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seit 15 Jahren bei der Softwareauswahl
SuiteDash
Was ist SuiteDash?
SuiteDash ist mehr als nur eine Kundenportalsoftware. Die Lösung ist eine voll integrierte, cloudbasierte Plattform, die den Softwarebedarf der meisten kleinen und mittleren Unternehmen vollständig abdeckt. Leider sind viele Unternehmen mit Softwareanwendungen frustriert, weil sie viel zu viel Zeit und Geld damit verbringen, sich in mehrere Systeme einzuarbeiten und diese dann auch noch miteinander zu verbinden. SuiteDash löst dieses Problem, indem es die am häufigsten verwendeten Geschäftstools zu einem vereint.
Wer verwendet SuiteDash?
Kleine bis mittlere Unternehmen, die nach erschwinglichen, vollständig gebrandeten Lösungen für Kundenportal, Projektmanagement, Dateifreigabe, E-Mail-Marketing, CRM, Rechnungsstellung und IM suchen.
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Bewertungen über SuiteDash
Es ist die smarteste All-in-one-Lösung, die ich kenne
Kommentare:
Zusammenführung aller Aspekte im Business statt Zusammentragen und Abgleichen der Daten an x-verschiedenen Stellen. Wie immer: Anfangs kostet es Zeit für die Einarbeitung und das Übertragen, doch ich sehe bereits jetzt, wie sich vor allem im Team Effizienz einstellt.
Richtig gut: Schnelle Reaktion des Supports und das Gefühl, dass Fragen wirklich gelesen werden.
Vorteile:
Ist der Anfang gemacht, zeigt sich die übergreifende Zusammenarbeit der einzelnen Module. Gestartet bin ich mit dem CRM, Formulare und der Newsletter waren die beiden nächsten Schritte.
Nachteile:
Als deutschsprachiger Nutzer wünsche ich mir eine komplette Sprachdatei auf Deutsch. Es selbst zu übersetzen ist zeitaufwändig und im Ergebnis teils überraschend, wenn die Funktion hinter dem Platzhaltertext noch nicht bekannt ist - ab und an entsteht Kauderwelsch, das dann schrittweise angepasst werden muss. Ich wäre auch bereit, dafür etwas extra zu zahlen und Zeit (und Nerven) zu schonen.
In Betracht gezogene Alternativen:
A ton of tools that all integrate
Kommentare: SuiteDash solves a major integration problem for us. Everything is tied in and connected to the company/client, and while we're still working on our implementation, it's looking like the long term winner for our shop
Vorteile:
A quick note, we're still in the middle of our SuiteDash implementation, but here's what I love about SD:1. Everything's integratedFrom email lists to Invoices to portals to LMS, SD is beautiful for small and medium boutique consultancies. We've had multiple platforms, which usually don't talk to each other. All components connect back to the client.2. Everything's accessibleI can share out whatever is needed with multiple people at a shop. My previous platform did not have that capability. And nothing is that hard to implement.3. Everything's still developingEven since starting with SD, we've seen new features appear. It's nice to know that as cool as it is, it's getting better.
Nachteile:
At the time of this writing, there are two features I need that I'm still using another plaform for:1. Native Outlook Online (Microsoft 365) Integration for CalendaringCurrently the only way to integrate Exchange Online is to use Zapier or similar services, which is fine but I'm trying to use less platforms, not more. Google calendar is supported out of the box, which is not a surprise, Google makes their api's open and easy to use. But in my circles, Google Calendar is a mark of amateur night in Dixie, so we moved out of it last year.2. Quizzes for the LMSIt's nice to have an LMS built in, but without a way to validate user consumption, it's not very helpful. Quizzes are supposed to be on the way, and I trust that they are, so I'm looking forward to ditching another platform and bringing that into SD as well.
