My Tours

My Tours

von OnCell

Wer verwendet My Tours?

Kultur- und Kulturerbeorganisationen, Bus- und Kreuzfahrtunternehmen, Hotels, Fahrradvermietfirmen.

Was ist My Tours?

Engagiere deine Besucher mit der führenden mobilen App-Plattform für Tourismus, Kultur und Kulturerbe.

My Tours – Details

OnCell

https://www.mytoursapp.com

Gegründet 2009

My Tours – Preisübersicht

My Tours ist verfügbar ab 2.295,00 $. My Tours bietet keine Gratisversion, aber eine kostenlose Testversion. Weitere Preisinformationen für My Tours finden Sie unten.

Startpreis

2.295,00 $

Kostenlose Version

Nein

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Live Online

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

My Tours Funktionen

Museumssoftware
Ausstellerverwaltung
Geschenkeladen-POS
Inkasso-Management
Kartenverkauf
Mitgliedschaft-Management
Subventions-Management
Veranstaltungsmanagement
Versicherungsmanagement

My Tours – Nutzerbewertungen

5 von 18 Nutzerbewertungen angezeigt

Gesamt
4.8/5
Benutzerfreundlichkeit
4.8/5
Kundenservice
5/5
Funktionen
4.6/5
Preis-Leistungs-Verhältnis
4.9/5

My Tours has significantly enhanced our visitor experience, saved money, and made tours easier

Bewertet am 8.11.2017
Cody H.
Senior Director, Collections and Interpretation
51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis

Vorteile: How easy it is to add and maintain content to deliver a polished, professional, and customized app without requiring specialized skills or outside contractors. This app has greatly improved the way we deliver tours and reduced our costs (both direct expenses and staff time).

Nachteile: There are limitations in the tour building interface (most notably the ability to move individual stops between tours) but there are reasonable work-arounds and the developer is highly responsive with support and regular improvements.

Antwort des Softwareanbieters

von Authentic an 9.11.2017

Stay tuned on the ability to move stops between tours!

The support team at My Tours is agile, accommodating, helpful, and connected with our project goals!

Bewertet am 19.12.2017
Jean pierre C.
Board Member
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Ease of project development; excellent look and feel; great support; overall very good experience.

Vorteile: The app was easy to use from the back end (intuitive) and allowed for all the features we were looking for in our walking tour project: off-line use, GPS location, audio files, video, photo, etc.

Nachteile: We didn't have the posibility of providing permissions to "add only", "delete spots", "edit text" or "view only" on the back end which hurt us a bit when one of our content developers over thought some things and deleted where they should not have. It made it a bit hard to go back and find what connect had been on the deleted spots. Perhaps a 5 day "reactivation" of deleted spots could be a useful option if a mistake is made. But then again the error was a human one and not that of My Tours. Hard to develop out every potential for human error/misunderstanding. Each spot (primary or secondary) only allowed for one audio recording. We often wanted more than one and had to find away around that by creating secondary spots just to house additional audio content like interviews).

The ideal platform for your walking tour!

Bewertet am 10.10.2016
Alan F.
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis

Kommentare: I almost never write reviews of any kind, but I feel compelled to do so in this case because of my outstanding experience with MyTours. Their tour builder is designed for simplicity and ease-of-use, with an intuitive interface and quick learning curve. But this doesn't mean that they've sacrificed functionality. Every feature that I could imagine is included in the basic product, and you're not forced to upgrade to a premium version to get the job done. I can't say enough good things about their technical support. Frankly, I was a bit skeptical about the responsiveness I might receive from halfway around the globe (I'm in California). But I always got a timely and complete response to every inquiry. I also never felt that they were talking down to me if I asked a simple first-time-user question. MyTours also took care of every aspect of the process of releasing my walking tour. They advised me on how to sign up for Apple and Google developer programs. Then they handled the technical details so that I could focus on creating my content. From my initial contact with the founder and CEO Glen Barnes, through the development and release of my walking tour and beyond, my experience has been top notch. I have already recommended MyTours to a neighboring community who are in the early selection process, and will continue to do so in the future.

Antwort des Softwareanbieters

von Authentic an 11.10.2016

Thanks for the great review Alan. We love seeing projects like yours come to life!

Overall amazing, great customer support and a good cms to build the tours.

Bewertet am 23.4.2018
Martijn N.
Project employee
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Great CMS to build nice tours for our museum visitors.

Vorteile: The CMS to build the tours and the customer support. customer support was of great help for the museum.

Nachteile: Ther is no option to automatically draw lines between locations, so that users can navigate easily. It might also be a good idea to have an explanation section for the symbols in the app, especially for our museum because a lot of our visitors are older people.

Antwort des Softwareanbieters

von Authentic an 29.4.2018

Thanks for the fab review! You can draw lines between locations using the polylines feature and add an explanation of symbols in the information pages. Our Customer Success Manager will contact you with more details.

Great software and support and works really well with my application

Bewertet am 20.3.2018
Gary P.
Cartographer
Erholungseinrichtungen & -dienstleistungen, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Easy to use and has lots of features

Vorteile: Tracks and stops that can be mapped and work offline. Users love how they can ride the trails and it can work without cellular service using mobile GPS.

Nachteile: To edit a tour it takes 3-5 minutes to open up to edit the tour. Real fast to save and approve but very slow on opening up the edit session.