proper. It has plenty of potential, but there are also some drawbacks:
-Website templates are limited and booking and viewing properties on mobile is hard to impossible;
-SEO support for website doesn't exist, but will be developed in 2018 sometime;
-Mobile version of Tokeet requires tweaking to make it workable and more user friendly, there are a few bugs such as manual blocked events are not shown on mobile version, etc;
-Alert system exist, but synchronization might be off on channels without any indication of the same on Tokeet's interface, unless someone will do quite a few clicking around. This is not right. Simply dangerous practice that might trigger double bookings; Customer support is top notch and amazingly efficient.
Help system is good, but not updated with recent changes. For now we are moving away from Tokeet web templates for now and into wordpress + tokeet widgets and hoping that changes requested and bugs/issue will be addressed promptly. We will update review as things will change/progress or not.
SEO hooks/tools are missing, but there are plans to add in 2018
Web Templates needs to be updated/improved, especially on mobile
Mobile App is hard to use
Written by using an outdated technology Angular
Critical issue indication needs to be improved
Submitted tickets/development items should have tracking info and deadline set (if possible)
Bewertet am 19.4.2018
Does what I want it to do and then some
Vorteile: I have one property with 5 units and I currently am listed on airbnb, vrbo, booking.com. With Tokeet, I feel much more confident about adding more channels and being able to keep up. I can't say yet that I'm earning more with it, but assuming multiplying channels is going to lead to increased occupancy, it should just be a matter of time. The APIs and calendar syncing with ICS calendars has been great for me. That was one of my biggest concerns and it has been working great. If calendar syncing was the only thing i was getting out of Tokeet, I would still continue to subscribe. The HELP is wonderful. For someone new to channel management, it made it much easier to get going and start using it meaningfully. I previously had Hotelrunner through Wix and it was dreadful; I can't imagine where I would end up had I kept going with that. By contrast, Tokeet help is meticulous and consistent; it is actually helpful, up to date, and you can get an answer on-the-fly from a live person via chat. I did sign up for the advanced webinar earlier on and no one showed up, but I didn't really feel like I needed it with the availability of such great self-serve support. The INTERFACE is clean and navigable. It's pretty easy to find things and the logic is followable. There have been a couple times where something didn't work or a feature I wanted wasn't available, but nothing earth shattering and some things either got fixed or fixed themselves. The ios APP is great. I suppose it depends a lot on what a person needs, but I like to use it for checking availability and it is great. I've never had it crash. Tokeet is obviously a well-thought-out product and I look forward to using it more and more.
Nachteile: The learning curve is steep, but that just is what it is. I haven't used all of the features but I look forward to learning and growing as I continue to use it. I have no plans to look at anything else.
Bewertet am 2.5.2019
Tokeet is a great buy.
Kommentare: My business has generally become more efficient in the way it operates, we have no booking conflicts, and everyone in the office has taken to it quickly. We also just started working with the Automata features, which looks like it's going to take a lot of weight off too.
Vorteile: They came highly recommended to me, and I am glad I listened. The price is a fraction of the other vacation rental software companies and the program is actually very well designed.
Nachteile: I'm gonna have to be boring and say "none". There is a slight learning curve, even coming from another channel manager, but that's to be expected really - it's about as easy as managing 20+ properties can ever be.
Bewertet am 15.1.2018
This app makes my life easier in a daily basis
- The graphics interface is great.
- Customer support is very responsive and helpful. Very good library of how-tos.
- The relation price-quality is excellent. At a very minimum price, it easily maintains my propriety synched across 6 platforms
- Reports are very useful, and the fact that not only it includes revenue but also expenses gives a great overview of how your propriety is performing.
- It seems that there is a continuous development of the app, based on the input of users, which is great because more functions can be antecipated.
The cons are details, in view of my overall experience, but here are some improvement points:
- When submitting expenses, the system should allow registering pdf of the bills and not only jpg, as most bills are nowadays sent by email in pdf format
- When entering reservations from the calendar screen, the "back" button directs to inquiries and not back to the calendar (where I actually was)
- Given that so much information is collected regarding guests, it would be great that reporting had a section where the audience is analysed (to help understand who is the audience, based on nationality, age groups, etc).
- it's a pity that the full synchronization (via API) only works for Airbnb, booking and expedia. It would be great to add more API connection possibilities with other popular channels.
- It would be awesome to add more functionality to the app, for example, seeing reportings and being able to check-in and check-out guests.