Culture Amp

Culture Amp is an essential tool - I wouldn't be able to do my job as effectively without it.

Vorteile:

I think the UX/ UI is good, and easy enough to use, but also there's so much under the hood so that it's also a really robust tool. The product improvements have actually been improvements, and I'm excited whenever there's an update. The support team is also fantastic - I've never had a poor experience with the support team, and they are really great ambassadors for the company. The Academy is the secret sauce, in my opinion - in addition to support articles for operations and administering the tool, all of the research and literature around engagement and feedback, written by I/O Psychology experts has helped me simultaneously learn more about best practices, while also providing backup to the methodology when I'm presenting findings to senior stakeholders. Also - everything else Culture Amp does is great: Slack community, meetups, newsletter, etc. that I think they're building really great public culture and brand so... I want to like what they're doing software-wise. I'm well primed to like the tool.

Nachteile:

Sometimes I wish the admin functionality was a little bit more robust - i.e. our organization structure changes a little bit year-over-year, but in order to map departments to previous years, it's a manual thing that the support team has to do. Or with the new inspiration engine, if it's customizable to the organization, I think it'd be neat to have a big library of actions, and be able to see which questions/ factors they're tied to, so that when you're writing new ones or building that out, you don't have to do it on the individual survey level. But that's a new part of the product, so maybe it'll get there later.

Worth the money!

Vorteile:

I love that Culture Amp just makes things so simple for the People team now. They have survey templates readily available so we don't even have to design the surveys anymore. It's very user friendly for employees to take the survey and the reporting is the best part. It really protects anonymity while allowing you to take targeted action.

Nachteile:

While the Performance features have many of the things you would expect in an OKR software, it's not as strong as their survey module yet. For example, there are opportunities to improve in the features for adding and tracking OKR progress. This is a newer feature for them though so I am hopeful to see where they will be at in a few years from now.

In Betracht gezogene Alternativen: Lattice

Gründe für den Wechsel zu Culture Amp: While the features appeared similar across the two platforms, Culture Amp had better pricing and also better accommodation for non-English language users.

Culture Amp is great with people sciences, but the tool itself is terrible

Kommentare: Not helpful with more strategic initiatives.

Vorteile:

Not good for large scale and high growth organizations. Their integration with Rippling is a joke and leads to terrible data and duplicative profiles. Very buggy -- when you run performance cycles the UX is different for self reflection vs performance. It means you have to manually update and edit everything. Also, they don't have on demand customer service -- just the chat bot, so if you need anything more complex.. like talent grids or ways to review calibration modules, you have to contact your CS team and in our experience their solutions are super limited. Mostly they tell you to just download the CSV and then manually create reporting or detailed info outside of the system. Not great.

Nachteile:

UX is terrible -- it is not user friendly at all.

Best tool to measure employee engagement & performance management

Kommentare: Has been very good, however a bit expensive

Vorteile:

Ease of use & the analytics of the engagement survey is very good

Nachteile:

Poor integration with google calendar & inability to send reminders in performance reviews

In Betracht gezogene Alternativen: Lattice und Leapsome

Gründe für den Wechsel zu Culture Amp: Because of the reporting ability it had in Engagement module

First time using, amazing so far

Kommentare: Overall the tool has been amazing from a user's perspective. I'm excited to continue to use especially now that our organization is asking for our opinions on returning to work in the office.

Vorteile:

Culture amp is a leader in its space when it comes to employee engagement and I can see why! At this moment our organization is only using culture amp for employee engagement. So far I've noticed that (1) it's easy to get out to your employees (2) the tool is very easy to use (3) it's very appealing and looks really nice (4) Great customer support (5) easy to use for both HR managers and users.

Nachteile:

I've heard from the HR team that at times it can be difficult to manage the system from the admin side, however, from a user's perspective - the tool has been amazing.