Rhumbix

Kommentare: Our ability to track the labor our projects and improve our tendencies is fantastic

Vorteile: I initially liked the most that the customer service staff was always available to work through issues and customizations for the product. It seems as they've gotten larger they are more focused on the masses of their product which is understandable but would like implientations to not be sacrificed as much.

Nachteile: It seems as though a lot of their updates are pushed through without proper beta testing and there ends up being a lot of obvious bugs. I also feel like there is a tendency to fix what isn't broke which causes a lot of customer frustration having to constantly adjust to a "new" program.

Kommentare: Rhumbix assists in verifying hours charged to jobs both to projects managers as well as to general contractors who often question the hours charged and rates charged, i.e. journeymen, apprentices.

Vorteile: Provides a daily and weekly snapshot of employees hours. The drop down for each employee which shows the breakout of hours for each project worked on, is very helpful for reviewing productivity.

Nachteile: there seems to be a lot of clicking onto "SAVE", "Save" to retain info. If I forget to hit SAVE and then Save again, the hours do not record. I find myself at times re-doing a days time sheets.

Kommentare: Overall experience with Rhumbix has been positive, customer service is impeccable.
This system has helped reduce office paper work. Electronic filing is a breeze.

Vorteile: Over all I Like the new look, some what easy to use. Foremen still have questions on how to use certain features which is easily explained.

Nachteile: Cannot divide hours among multiple task codes, this is a problem.

Kommentare: for myself I have a very favorable experience, I can do time much faster, correct mistakes from my employees with ease, its easy to verify and approve, it really has saved me a lot of time.

Vorteile: having the master for me its extremely easy to use, I just log on and I have control over my Foreman, can easily see overall week view, and daily.

Nachteile: at this point on my version I have had no issues, the phone version for my manpower can be tricky for them but it takes a little time to get use to using your phone but using the computer is much easier.

Kommentare: The program has frozen on me several times, lost information that we've entered, taken me hours to complete instead of minutes, and made my record keeping far more difficult.

Vorteile: I understand the goal of the software and appreciate the interface. Rhumbix has a great color scheme and easy to follow layout. I haven't had any problems finding what reports I need to complete.

Nachteile: Rhumbix lacks several items that I feel would make it feel less like a 'beta' tester and more like a robust program. One of the main draw backs for me is the method of data entry. I only have 14 employees on my team, but I plan to double that. Entering time shouldn't be a chore! For a daily entry, You have to add each employee(There should be a group feature that allows me to add a group of employees, similar to a distribution list), add each cost code (items they worked on), then individually add hours. To make entry a little more difficult, if I duplicate the previous day's input, Rhumbix scrambles the data and forces me to work harder to find the person I'm looking for. Also, Rhumbix should freeze the top panel of employee codes so that as I scroll down, I can easily see where to put my information. I did this same thing with an excel file that was done simply with drop-down menus.