Culture Amp

Culture Amp is an essential tool - I wouldn't be able to do my job as effectively without it.

Vorteile:

I think the UX/ UI is good, and easy enough to use, but also there's so much under the hood so that it's also a really robust tool. The product improvements have actually been improvements, and I'm excited whenever there's an update. The support team is also fantastic - I've never had a poor experience with the support team, and they are really great ambassadors for the company. The Academy is the secret sauce, in my opinion - in addition to support articles for operations and administering the tool, all of the research and literature around engagement and feedback, written by I/O Psychology experts has helped me simultaneously learn more about best practices, while also providing backup to the methodology when I'm presenting findings to senior stakeholders. Also - everything else Culture Amp does is great: Slack community, meetups, newsletter, etc. that I think they're building really great public culture and brand so... I want to like what they're doing software-wise. I'm well primed to like the tool.

Nachteile:

Sometimes I wish the admin functionality was a little bit more robust - i.e. our organization structure changes a little bit year-over-year, but in order to map departments to previous years, it's a manual thing that the support team has to do. Or with the new inspiration engine, if it's customizable to the organization, I think it'd be neat to have a big library of actions, and be able to see which questions/ factors they're tied to, so that when you're writing new ones or building that out, you don't have to do it on the individual survey level. But that's a new part of the product, so maybe it'll get there later.

First time using, amazing so far

Kommentare: Overall the tool has been amazing from a user's perspective. I'm excited to continue to use especially now that our organization is asking for our opinions on returning to work in the office.

Vorteile:

Culture amp is a leader in its space when it comes to employee engagement and I can see why! At this moment our organization is only using culture amp for employee engagement. So far I've noticed that (1) it's easy to get out to your employees (2) the tool is very easy to use (3) it's very appealing and looks really nice (4) Great customer support (5) easy to use for both HR managers and users.

Nachteile:

I've heard from the HR team that at times it can be difficult to manage the system from the admin side, however, from a user's perspective - the tool has been amazing.

Excellent platform for employees retention and engagement

Kommentare: It has been a great platform for all of us, its very easy to use and create surveys and then evaluate based on results. Great at gathering feedback and improve anything which doesn't work well in the business.

Vorteile:

Its a very easy to use platform and the support is great which goes through all the details if you are ever stuck. It has helped all the employees of the company to have thier say via surveys. The rating system and evaluation of employees is a great feature too.

Nachteile:

For one to one follow up, it does not provide a great service. There are limitations on customizations, we couldn't keep up to what we really wanted. And also reporting could improve.

Product seems to be still in development and customer service takes month to answer questions.

Kommentare: Very poor. I do not understand the high rating of the product as the tool still seems to be in development and does not justify the given price.

Vorteile:

We chose cultureAmp because we wanted a tool that could combine the companies Goalsetting strategy and the feedback and performance measurement tools in on. Also Cultureamp provided useful resources during the conceptualization phase.

Nachteile:

The tool was not what was sold to us. The Goalsetting section in cultureamp was unable for the team as the tables always showed the oldest goals at the top and one needed to manually filter dates to see the currently active goals which meant people were not using it. During the Setup Phase and the conduction of quarterly feedback cycles, many bugs led to us having to find workarounds (e.g. the CEO could not see his feedback as it was only visible for the user's manager, or not being able to share feedback with the recipient directly). We highlighted these topics within the first month of using the tool, however, it took the organization ~8 month to get back to us and only when we stopped paying the bills due to the underperformance.

In Betracht gezogene Alternativen: Loopline und Small Improvements

Warum Culture Amp gewählt wurde: Combining feedback and goalsetting.

Zuvor genutzte Software: KENJO

Gründe für den Wechsel zu Culture Amp: Combining feedback and goalsetting.

Honest review of Culture Amp

Kommentare: Overall Culture Amp is a good employee engagement software that can help you manage employee engagement and increase employee retention. It helps in performance management and employee development from a single platform.

Vorteile:

Few things I like most in Culture Amp Its easy to use. It allows you to take one on one meetings. Its few features like individual development plans, surveys & feedback , and self assessment features helps to improve culture of company and increase employee retention. One more think I like about culture Amp is , it allows to customise the surveys on the basis of requirements.

Nachteile:

Few things I like least about the software is- Lack of reporting options. And the price of Culture Amp is relatively high. It should add more features in HR analytics.