Servicetrace Robotic Solutions

Servicetrace Robotic Solutions

von ServiceTrace

Wer verwendet Servicetrace Robotic Solutions?

Unternehmen mit Geschäftsprozessen, die auf hochverfügbare und performante Anwendungen/Anwendungsservices angewiesen sind Kunden, z. B. Outsourcer oder Industrieunternehmen mit eigenen Rechenzentren.

Was ist Servicetrace Robotic Solutions?

Funktioniert mit jeder App, um Verfügbarkeit und Leistung zu überprüfen. Testautomatisierung, E2E-Überwachung.

Servicetrace Robotic Solutions – Details

ServiceTrace

http://www.servicetrace.com/

Gegründet 2004

Servicetrace Robotic Solutions – Kostenübersicht

Servicetrace Robotic Solutions bietet keine Gratisversion und keine kostenlose Testversion.

Kostenlose Version

Nein

Gratis Testen

Nein

Einsatz

Cloud, SaaS, Web

Installiert - Windows

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

Servicetrace Robotic Solutions Funktionen

APM Software (Application Performance Management)
Baseline-Manager
Diagnosewerkzeuge
Einzelne Transaktionen verfolgen
Leistungskontrolle
Ressourcenmanagement
Server-Leistung
Ursachen-Diagnose
Vollständige Transaktionsdiagnostik
Alarmfunktion / Benachrichtigungen
Automatisierung von Geschäftsprozessen
Kollaboration
Management für Geschäftsrichtlinien
Prozess-Mapping
Prozessmodellierung & Design
Prozessänderung-Nachverfolgung
Visual Workflow Management
Zugriffskontrollen/Berechtigungen
Anforderungsbasiertes Testen
Parametrisierte Tests
Sicherheit testen
Testskript-Bewertungen
Unicode-Compliance
Unterstützt parallele Ausführung
Verschieben und kopieren
hierarchische Ansicht

Servicetrace Robotic Solutions – Nutzerbewertungen

Zeigt 3 von 3 Nutzerbewertungen

Gesamt
4,3/5
Benutzerfreundlichkeit
4,3/5
Kundenservice
5/5
Funktionen
4/5
Preis-Leistungs-Verhältnis
5/5
Roland M.
SVP Systems Management
Informationstechnologie & -dienste, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 12.9.2016

"Excellent solution to measure end user experience, very easy to implement and handle"

Kommentare: ServiceTracer is an excellent solution to measure end user experience - both in daily IT operation as well as in test automation. It is very easy to implement and handle. With the image pattern recognition based measurement ServiceTracer is very robust and flexible. The creation of measurement workflows in a graphical workflow editor enables us to set up new measurement within a few hours without any coding, so it can be used by our application specialists (who typically don't have performance monitoring skills). Customer support is excellent and very fast.

Vorteile: Image pattern recognition based measurement - what you measure is what the end users really see on their GUI. Workflow Editor for fast and simple creation of new measurements. MultiTracer feature for hidden and parallel measurements, e.g. for test automation.

Nachteile: Deeper analytics of application behaviour are not provided, as the solution is "not intrusive". Our take here is to use ServiceTracer for the daily business across applications and frontends. If performance problems or degradations cannot be analyzed to the root cause of the problem we still can use a deep-dive tool such as Tivoli, which requires much more efforts. This approach enables us to be fast and cost efficient with the mass of the measurements and spend the effort for the "big guys" only if needed.

  • Quelle des Nutzers 
  • Bewertet am 12.9.2016
Matthias P.
Head of Application Performance Management
Informationstechnologie & -dienste, 10.001+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 15.9.2016

"ServiceTracer as a Service in conext of a Solution Provider"

Kommentare: We use ServiceTrace as a shared system as well as a set of dedicated systems for roughly 2 dozens of customers we sell our services to. It allows us to handle services for these customers in a multitenant capable, highly scalable environment. The measurement mechanism is capable to measure nearly any application a human being can handle. The software fits into standardized DC operations with low effort and reliable long term stability. It can handle a high number of measurement points and manage those effectively from a single point of administration. The innovation measured in functionality per year is impressive.

Vorteile: The flexible and easy to use programming style gives high efficieny in creating and maintaining the measurements. Intelligent error handling capabilities deliver high stability of measurement data collection even in varying situations. The extremely small firewall footprint allows shared installations in highly segmented network environments (multi enterprise services). The built in Multitracer functionality allows highly economic utilization of the machines , the measurements run on (up to massive concurrent usecases on one machine). It also provides hidden session that keeps visiting eyes away from looking at the measurement sessions (security feature). The ControlCenter (built in management component) allows to manage all distributed use cases to be efficiently managed from a single place across all tenants.

Nachteile: When you deploy high numbers of components (robots, workflows, reports, dashboards, tenants), navigation and keeping an overview may get difficult.

  • Quelle des Nutzers 
  • Bewertet am 15.9.2016
Alexander B.
Informationstechnologie & -dienste, 10.001+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 15.9.2016

"ServiceTrace as a Service in conext of a Solution Provider"

Kommentare: We use ServiceTrace as a shared system as well as a set of dedicated systems for roughly 2 dozens of customers we sell our services to. It allows us to handle services for these customers in a multitenant capable, highly scalable environment. The measurement mechanism is capable to measure nearly any application a human being can handle. The software fits into standardized DC operations with low effort and reliable long term stability.
It can handle a high number of measurement points and manage those effectively from a single point of administration.
The innovation measured in functionality per year is impressive.

Vorteile: The flexible and easy to use programming style gives high efficieny in creating and maintaining the measurements. Intelligent error handling capabilities deliver high stability of measurement data collection even in varying situations. The extremely small firewall footprint allows shared installations in highly segmented network environments (multi enterprise services). The built in Multitracer functionality allows highly economic utilization of the machines , the measurements run on (up to massive concurrent usecases on one machine).
It also provides hidden session that keeps visiting eyes away from looking at the measurement sessions (security feature).
The ControlCenter (built in management component) allows to manage all distributed use cases to be efficiently managed from a single place across all tenants.

Nachteile: When you deploy high numbers of components (robots, workflows, reports, dashboards, tenants), navigation and keeping an overview may get difficult.

  • Quelle des Nutzers 
  • Bewertet am 15.9.2016