Was ist shopVOX?

ShopVOX ist eine umfassende webbasierte Managementlösung für kundenspezifische Hersteller*innen.

Die Lösung umfasst alles, was du für den Betrieb deines Geschäfts benötigst: Lead-Verfolgung, Angebotserstellung, Arbeitsaufträge, Bestellungen, Auftragsmanagement und -planung, Online-Genehmigung für Korrekturabnahmen, Integration von QuickBooks, Business Intelligence, Online-Kreditkartenzahlungen über Authorize.net und vieles mehr.

Ideal für
– Schilderhersteller*innen
– Druckunternehmen
– Bekleidungsunternehmen
– Spezialanfertigungsunternehmen
– Job-Shops

Wer verwendet shopVOX?

Spezialanfertigungsunternehmen wie Schilderhersteller*innen, Druckereien, Stickereien, Siebdruckereien, Trophäen- und Auszeichnungsunternehmen sowie Fahrzeugwerkstätten.

Wo kann shopVOX bereitgestellt werden?

Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil)

Über den Anbieter

  • TechVOX
  • Ansässig in South San Francisco, USA
  • 2010 gegründet
  • Telefon-Support
  • 24/7 Live-Support
  • Chat

Erhältlich in diesen Ländern

Australien, Kanada, Vereinigte Staaten, Vereinigtes Königreich

Sprachen

Englisch

Über den Anbieter

  • TechVOX
  • Ansässig in South San Francisco, USA
  • 2010 gegründet
  • Telefon-Support
  • 24/7 Live-Support
  • Chat

Erhältlich in diesen Ländern

Australien, Kanada, Vereinigte Staaten, Vereinigtes Königreich

Sprachen

Englisch

shopVOX – Videos und Bilder

shopVOX Software - 1
shopVOX Software - 2
shopVOX Software - 3
shopVOX Software - 4
shopVOX Software - 5
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Videos zu shopVOX
shopVOX Software - 1
shopVOX Software - 2
shopVOX Software - 3
shopVOX Software - 4
shopVOX Software - 5

Kosten ähnlicher Produkte wie shopVOX vergleichen

shopVOX

99,00 $/Monat
Kostenlose Version
Gratis Testen
Nicht verfügbar
Kostenlose Version
Gratis Testen
Nicht verfügbar
Kostenlose Version
Gratis Testen
Nicht verfügbar
Kostenlose Version
Gratis Testen

shopVOX Funktionen

  • Abrechnung & Rechnungsstellung
  • Angebote / Schätzungen
  • Anpassbare Felder
  • Anpassbare Vorlagen
  • Audit Trail
  • Auftragskostenrechnung
  • Auftragsmanagement
  • Automatisierte Angebotserstellung
  • Automatisierte Terminplanung
  • Berichterstattung / Analyse
  • Bestell-Management
  • Drittanbieter-Integration
  • ERP
  • Elektronische Zahlungen
  • Erinnerungen
  • Inhalte planen
  • Integration in die Buchhaltung
  • Inventarverwaltung
  • Kalenderverwaltung
  • Kapazitätsmanagement
  • Kapazitätsplanung
  • Katalogisierung / Kategorisierung
  • Kontaktmanagement
  • Kundenspezifisches Branding
  • Lieferanten-Management
  • Material-Rechnung
  • Mitarbeitermanagement
  • Planung von Materialanforderungen
  • Preis- / Margen-Management
  • Preis- und Kostenkalkulationen
  • Preismanagement
  • Produktionsplanung
  • Produktkonfigurator
  • Qualitätsmanagement
  • Rabattmanagement
  • Rückverfolgbarkeit
  • Schätzung
  • Terminplanung
  • Versand-Management
  • Werkzeuge zur Zusammenarbeit
  • Zugriffskontrollen / Berechtigungen

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Bewertungen über shopVOX

Durchschnittliche Bewertung

Gesamt
4,6
Benutzerfreundlichkeit
4,3
Kundenservice
4,7
Funktionen
4,5
Preis-Leistungs-Verhältnis
4,6

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
74%
4
22%
3
1%
2
1%
1
2%
Chris F.
Chris F.
Owner in USA
Verifizierter Nutzer auf LinkedIn
Druck, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Crucial tool for our business

5 vor 3 Jahren

Kommentare: Great. I did try to set up SV by myself and quickly leaned on their team for help and they did! Helped me get all my products entered, materials, prices and workflows. From there used the training videos and tools to train the team and we were running in a week or two. Since the start of using SV in 2015 we continue to enjoy of the evolving and adding of features in SV. Its like Christmas sometimes when we learn of new updates in our shop! We will email out to the team and let them know of something new.

Vorteile:

We love the solutions and flow that ShopVox brings to our company. With many different departments (apparel, sign shop, print shop, web dept, and vehicle wraps) and different workflows SV keeps us all moving along with ease and eliminates dropped orders or confusion in our team. We know what is going on and can access the details, proofs, notes, file names all in one place. Before ShopVox we used paper orders...NEVER again! If there was a change on the job or an update request we would have to waste time tracking down that piece or paper. If it got lost...forget about it! We would be in trouble. Now with SV its all in the system and can be accessed with ease by anyone on the team. I do not see how our company could have continued to grown 30% each year by not moving to SV.

