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Magnetic
Was ist Magnetic?
Verwalte deine gesamte Agentur auf einer einzigen Plattform. Magnetic ermöglicht es dir, jedes Projekt von Anfang bis Ende zu überwachen und sorgt dafür, dass keine Aufgabe unerledigt bleibt. Mit Magnetic kannst du die Ressourcenzuweisung genau bestimmen und die Arbeit entsprechend planen, Echtzeitberichte über die Arbeit in deinem Studio einsehen und mit den anpassbaren Vorlagen ganz einfach Angebote und Rechnungen erstellen. Magnetic lässt sich in Pastel und Xero integrieren, sodass Kunden dich einfach bezahlen können.
Wer verwendet Magnetic?
Mittlere bis große Werbeagenturen, die ihre internen Prozesse rationalisieren möchten, um Projekte intelligenter zu verwalten, ihre Arbeit schneller zu liefern und letztendlich ihren Gewinn zu steigern.
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Magnetic
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Bewertungen über Magnetic
Magnetic Review
Kommentare: Overall good experience. We get great support from their customer success team. Never had downtime on the platform in over three years of use.
Vorteile:
The customization and flexibility is good
Nachteile:
Some features aren't easy to use and unclear
Antwort von Magnetic Software
vor 4 Jahren
Thank you for your review Michael. We are pleased that our customer success team is looking after you!
In Betracht gezogene Alternativen:
Magnetic Software Review
Kommentare: It establishes the traffic processes for you and makes it very easy as a Traffic / Operations manager to track the studio status.
Vorteile:
It is very easy to navigate your way around, it basically defines internal processes and helps the team stay in constant communication.
Nachteile:
The search is a problem. Sometimes if you are searching for a company name and you type it slightly differently, a totally different page will appear, with some opportunities / jobs / tasks missing, or other company jobs show up on the screen. It's a bit frustrating. In addition, it would be much more beneficial, especially when you are looking through the Accounts, if the CE's and TI's were in date order, so the most recent one will appear at the top of the list. Also, it would be great if the date that the job / Task / CE was visible (not sure if this is how we have set it up incorrectly).
Antwort von Magnetic Software
vor 4 Jahren
Thank you for your review Theresa. We are glad that you find Magnetic easy to use and that your traffic process is now simplified!
An option for smaller enterprises in one time zone
Kommentare: A decent system, but not one we can use long term as it isn't scalable
Vorteile:
Communication is easy and it tracks time and project details well. It has very little down time and the team is responsive to queries.
Nachteile:
It lags, it doesn't accommodate different timezones very well and it glitches on comments and attachments, duplicating them at will. There are very few customisable fields and some fields cannot be removed.
Antwort von Magnetic Software
vor 5 Monaten
Hi there, Thank you very much for sharing your feedback and for the 5 star rating on our customer support service! We are continually investing in feature and functionality development and are sorry to hear your experience with Magnetic has not been as optimal as you hoped. The duplication of comments you describe was due to special characters in the job description which has since been fixed In terms of customisable fields being limited, we support adding a wide range of customisable fields, and would love to explore this further to assist with resolve. Please reach out to our support desk on support@magnetichq.com to schedule a session with one of our experienced consultants.
Magnetic review
Kommentare: Overall very good. Any queries i have are dealt with quickly, amends to the system are taken on board and brought in if the development team feel it will benefit all companies who use the system. The staff who I have dealt with are excellent and happy to dedicate time to talk through issues.
Vorteile:
It looks good. Easy to use/self explanatory. Covers all aspects of process and teams within a creative agency (new biz, account mgt, accounts, studio). [SENSITIVE CONTENT HIDDEN], and the service team and [SENSITIVE CONTENT HIDDEN] for implementation are excellent, quick and efficient!
Nachteile:
I think it depends how your agency works as to how well the system works for you. We have had to find some work arounds based on how we work. There can be some faffy things when it comes to using tasks as well as using the scheduling element. The HR function needs some work in terms of ease of adding multiple leave requests, allocating time available per day per staff member. Could do with a better handbook. The help area never seems to work properly when logging in. No integration with outlook!
Antwort von Magnetic Software
vor 4 Jahren
Thank you for your review Tamaris. We are glad that you find Magnetic easy to use. That's our aim :)
In Betracht gezogene Alternativen:
Easy and User Friendly
Kommentare:
Magnetic has helped me tremendously with the roll-out with the south African and Sub-Saharan Africa region over the last 3 years to keep track of all projects within the studio. Its a great Project management software tool.
We had to transform and train various people across Africa, the system had to be easy to use and allow with limited data connectivity in some parts of Africa and some of which English was not their first language!
Vorteile:
The product has alot of functionality of which we currently do not make use off. It is light weight as easy to use.
Nachteile:
The software programme has an app available for mobile phone which is not easy to use as the web version and difficult to navigate around. Some days we not available to login using the laptop and need to use the mobile version for quick and seamless access (edit projects, add projects or tasks etc). We are not able to upload big file artwork in some instances and make use of WeTransfer.
Antwort von Magnetic Software
vor 4 Jahren
Thank you for your review Yvette! we are so pleased that Magnetic has helped you with your larger roll out project!
