shopVOX

shopVOX

von TechVOX

Wer nutzt diese Software?

Custom manufacturing businesses such as sign shops, print shops, embroiderers, screen printers, trophy and award companies, and vehicle wrap shops.

Durchschnittliche Bewertung

162 Bewertungen
  • Gesamt 4.6/5
  • Benutzerfreundlichkeit 4.3/5
  • Kundenservice 4.6/5
  • Funktionen 4.5/5
  • Preis-Leistungs-Verhältnis 4.6/5

Produktinformationen

  • Startpreis 10,00 $/Monat
  • Kostenlose Version Nein
  • Gratis Testen Ja
  • Einsatz Cloud, SaaS, Web
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • TechVOX
  • http://www.shopvox.com/
  • Gegründet 2010

Über shopVOX

ShopVOX is a comprehensive web-based, easy to use management solution for custom fabricators.

Our solution includes everything you need to run your shop - sales lead tracking, quoting, work orders, purchase orders, job management and scheduling, online proof approvals, Quickbooks integration, business intelligence, online credit card payments through Authorize.net, and much more.

Perfect for
- Sign companies
- Printing companies
- Apparel companies
- Custom manufacturers
- Job shops

shopVOX Funktionen

Der Softwareanbieter hat diese Information nicht vervollständigt.
Der Softwareanbieter hat diese Information nicht vervollständigt.
  • "Best Fit" Auferlegung
  • Berechnungen mehrerer Versionen
  • Berechnungen vor/ nach einer Dienstleistung
  • Press & Run-Stilanalyse
  • Produktionsoptionen-Bewertung
  • Prozess-Tinten-Berechnung
  • Rabattverwaltung
  • Reinzeichnung-Schätzung
  • Schätzung der Buchbinderei
  • Schätzung des "besten Preises"
Der Softwareanbieter hat diese Information nicht vervollständigt.
  • Abrechnung & Rechnungsstellung
  • Angebote / Schätzungen
  • Arbeitsauftragsverwaltung
  • Auftragskostenrechnung
  • Auftragsmanagement
  • Einkauf
  • Job-Nachverfolgung
  • Kapazitätsmanagement
  • Qualitätskontrolle
  • Rückverfolgbarkeit
  • Terminplanung
  • Versand-Management
  • Angebote / Schätzungen
  • Berichterstattung / Analyse
  • Bestell-Management
  • ERP
  • Instandhaltungsmanagement
  • Integration in die Buchhaltung
  • MES
  • Materialbedarfsplanung MRP
  • Qualitätsmanagement
  • Sicherheitsmanagement
  • Versand-Management

Die hilfreichsten Reviews für shopVOX

Crucial tool for our business

Bewertet am 30.11.2018
Chris F.
Owner
Druck, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Great. I did try to set up SV by myself and quickly leaned on their team for help and they did! Helped me get all my products entered, materials, prices and workflows. From there used the training videos and tools to train the team and we were running in a week or two. Since the start of using SV in 2015 we continue to enjoy of the evolving and adding of features in SV. Its like Christmas sometimes when we learn of new updates in our shop! We will email out to the team and let them know of something new.

Vorteile: We love the solutions and flow that ShopVox brings to our company. With many different departments (apparel, sign shop, print shop, web dept, and vehicle wraps) and different workflows SV keeps us all moving along with ease and eliminates dropped orders or confusion in our team. We know what is going on and can access the details, proofs, notes, file names all in one place. Before ShopVox we used paper orders...NEVER again! If there was a change on the job or an update request we would have to waste time tracking down that piece or paper. If it got lost...forget about it! We would be in trouble. Now with SV its all in the system and can be accessed with ease by anyone on the team. I do not see how our company could have continued to grown 30% each year by not moving to SV.

Nachteile: I wish there was a more convienent collaboration/ messaging tool in app. We still use the notes and the email notifications are good. But one day I would like to see an option to reply to a message from my email and it go right back in app to the job. SMALL request I am watching for to be added on day.
Nothing in comparison of all that SV does do! We can tag other users for special notes, assign task and get notifications as needed.

Antwort des Softwareanbieters

von TechVOX an 6.6.2019

Thanks for the great review Chris!

Best Sign Shop Tool in the market so far...

Bewertet am 5.12.2019
Fernando C.
Executive Director
Druck, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Great experience, it has being a game changer for us in our work flow, when I heard other companies struggling with the same issues we use to struggle I can't hold myself, I have to tell them, you have to give them a shot.