Nachteile:

I wish there was a more convienent collaboration/ messaging tool in app. We still use the notes and the email notifications are good. But one day I would like to see an option to reply to a message from my email and it go right back in app to the job. SMALL request I am watching for to be added on day. Nothing in comparison of all that SV does do! We can tag other users for special notes, assign task and get notifications as needed.

Antwort von TechVOX

vor 3 Jahren

Thanks for the great review Chris!

Gary F.
Director of Operations in USA
Druck, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Game Changer

4 vor 2 Jahren

Vorteile:

So many things to like and big upgrades from our current software. - Estimating is a great feature. Takes a good bit of work to setup initially, but the long term benefits will be totally worth the effort. - Love the job board and the way jobs are tracked through each step of the process. Gives us the ability to see exactly where jobs are which results in fewer status update phone calls from our PMs. They can get the info they need in a few clicks. - The analytics are great. We use Quickbooks and have never been able to look at this much info about the status of our shop. How many quotes are out there, how many have gone to production this week (or this month), how many quotes have converted to orders and much more. Makes my job easier when looking at sales. - Just the fact that basically our whole shop is in one piece of software. Accounting, estimating, purchasing, production management in one browser window.

Nachteile:

- Would like to see more options in the estimating area for custom signage. The ability to price signs with multiple pieces, such as "faceplate" and "backplate" will be huge for us. I think this is being developed. - This is picky, but just some general UI tweaks would be nice. When you bring up the job page everything gets a bit squished and hard to read.

Antwort von TechVOX

vor 2 Jahren

Gary, thanks for the detailed review! We are so happy that you are benefiting from shopVOX's estimating feature, Quickbooks integration and many other features!

Randy F.
Owner in USA
2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Overall a great product with the exception of Management Reporting which leaves much to be desired.

3 vor 5 Jahren

Vorteile:

* Relatively easy to setup and configure * Powerful pricing and product development engine * Quoting is straight forward and easy and consistent providing you have set up pricing/products properly * Good customer support (would be excellent if it were 24/7 instead of 8/5). That being said, when I was having issues configuring the pricing module, my incident was rapidly escalated to the point where the owner (and I suspect chief software engineer) of shopVox called me personally and resolved my issue.

Nachteile:

* shopVox provides 55 reports at the time of this writing, all of which are marginally useful on their own as there is no data aggregation * shopVox reporting fails to provide a holistic view of an organization's Key Performance Indicators in a single Dashboard. The Business Intelligence screen is useful for the data it provides but it is not a true Dashboard. * On the plus side, all of the data necessary to provide holistic reporting resides within and is easily extracted from shopVox via Excel downloads. Once the data has been downloaded you have to manually aggregate it to provide useful Management Reporting which is very time consuming and error prone. * In order to resolve the shopVox reporting issues I resorted to writing my own Information Management and Reporting System (IMRS) which runs against the downloaded shopVox data mentioned above. The next evolution will be to replace the manual Excel data download process by incorporating shopVox API calls and running our IMRS directly against the shopVox data. That will be an entirely other review:)

Antwort von TechVOX

vor 5 Jahren

Wow - Randy thanks for the detailed feedback. Our chat support is available 24hrs a day Monday through Friday - but you're right that our Success team members only work 8hrs a day. I'm very curious about what reports you're putting together on your own - and would love to see if there's a way we can help you make that process easier. If you're interested - please shoot me an email and we'll set up a time to speak.

Aurélie D.
Assistante commerciale in Frankreich
Design, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

A very comprehensive tool

5 vor 4 Monaten

Kommentare: Shopvox is an excellent software that we have already used several years ago. We had stopped for compatibility issues with French law.
But we couldn't find a tool that was as efficient for either pricing or scheduling, so we opted to go back to Shopvox and reconfigure everything from scratch. Our margin is better, we save a lot of time, we are delighted!

Vorteile:

Ease of making quotes . Calculated prices are good No possible error on the area calculation

Nachteile:

Many functions are not translated into our language, which limits us the possibilities of use, especially for technical terms. Some specific support requests take a long time to process

Glen M.
Sales Director in UK
Design, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

SV Experience so far...

5 vor 2 Jahren

Kommentare: SV has been excellent from the start. Set up and installation was simple and with a bit of playing it has been developed into a solution for our business. There are lots of features and opportunities we can progress with and we are finding opportunities and ideas as we continue the development of the system. The remote support has been great, however I think with the vast array of products and offerings SV has, potentially a local UK based agent to help with set up and training would be helpful as sometimes peoples learning hobbits are different etc.

Vorteile:

The facility to run all of our sales and production operations from one system, working online is superb. CRM and quotations combined with scheduling and production stages help to provide a clear and accurate picture of all communications and projects within the business.

Nachteile:

Sometimes being able to view multiple sections would benefit instead of having to go in and out of fields etc. But apart from that the system offers everything we need to operate effectively and efficiently.

Antwort von TechVOX

vor 2 Jahren

Glen, thanks for the great review! We are so happy that shopVOX is of great value for your shop and that you are using so many of it's features! Keep trying new ones!