BugReplay

BugReplay

von BugReplay

Wer verwendet BugReplay?

Web Developers, QA Engineers, Security Researchers, Product Managers & Customer Support Representatives

Was ist BugReplay?

Bug reporting tool that captures a screencast of the user's actions synced with network traffic, JavaScript Logs and other browser data

BugReplay – Details

BugReplay

https://www.bugreplay.com/

Gegründet 2015

BugReplay – Kostenübersicht

BugReplay bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von BugReplay ist ab 7,00 $/Monat verfügbar.

Startpreis

7,00 $/Monat

Kostenlose Version

Nein

Gratis Testen

Ja

Einsatz

Installiert - Mac

Cloud, SaaS, Web

Installiert - Windows

Training

Dokumentation

Kundenbetreuung

24/7 (Live Vertreter)

Support während der Geschäftszeiten

Online

BugReplay Funktionen

Bug Tracking Tools
Audit Trail
Aufgabenmanagement
Kollaboration
Rückstand-Management
Ticket-Management
Workflow-Management

BugReplay – Nutzerbewertungen

Zeigt 2 von 2 Nutzerbewertungen

Gesamt
5/5
Benutzerfreundlichkeit
4/5
Kundenservice
5/5
Funktionen
4,5/5
Preis-Leistungs-Verhältnis
5/5
Katherine K.
Administrator
Schreiben & Editieren, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 12.2.2020

"Saved Me Time, The Most Valuable Thing"

Kommentare: We have a branch that is currently creating a software product for public use, and BugReplay has been invaluable in helping test and find the bugs in that product. Our whole dev team are huge fans, as am I!

Vorteile: It saves me so much time for debugging and getting our products fixed. Instead of the old debugging process, which was: ping the developer, ask them to remote into my computer, try and recreate the bug, fail a couple of times, finally recreate it, have them dig into the logs and figure out why and where it was happening, and then finally fix it. Now I just click a button, record the bug, fill out some details, and send it in.

Nachteile: From my perspective, there aren't a lot of cons to this software, more nitpicky things. At first, I didn't like the lack of integrations but over the last couple of months they've added more of my favorites (like Zapier) so I can't complain there. Their customer service is also excellent and thoroughly answers my questions too. I could do with more blog posts though - those are always fun, but infrequent!

  • Quelle des Nutzers 
  • Bewertet am 12.2.2020
Dominik F.
Product
Computer-Software, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    Nicht bewertet
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    7/10
  • Quelle des Nutzers 
  • Bewertet am 7.8.2019

"Need to have for modern software teams"

Vorteile: Simplified and improved our interactions from the entire team, when interacting with Engineering. Helped us streamline how we resolve issues and reproduce them + makes every engineer's job much easier: they now have the data to understand what was going on for users. Works well in combination with tools like Logrocket or Fullstory

Nachteile: The speed of creating a snippet can be improved (from processing + number of clicks), but that's minor

  • Quelle des Nutzers 
  • Bewertet am 7.8.2019