Wer verwendet shopVOX?

Custom manufacturing businesses such as sign shops, print shops, embroiderers, screen printers, trophy and award companies, and vehicle wrap shops.

Was ist shopVOX?

ShopVOX is a comprehensive web-based, easy to use management solution for custom fabricators.

Our solution includes everything you need to run your shop - sales lead tracking, quoting, work orders, purchase orders, job management and scheduling, online proof approvals, Quickbooks integration, business intelligence, online credit card payments through Authorize.net, and much more.

Perfect for
- Sign companies
- Printing companies
- Apparel companies
- Custom manufacturers
- Job shops

shopVOX – Details

TechVOX

http://www.shopvox.com/

Gegründet 2010

shopVOX – Preisübersicht

shopVOX ist verfügbar ab 10,00 $/Monat. shopVOX bietet keine Gratisversion, aber eine kostenlose Testversion. Weitere Preisinformationen für shopVOX findest du unten.

Startpreis

10,00 $/Monat

Kostenlose Version

Nein

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

24/7 (Live Vertreter)

Support während der Geschäftszeiten

Online

shopVOX Funktionen

Angebotserstellung Software

Der Softwareanbieter hat diese Information nicht vervollständigt.

Der Softwareanbieter hat diese Information nicht vervollständigt.

"Best Fit" Auferlegung
Berechnungen mehrerer Versionen
Berechnungen vor/ nach einer Dienstleistung
Press & Run-Stilanalyse
Produktionsoptionen-Bewertung
Prozess-Tinten-Berechnung
Rabattverwaltung
Reinzeichnung-Schätzung
Schätzung der Buchbinderei
Schätzung des "besten Preises"

Der Softwareanbieter hat diese Information nicht vervollständigt.

Abrechnung & Rechnungsstellung
Angebote / Schätzungen
Arbeitsauftragsverwaltung
Auftragskostenrechnung
Auftragsmanagement
Einkauf
Job-Nachverfolgung
Kapazitätsmanagement
Qualitätskontrolle
Rückverfolgbarkeit
Terminplanung
Versand-Management
Angebote / Schätzungen
Berichterstattung / Analyse
Bestell-Management
ERP
Instandhaltungsmanagement
Integration in die Buchhaltung
MES
Materialbedarfsplanung MRP
Qualitätsmanagement
Sicherheitsmanagement
Versand-Management

shopVOX – Nutzerbewertungen

Zeigt 5 von 170 Nutzerbewertungen

Gesamt
4.6/5
Benutzerfreundlichkeit
4.3/5
Kundenservice
4.6/5
Funktionen
4.5/5
Preis-Leistungs-Verhältnis
4.6/5
Chris F.
Owner
Druck, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 30.11.2018

"Crucial tool for our business"

Kommentare: Great. I did try to set up SV by myself and quickly leaned on their team for help and they did! Helped me get all my products entered, materials, prices and workflows. From there used the training videos and tools to train the team and we were running in a week or two. Since the start of using SV in 2015 we continue to enjoy of the evolving and adding of features in SV. Its like Christmas sometimes when we learn of new updates in our shop! We will email out to the team and let them know of something new.

Vorteile: We love the solutions and flow that ShopVox brings to our company. With many different departments (apparel, sign shop, print shop, web dept, and vehicle wraps) and different workflows SV keeps us all moving along with ease and eliminates dropped orders or confusion in our team. We know what is going on and can access the details, proofs, notes, file names all in one place. Before ShopVox we used paper orders...NEVER again! If there was a change on the job or an update request we would have to waste time tracking down that piece or paper. If it got lost...forget about it! We would be in trouble. Now with SV its all in the system and can be accessed with ease by anyone on the team. I do not see how our company could have continued to grown 30% each year by not moving to SV.

Nachteile: I wish there was a more convienent collaboration/ messaging tool in app. We still use the notes and the email notifications are good. But one day I would like to see an option to reply to a message from my email and it go right back in app to the job. SMALL request I am watching for to be added on day.
Nothing in comparison of all that SV does do! We can tag other users for special notes, assign task and get notifications as needed.

Antwort des Softwareanbieters

von TechVOX an 6.6.2019

Thanks for the great review Chris!

  • Quelle des Nutzers 
  • Bewertet am 30.11.2018
David B.
Managing Director
Design, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 6.3.2020

"Modulex Ontario"

Kommentare: Shopvox has been very easy to learn and navigate. There have been some issues making changes, and creating specific reports, but overall, a great platform. There have been some bugs with reports and BI but for day to day quotes, order processing, invoicing and reporting, it has been great.

