Wer nutzt diese Software?

Small Local Businesses: Physical Therapy, Chiropractic and Dentistry Clinics, Restaurants, Hotels, Coffee Shops, Pet Stores

Durchschnittliche Bewertung

3 Bewertungen
  • Gesamt 5 / 5
  • Benutzerfreundlichkeit 5 / 5
  • Kundenservice 5 / 5
  • Funktionen 5 / 5
  • Preis-Leistungs-Verhältnis 5 / 5

Produktdetails

  • Startpreis 29,00 $/Monat
  • Kostenlose Version Ja
  • Kostenlose Testversion Ja
  • Einsatz Cloud, SaaS, Web
  • Training Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • 5StarRocket
  • http://5starrocket.com
  • Gegründet 2014

Über 5StarRocket

Stay on top of your online reputation.

Our online review management platform features allow you to stay in control of your reputation with review management software.

Whether you are focused on Google star ratings, Facebook, (or any other platform), we've got the tools you need for review management, and the support team to help you achieve your brand reputation goals. Getting more great reviews should be easy, even if you've tried other platforms unsuccessfully in the past. We can help.

5StarRocket Funktionen

  • Dashboard
  • Empfindungsanalyse
  • Kampagnenmanagement
  • Negatives Feedback Management
  • Nutzerbewertungs-Anfrage
  • Nutzerbewertungs-Notifikation
  • Reaktions-Management
  • Teilen in sozialen Medien
  • Überprüfung bewerten

Die hilfreichsten Reviews für 5StarRocket

Astounding Results

Bewertet am 22.9.2016
Brent D.
Owner
Gesundheit, Wellness & Fitness, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: When my physical therapy company first started using 5StarRocket, the program was a little cumbersome. Simply put, there were some edges that needed to be refined. Thankfully, however, they were quick to smooth those rough edges. Even more, they went on to create a completely automated means of allowing our EMR to help our patients through the process of writing reviews . . . not only for the 5StarRocket interface . . . but also to encourage them to then post their review to various other social marketing outlets. It's amazing how many new reviews are coming in. We just surpassed our 1000th review! Resultantly, the actual 5StarRocket review page has its own SEO and now dominates rankings on Google for searches pertaining to physical therapy reviews. The 5StarRocket program is super easy to run. Basically everything is intuitive to get started. Since we begin we've amassed over 1,000 reviews, and we've gotten numerous reviews now from each of our clinics on Facebook, Google +, and CitySearch. Notably, we discovered that having the review system in place also enables patients to submit, in rare occasions, a negative review. In these rare instances, I would receive a notification from 5StarRocket that made it possible for me to immediately follow up with those patients to determine what might have happened so that we could quickly rectify the situation and find needed solutions pronto.This has proven super helpful and effective as you can imagine. With every aspect of 5StarRocket, all the way from creation, to servicing, to ongoing improvements, and to the value of this type of service, I'm overjoyed and pleased with everything about 5StarRocket! I highly recommend obtaining this service as quickly as you can so you can get those valuable reviews rolling. The outcome for my company has proven phenomenal. Brent Dodge, PT
Owner
Alpine Physical Therapy
2965 Stockyard Rd.
Missoula, MT  59808
(406) 541-2606
www.AlpinePTmissoula.com

Vorteile: Everything

Nachteile: Nothing

Reviews Made Easy

Bewertet am 15.8.2019
Mack M.
Product Manager
Computer-Software, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We've had a very positive experience. I recommend the app to any business who wants to understand how their customers are feeling and enhance their reputation online.

Vorteile: 5StarRocket helps me proactively get in front of my customers to understand how they’re feeling about our product and be more in control of our online reputation. It’s important for us to get as many reviews as possible. Before 5StarRocket we had to sort of wait around until a customer decided to leave us a review on one of our platforms, which never happened fast or frequently enough. 5Star makes it easy for us to reach out to our users to see what they’re thinking. Then, 5Star makes it easy for us to get these same reviews on the platforms that matter most to us (Google, Shopify, etc…), so we can start really enhancing our presence where it counts. Also, as a Product Manager I use 5Star to hear about issues fast. Rather than wait for them to write to us with a bug or issue, I prefer to reach out first and hear about it right away.

Nachteile: No cons, but excited to see more integrations!

Great system for small to medium size businesses

Bewertet am 31.1.2017
Clinton S.
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis

Kommentare: I have used 5StarRocket for almost a year. We have seen an increase in customer reviews and giving them a voice to express our services. The system is easy to use and support has been great.

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