Wer nutzt diese Software?

Focus POS is focused on providing a system that streamlines the processes of a restaurant and giving it access to control labor costs, inventory and more.

Durchschnittliche Bewertung

9 Bewertungen
  • Gesamt 3 / 5
  • Benutzerfreundlichkeit 3 / 5
  • Kundenservice 2 / 5
  • Funktionen 2.5 / 5
  • Preis-Leistungs-Verhältnis 2.5 / 5

Produktdetails

  • Preisinformationen Contact Focus POS Systems for pricing details.
  • Kostenlose Version Nein
  • Kostenlose Testversion Nein
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native

Angaben zum Hersteller

  • Focus POS Systems
  • http://www.focuspos.com
  • Gegründet 1990

Über Focus Restaurant POS Software

Restaurant POS system that manages delivery, table service, kitchen, inventory, and other processes.

Focus Restaurant POS Software Funktionen

  • Berichterstattung / Analyse
  • Geschenkkarten-Management
  • Getrennte Kontrollen
  • Inventarverwaltung
  • Kontrollen aufteilen
  • Liefermanagement
  • Mobiler Zugriff
  • Online-Bestellung
  • Tabellenverwaltung
  • Treueprogramm
  • Trinkgeld-Management

Die hilfreichsten Reviews für Focus Restaurant POS Software

Focus POS is junk - Avoid

Bewertet am 23.8.2018
Jeff H.
Owner
Restaurants, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
2/5
Gesamt
2 / 5
Benutzerfreundlichkeit
1 / 5
Eigenschaften & Funktionalitäten
1 / 5
Kundenbetreuung
1 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Avoid at all cost. After 4 years, and spending amount in fees and hardware, we are abandoning this dinosaur. If you want to feel like Back to The Future is playing in your local theater, then this is the software for you. But if you want modern interfaces, and expanded feature set that is intuitive and easy to train your staff on, this is NOT your software. Avoid. I've directed the development of software for 20 years, and this software is bloated and largely useless compared to other options we have in 2018.

Vorteile: There's very little to like about this software but if it is working correctly, it handles high volume transactions well. Pretty much any baseline POS will do this, so it's hardly a ringing endorsement.

Nachteile: It's dated. Maybe design and developed circa 1988. Promised free updates and enhancements - none of which have been material in 4 years. Pay extra for everything, support, features, remote access, loyalty, etc. You name it, it is an add on. The software and company are likely going out of business soon. You need 50-100 hours of training just to navigate how to extract a report from the system. There are layers of features nested in super complex screens and this software clearly has not even attempted a modern makeover and has been far surpassed by nearly every major POS and all cloud based ones.

Focus POS - Disappointing Service & Product

Bewertet am 22.1.2019
Verified Reviewer
Owner
Restaurants, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
3/5
Gesamt
3 / 5
Benutzerfreundlichkeit
2 / 5
Eigenschaften & Funktionalitäten
1 / 5
Kundenbetreuung
2 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Customer service, including owner of the company can't be bothered with their customers, once they have sold them the product. They are not patient with unresolved issues and often just say, oh well, things happen or often like to revert to improper training of staff on issues that we have no control over. They want their money yesterday and they don't want to hear from you. I would not recommend this company merely because of bad customer service and tech support.

Vorteile: Easy but no upgrades and does not have layers of ability for programming extensive menu with modifications for large scale restaurants/markets.

Nachteile: Always glitches in the system... won't allow dates, system randomly changes dates when attempting to run reports, retrieves old frames when not requested. Items disappear that have been programmed.

Worst Customer Service yet!

Bewertet am 5.2.2019
David A.
Owner
Restaurants, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
3/5
Gesamt
2 / 5
Benutzerfreundlichkeit
2 / 5
Eigenschaften & Funktionalitäten
1 / 5
Kundenbetreuung
1 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: This was our first POS so we don't have much to compare it to. But the service is the worst. Out of all the contractors we deal with this one gets the gold medal for terrible service. They can't be bothered to do anything in a timely manner, charge you for every little thing they do, send invoices late and call non stop to get their money, and they charge a monthly fee to do absolutely nothing. They seriously act like you are calling them at 3 am for no reason when you call for anything. They suck.

Vorteile: Not much. It isn't difficult to use, and has a few features that are nice.

Nachteile: The service is just awful. Nothing gets done in a timely manner.

RSPOS in Florida delivered the best experience ever with Focus POS. All the features are amazing .

Bewertet am 22.6.2017
Carlos O.
Owner
Essen & Trinken, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Transformed my almost 45 minute closing time and reconciliation to a 10 minute procedure. Sales on my phone app without me being there all the time. Alerts from the restaurant automatically when something doesnt work, or someone gives a discount or voids something.

Vorteile: I was looking for a simple software and also affordable. This company went above and beyond the call of duty to have my menu and digital menu screens built within 3 days after another company could not deliver what was promised. Focus Pos has many more options and integrations that I could have ever imagined. I even have the pos integrated to my security cameras which RSPOS also Installed.

Nachteile: Sometimes they don't even charge me for the support calls if they are simple and quick fixes.

FOCUS

Bewertet am 28.12.2018
Kristina L.
Asst. Manager
Restaurants, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: It's very simple to use...Everything is laid out in such a way that it's almost impossible not to understand it

Nachteile: I feel there could have been a better layout on pulling sales reports

Lies weitere Bewertungen