Wer nutzt diese Software?

Perfect for multi-restaurant or multi-vendor delivery teams. Gives you all the tools you need to manage vendors, drivers and deliveries

Durchschnittliche Bewertung

8 Bewertungen
  • Gesamt 5 / 5
  • Benutzerfreundlichkeit 5 / 5
  • Kundenservice 5 / 5
  • Funktionen 5 / 5
  • Preis-Leistungs-Verhältnis 5 / 5

Produktdetails

  • Preisinformationen free forever
  • Kostenlose Version Ja
  • Kostenlose Testversion Ja
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Vromo
  • http://www.fleeteng.com.au/spatula
  • Gegründet 2015

Über Vromo

Vromo makes it easy to manage on demand deliveries for restaurant chains and 3rd party delivery teams. Automatically offer jobs to drivers and engage with customers like never before. Send live driver tracking to the customer via SMS that links to pages with customised branding campaigns that connect your brand with your customers right when they are focused on your service. World class delivery tech for peanuts.

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Vromo Funktionen

  • Auftragsmanagement
  • Geschenkkarten-Management
  • Menüverwaltung
  • Online-Bestellung
  • Routing
  • Sendungsverfolgung
  • Umsatzentwicklung-Analyse
  • Unterstützt Kundentreueprogramm
  • Versandmanagement
  • für Restaurants
  • Auftragsverfolgung
  • Fahrer-Management
  • Für Fracht
  • Für Kurierdienste
  • Geschätzte Fahrer-Ankunftszeit
  • Kundenportal
  • Routing
  • Terminplanung
  • Umfragen & Feedback
  • Unterschriften-Erfassung
  • Versandmanagement
  • für Restaurants

Die hilfreichsten Reviews für Vromo

Spatula or we bringg rocks

Bewertet am 20.9.2018
Eric C.
Owner
Essen & Trinken, Selbstständig
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: My overall experience with spatula has been fantastic! It started out small, with a lot of concerns. But if I have not said it before which I have, we have had one of the greatest experiences ever due the to the fact that we have had one of the most attentive representatives from the company. Every and any concern has always been addressed immediately and they have always come up with a viable solution never more than a 12 hour time period. I would recommend this company to anyone trying to succeed in any type of delivery service.

Vorteile: This is an up and coming dispatching software app that has been on point so far. They are willing to adapt and change everything according to our needs. Every single issue we have had has been addressed immediately and promptly by one of the most responsive and timely representatives we have ever touched base with. the main guy we talk to, always responds to us right away even though we are in different countries. With the utmost respect and importance, he is very attentive, and in tune with our needs and our concerns. We have touched base with many, many, many competitors and Spatula by far, has exceeded any and all expectations. I would recommend this company to anyone out there trying to expand and simplify their delivery service. If I could give more than five stars for a single representative, I would do so solely based on my experience with the customer representative.

Nachteile: There is quite a few tweaks that I would make to this software such as adding a more intuitive restaurant interface. Such as the restaurant or vendor page having the ability to contain a solid history of orders entered as well as times they were entered. This allows a restaurant to hold accountable their staff for their inadequacies. Also I would like to suggest adding a cap to the amount of deliveries a driver can take whether it be Grubhub or restaurant entered job. As of right now the dispatchers that have been set forward only allow for the Grubhub or internet entered orders to follow the dispatching rules.

Exceeds expextations, simple integration, fantastic support. Spatula has revolutionised my business

Bewertet am 23.6.2017
Lewis C.
Director
Transport/Güterfrachtverkehr/Schienenverkehr, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Streamlined all facets of our business, improved driver management, improved accounting, saved hours of administrative time and double entry

Vorteile: Simple, effective, does exactly what I need, dirt cheap.
I use spatula as a dispatch tool for my charter driver team but it doubles as a platform to give my drivers the ability to process contactless payments and for me to get live tracking and event notification. My customers love how easy it is for them to see the drivers on approach and it always exceeds their Expectation of a small business.

Very positive. Spatula makes my life much easier.

Bewertet am 8.9.2017
Willows C.
Owner/Head of Sales
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis

Vorteile: Spatula is very straightforward and simple to use, while also having the option to expand into more complicated functions if you so desire. Very efficient for the cost, and superb tech support.

Nachteile: I Have encountered glitches in the past that have effected my business, however they are usually patched quickly by the Spatula Team.

Spatula is an amazing software with a dedicated team supporting it.

Bewertet am 31.8.2017
Chris H.
CEO
Essen & Trinken, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I have opened a whole new revenue stream for my business, without this software I would still be limited in my ability to service certain clients. Spatula came through big time!

Vorteile: The live ordering tracking and branding are my two favorite features. This allows me to keep my customers up to date about their order and promote my brand.

Awesome System

Bewertet am 22.4.2017
Jesse E.
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I use Spatula for our deliveries and pick ups and find that the service is top notch! We are able to organise our routes better and more efficiently. We are able to arrange with our drivers a more accurate timing on delivery to the clients and the clients are up to date on any delivery time frame.

Vorteile: The one click to let clients know of the delivery

Nachteile: The lack to customise SMS messages to the clients

Antwort des Softwareanbieters

von Fleet Engineering an 22.4.2017

Thanks Jesse! Really happy we could help you guys out. You can set the wording of the SMS that gets sent automatically on your branding page, or if you want to send custom wording you can do that directly through the app by clicking on the Job Contact phone number, or if you want to include a link by clicking the + button and selecting link Hope that makes sense, and thanks again for the great review!

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