Antwort von SuiteDash
vor 5 Monaten
Hi Coach C, Thank you for your fantastic review of SuiteDash! We appreciate your feedback and are thrilled to hear that our integrated platform has been valuable for your management consulting firm. We understand the importance of having all the necessary tools in one place and ensuring seamless integration between them. We're delighted that SuiteDash has provided accessibility and the ability to share information easily with multiple people. Our goal is to simplify implementation and make it user-friendly for our customers. We're constantly working on enhancing and developing new features, and we're glad that you've noticed the improvements since you started using SuiteDash. Our team is dedicated to continuously improving SuiteDash to meet the evolving needs of our customers. Thank you for choosing SuiteDash and for your positive review. Your friends at SuiteDash
Powerful and affordable
Kommentare: I'm about to launch a business that offers 6 services that SuiteDash handles for me. I have found plenty of help in the Facebook groups.
Vorteile:
An amazing feature set at a super affordable price. Workflows, appointments, signatures, invoicing, recurring payments, emails, CRM, webhooks, forms, proposals, file manager, dynamic documents, tasks, project management, dynamic client portals, employee portals, internal messaging, notifications, automation, webhooks, a learning management system.Plus you can white label it.Plus a mobile app.
Nachteile:
It's so powerful that it can scare beginners away. I highly recommend you spend time watching the training videos. There is plenty of help within the app too. Great documentation.
Antwort von SuiteDash
vor 2 Monaten
Hi Rory, Thank you for taking the time to share your thoughts on SuiteDash! We're delighted to hear that you find our platform powerful and affordable, with an extensive feature set that caters to your diverse business needs in the construction industry. It's great to know that features such as workflows, appointments, signatures, invoicing, recurring payments, CRM, webhooks, and many others contribute to the success of your business. We appreciate your feedback on the learning curve that comes with the robustness of SuiteDash. Your recommendation to spend time watching training videos is valuable advice, and we're pleased to hear that you've found help within the app and through our documentation. Thank you for choosing SuiteDash, and we wish you continued success in your business endeavors! Your Friends at SuiteDash!
In Betracht gezogene Alternativen:
Lacked basic functionality of nearly all other CRM systems
Kommentare: Support was good but the software does not do some of the basics of a CRM system very well. so very disappointed
Vorteile:
One price irrelevant of how many users and seemed on initial inquiry to do everything we wanted
Nachteile:
Lacked basic functionality - It has no reminders built in ( This is a deal breaker for me) - So if you send a document or ask a client to complete a task you cannot set up a reminder email automatically to the client to get them to complete the task. Yet this function is available in the invoice section. This makes no sense to me .Also no automatic reminders for appointments or workflows. This alone makes it impossible to set up good automation within projects. Unfortunately, it does not do what it says it does very well. Also, there is no centralized view of a client so if different people send emails to clients you cannot see in one place ( without impersonating a client's view) all communication with a client. It is ridiculous to have that view available to a client and not the super administrators.After looking at workarounds for ages we decided to cut our losses and stop using the software.
A Comprehensive Solution That Exceeds Expectations
Kommentare: The features are rich and varied, giving us the flexibility to customize our workflow as needed. And the value for the money is unbeatable. Before Suitedash, we had to juggle multiple subscriptions and software services, but now everything is centralized, which is a game-changer for us.
Vorteile:
I've been using Suitedash for a few months now, and I must say, it's genuinely impressive. The software offers a wide array of features that are incredibly helpful for my business operations. The CRM and project management tools are intuitive and make managing customer relationships and projects a breeze.The customer service has also been top-notch. I had a couple of questions when I first started, and their support team was very responsive and helpful.
Nachteile:
If I had to point out an area for improvement, it would be the initial learning curve. There's so much Suitedash can do that it might take a moment to get your bearings. But once you do, it's smooth sailing.
Antwort von SuiteDash
vor 3 Monaten
Hi Regis, Thank you for your insightful review of SuiteDash. We're thrilled to hear that our platform has left a positive impression on you and is meeting your expectations. It's fantastic to know that you've found our wide array of features helpful for your marketing and advertising business. We take pride in making CRM and project management intuitive to simplify customer relationships and project management. We're also pleased to hear that you've had a great experience with our customer support team. We appreciate your feedback about the initial learning curve. We're continuously working to improve our onboarding process to help users get up to speed more quickly. We're delighted that you've found SuiteDash to be a cost-effective solution that centralizes your workflow, providing excellent value for your business. If you ever have more feedback or need assistance in the future, please feel free to reach out. We're here to support your success. Your Friends at SuiteDash