Vorteile: That it has being upgrading and getting things easier and better every time. It never stops improving and the support team is super helpful all the time.

Nachteile: That their developing even though it has being quick, the need of specific companies hasn't being fully develop.

Antwort des Softwareanbieters

von TechVOX an 24.1.2020

Thanks for taking the time to leave a great review, Fernando. We love that you appreciate the updates and that shopVOX has been a game changer. Also thanks so much for telling others about shopVOX!! That's awesome.

Signage CRM system second to none

Bewertet am 5.11.2019
Karl L.
Director
Marketing & Werbung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: ShopVOX takes over the day to day administration of running the company, from managing sales leads, quotes, sales orders, projects, invoicing, automatically sending statements, product pricing with profit margins, materials, artwork approval, email sync, email templates, online support, monitor the team in real time, ability for customers to have their own login portal to view jobs, invoicing, artwork & order online... the list goes on! I've used a number of CRM systems and trained people on CRM systems for previous roles in the past and always the blown away with how good Shopvox works. 100% recommend to anyone, its a no brainier!

Vorteile: The ease of use. They have thought of everything you need and put it in a simple interface that's user friendly and easy to follow, its a powerful bit of kit they simplifies running a team of people / company.

Nachteile: There is not much not to like to be honest, I guess initially its a lot to get your head wrapped around, i.e setting up materials and products, but I think they have an on boarding option for this. But after that its plain sailing.

Antwort des Softwareanbieters

von TechVOX an 11.12.2019

Thanks Karl for the awesome review. We are so glad that you are blown away by shopVOX and are using so many of its features. We value you!

Overall a great product with the exception of Management Reporting which leaves much to be desired.

Bewertet am 4.11.2017
Randy F.
Owner
2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
3/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: * Relatively easy to setup and configure
* Powerful pricing and product development engine
* Quoting is straight forward and easy and consistent providing you have set up pricing/products properly
* Good customer support (would be excellent if it were 24/7 instead of 8/5). That being said, when I was having issues configuring the pricing module, my incident was rapidly escalated to the point where the owner (and I suspect chief software engineer) of shopVox called me personally and resolved my issue.

Nachteile: * shopVox provides 55 reports at the time of this writing, all of which are marginally useful on their own as there is no data aggregation
* shopVox reporting fails to provide a holistic view of an organization's Key Performance Indicators in a single Dashboard. The Business Intelligence screen is useful for the data it provides but it is not a true Dashboard.
* On the plus side, all of the data necessary to provide holistic reporting resides within and is easily extracted from shopVox via Excel downloads. Once the data has been downloaded you have to manually aggregate it to provide useful Management Reporting which is very time consuming and error prone.
* In order to resolve the shopVox reporting issues I resorted to writing my own Information Management and Reporting System (IMRS) which runs against the downloaded shopVox data mentioned above. The next evolution will be to replace the manual Excel data download process by incorporating shopVox API calls and running our IMRS directly against the shopVox data. That will be an entirely other review:)

Antwort des Softwareanbieters

von TechVOX an 15.11.2017

Wow - Randy thanks for the detailed feedback.

Our chat support is available 24hrs a day Monday through Friday - but you're right that our Success team members only work 8hrs a day.

I'm very curious about what reports you're putting together on your own - and would love to see if there's a way we can help you make that process easier.

If you're interested - please shoot me an email and we'll set up a time to speak.

All Inclusive Program That Takes Expertise to Use

Bewertet am 22.11.2019
Peggy H.
President
Druck, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The program works well for us most of the time. When we run into snags Shopvox's support is always available at almost any time.

Vorteile: You can load all of your products and materials into the program. Once you get everything setup it is easy to do your quotes and invoices in a timely manner.

Nachteile: We have not been able to get the e-mail portion of the program to work for us, because we do not have an outlook or gmail account. It works best with those email accounts. We thought we would get a program that would tell us what to charge. With Shopvox it is possible to include all of your costs, but you still need to come up with your own final price for a product that will make you a profit. I am finding that there is no magic wand that tells you how to be profitable.

Antwort des Softwareanbieters

von TechVOX an 9.1.2020

Peggy,

Thank you for your review. We are glad that quotes and invoices are easy to do now!! The more you use shopVOX, the easier it is to use and the more time you will save.

Lies weitere Bewertungen