Vorteile: Cross referencing data through searches, and related tabs, along with reports and lists. Ability to expand uses for production, web ordering, inventory, time management/tracking for production and more.

Nachteile: Limited CRM (Sales) platform with less reporting for this area of business. Custom reports can be complicated and convoluted.
Setting up and using the 'Job and Production' segment can be time consuming and can become more time consuming than value for the data entry.

Antwort des Softwareanbieters

von TechVOX an 31.3.2020

Thanks for the awesome review. We are so pleased that you are satisfied with shopVOX for your day to day tasks We are constantly improving the software and love suggestions.

  • Quelle des Nutzers 
  • Bewertet am 6.3.2020
Fernando C.
Executive Director
Druck, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 5.12.2019

"Best Sign Shop Tool in the market so far..."

Kommentare: Great experience, it has being a game changer for us in our work flow, when I heard other companies struggling with the same issues we use to struggle I can't hold myself, I have to tell them, you have to give them a shot.

Vorteile: That it has being upgrading and getting things easier and better every time. It never stops improving and the support team is super helpful all the time.

Nachteile: That their developing even though it has being quick, the need of specific companies hasn't being fully develop.

Antwort des Softwareanbieters

von TechVOX an 24.1.2020

Thanks for taking the time to leave a great review, Fernando. We love that you appreciate the updates and that shopVOX has been a game changer. Also thanks so much for telling others about shopVOX!! That's awesome.

  • Quelle des Nutzers 
  • Bewertet am 5.12.2019
Randy F.
Owner
2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    3/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    8/10
  • Quelle des Nutzers 
  • Bewertet am 4.11.2017

"Overall a great product with the exception of Management Reporting which leaves much to be desired."

Vorteile: * Relatively easy to setup and configure
* Powerful pricing and product development engine
* Quoting is straight forward and easy and consistent providing you have set up pricing/products properly
* Good customer support (would be excellent if it were 24/7 instead of 8/5). That being said, when I was having issues configuring the pricing module, my incident was rapidly escalated to the point where the owner (and I suspect chief software engineer) of shopVox called me personally and resolved my issue.

Nachteile: * shopVox provides 55 reports at the time of this writing, all of which are marginally useful on their own as there is no data aggregation
* shopVox reporting fails to provide a holistic view of an organization's Key Performance Indicators in a single Dashboard. The Business Intelligence screen is useful for the data it provides but it is not a true Dashboard.
* On the plus side, all of the data necessary to provide holistic reporting resides within and is easily extracted from shopVox via Excel downloads. Once the data has been downloaded you have to manually aggregate it to provide useful Management Reporting which is very time consuming and error prone.
* In order to resolve the shopVox reporting issues I resorted to writing my own Information Management and Reporting System (IMRS) which runs against the downloaded shopVox data mentioned above. The next evolution will be to replace the manual Excel data download process by incorporating shopVox API calls and running our IMRS directly against the shopVox data. That will be an entirely other review:)

Antwort des Softwareanbieters

von TechVOX an 15.11.2017

Wow - Randy thanks for the detailed feedback.

Our chat support is available 24hrs a day Monday through Friday - but you're right that our Success team members only work 8hrs a day.

I'm very curious about what reports you're putting together on your own - and would love to see if there's a way we can help you make that process easier.

If you're interested - please shoot me an email and we'll set up a time to speak.

  • Quelle des Nutzers 
  • Bewertet am 4.11.2017
Tiffany H.
Co-Owner
Druck, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 13.12.2019

"Couldn't function without it"

Kommentare: Our overall experience has been positive. We can do all of our quoting, invoicing, tract our material usage and make sure our time is accounted for. We print our monthly reports from it in order to file sales tax, and we are very happy. We use it everyday and plan on using everyday in the future.

Vorteile: The ease of use. Being able to build accurate products and make sure we are getting paid the correct amount for our output. The fact that we can calculate our time and not have to guess on pricing, gives our costumers the confidence that when they come to us time and time again they know they are being treated right.

Nachteile: There are many features we need to implement more. As a newer business we haven't been able to carve out the time. But as we are using it now, I can't really give any cons. It has served us well.

Antwort des Softwareanbieters

von TechVOX an 24.1.2020

Thanks for the great review Tiffany. That's awesome that you are giving more accurate quotes with shopVOX! One huge reason shopVOX was created!!
Yes, there are a lot of shopVOX features that will greatly benefit your shop. For very busy shops that don't have much time to explore them, we recommend that you try a new feature every month. By the end of the year, you will have 12 more areas of your shop more organized and you will have more time!! :)

  • Quelle des Nutzers 
  • Bewertet am 13.12.2019